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Rated 1 out of 5 stars

I logged into starnow for the first time in years to get in touch with someone whose details I had lost. On trying to send the message, a pop up occurred saying I had to pay £3 to verify the account... See more

Rated 1 out of 5 stars

SCAM SITE!! Beware!!! Very very dodgy people offering you jobs in Dubai the next day if you hurry and send them your passport details. The real agents contact you, book you for jobs, you pay t... See more

Rated 1 out of 5 stars

What a shame you do not do enhance criminal records check. You have a man in your employment who you have let loose on many TV sets where there are children. He sent disgusting images to what he be... See more

Rated 2 out of 5 stars

Still waiting for email to recommence login ability 3 days waiting after initial response Not had any chance of following up potential work for two weeks Ridiculous 😡😡 I have tried num... See more

Company replied

Company details

  1. Entertainment Agency

Information provided by various external sources

StarNow is an award-winning online auditions and jobs website, with over 5 million members worldwide using the site to learn about the industry, find work and showcase their talent.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

450 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please avoid

I was starting to network with actors as a filmmaker and they cancelled my account for no reason. Very disappointing.

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Rude, biased and blocked me after accusing me of something that was untrue. Unfortunately the same goes for Mandy and Backstage as they are all now linked. Very sneaky and underhand.

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Untrustworthy, I asked for a refund for a service I had not requested, the operative asked for detailed transaction numbers dates and other difficult to atain info, as soon as i passed it to them they stopped replying.. Shocking scam

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

OK for photographers looking for TFP, but.....

Having been on the site as a photographer for over 5 years I have come to realise that I haven't got one paying job through the site.

However, I did reach out to actors and models looking for updated headshots (free of charge) as a post-lockdown initiative and got swamped.

Not a valuable site for the working photographer, but might be ok for someone starting out.

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

Please don't trust this company

Please don't trust this company, their policies are sneaky and not straightforward. They have certainly failed us and baswd on our experience, the chances of getting a job through them are minimal regardless of how amazing you are.

March 4, 2022
Unprompted review
Rated 1 out of 5 stars

Unbelievable and Unprofessional

Unbelievable!
I was gaining authentic business connections through the platform
Then out of the blue they suspend my account without any information provided!
When I emailed them they said they wasn’t happy that for a position I put TBC for payment, knowing that on this platform you are able to message clients and have personal negotiations,
They suspended my account without notice whiles still taking payments!
Unprofessional!!

February 8, 2022
Unprompted review
StarNow logo

Reply from StarNow

Hi there,

Thanks for sharing your feedback.

I have located your StarNow account and can see that our Customer Success Team have exercised their right to remove your StarNow profile as per our terms and conditions (http://www.starnow.com/help/terms.aspx).

I can see that the team have fully explained their position and reasoning in their correspondence with you, and as such, will not be reinstating your profile at this time.

Thanks,
The StarNow Team

Rated 2 out of 5 stars

Waste of time…

Where to start… I subscribed to the premium plan to have more chances to apply for gigs, being noticed, etc. The fact is, that I applied for few already and nothing at all, a person don’t even have the chance to talk with who is placing the advert, etc. To be honest been a waste of money and time, I do have experience, I am a video content creator on YouTube, I have experience in acting, I have personality but what a heck is this? It’s easier to go to the agencies then using this app itself, everything what I apply I have no chance at all besides one that it was a scholarship for AAFTA but on the among of 100 or so only one been selected and obviously the ones closer to where is based LA, just non sense . Ridiculous… paying for a service that doesn’t even work.

January 22, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid STAR NOW

Don’t use them! Was charged for another 6 months. They don’t bother to remind you but charged you automatically. I emailed them right away to inform that I am not happy to use them as my 6 months with them was useless and it was just a waste of money. They don’t want to help and just ignored and took the money. This company is just one way thing so try to avoid it!

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

DONT USE THEM

DONT USE THEM! Registered to have a look, NEVER SIGNED UP FOR MEMBERSHIP! Never! JUST REALISED J HAVE PAID nearly £15 A MONTH SINCE AUGUST! Didn’t find any emails or confirmations about membership as well. Bloody ridiculous

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

DONT USE THEM!!!

No notice on a renewed subscription. Asked for a refund. Was told no. Spoke to 3 different people. So unacceptable. Rude staff. Will be taking it further.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

StarNow.com is a treasure trove of stars!! :)

StarNow.com is a treasure trove of talent! Not only that, but it is global and it presents the talent in a very easy to understand way. The pictures capabilities on the site are ideal, you can see the talent's entire resume, and their social media links are also included. it is also an extremely interactive site and it seems like all of the members are quite active, on top of being high end. I could not recommend it more!!! :) StarNow.com is a star, in and of itself!!: )

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP!!!

SCAM like site, DO NOT SIGN UP!!!

I emailed them (as there is no phone contact anywhere) asking them to cancel my subscription, they did not respond and the payments keep coming out of my account! im still trying to get my subscription cancelled....

December 17, 2021
Unprompted review
Rated 1 out of 5 stars

Scam.

Bunch of scammers. Paid for the membership, the payment when through, but this scam claimed they didn't receive it. Customer service didn't help me at all. What they did was just asked me to send them digit of my bank card and photo of my id. (Fortunately didn't do it)
Worst experience ever. Never again.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

StarNow has been nothing but amazing in…

StarNow has been nothing but amazing in the last seven years I’ve been using it.

I’ve won a presenting course, booked presenting jobs that have kick started my career, and currently host for an app as my full time job. I also got my first promo job with StarNow too which is my bread and butter! As well as cast my own short film using their service which went on to film festivals in America.

You get out what you put in and it takes a lot of time and dedication to get where you want to be but StarNow is a great place to start! Also I’m based in Manchester (not London) and have managed to find a lot of work via StarNow. My two full time income come from jobs off the back of companies I’ve met because of it!

Highly recommend, it’s so much cheaper than other casting websites and easier to use!

December 8, 2021
Unprompted review
Rated 1 out of 5 stars

Actually they owe my daughter the cost…

Actually they owe my daughter the cost for a photo shoot. We attended the interview and didn't receive a follow up appointment for a shoot and haven't heard back. I wouldn't use them again. Wouldn't recommend to anyone else either.

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

DONT BUY THIS ITS A SCAM

I initially went on StarNow Without paying however I quickly realised if you don’t subscribe you cannot access most features (the app is basically useless) so I looked and the options did not say anything about recurring payments the options were 1,3,6 and a year if I am correct. I decided to pay for the 1 month. And one month later I see they have taken money from my account AGAIN. I contacted them right that 2nd to get a refund (on the 30 day mark ) however they refused to refund me. you cannot even unsubscribe without contacting them which feels very scammy as you do not need to do the same for them to take your money don’t spend your money there they will keep taking money off of you and they will make it difficult to cancel. I will keep e-mailing to get my refund as it is sickening to do such a thingwhen everybodies pockets are thinnerbecause of covid.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

I like this site very much

I like this site very much. It sends you emails of the jobs best suited for you and you can choose to apply or not. There is a lot of helpful information and I got my first job within a couple of weeks of joining.

October 22, 2021
Unprompted review
StarNow logo

Reply from StarNow

Hi Helen,

Thanks so much for sharing this lovely feedback, it sounds like you're getting great use out of the site!


Cheers,
Bella

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