He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... See more
Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... See more
Decided to hire a car at very short notice - I emailed them at 2pm and car was delivered to my home by 6pm. Process was all very smooth and the deposit was cleared back to my card within the 7 workin... See more
Company details
Written by the company
Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.
Contact info
Berkeley Square house, Berkeley Square, Mayfair, W1J 6BD, london, United Kingdom
- 02036001631
- cars@starrluxurycars.com
- www.starrluxurycars.com
4.5
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would highly recommend Starr Luxury…
I would highly recommend Starr Luxury Cars. I hired one of their Model 3 Teslas for a week and communications were excellent and they went over and above to ensure everything ran smoothly. The driver who dropped off and collected was extremely efficient and professional. Overall a great experience and I would certainly use them again!
August 11, 2020
Unprompted review
Great Experience with Starr Luxury…
Great Experience with Starr Luxury Cars.
I was apprehensive about renting a luxury car, but Starr guided me through the process and handled everything perfectly. They were on time with delivery and pickup and brought us a beautiful, perfect vehicle. I was extremely impressed and would rent from them again. They even handled some rim damage fairly and to my satisfaction.
July 31, 2020
Unprompted review
Superb service from start to finish
Superb service from start to finish! Very impressed and will use Starr Luxury Cars for all my future events! My driver, Besik - also top class!
July 25, 2020
Unprompted review
5 stars
Excellent customer service. The whole experience was flawless and above board. Truly satisfied customer
July 17, 2020
Unprompted review
Excellent
Really good correspondence, detail re the booking, and excellent transportation and driver.
July 12, 2020
Unprompted review
starr cars
Kay was punctual, polite and accommodating. The vehicle was comfortable and well maintained.
July 12, 2020
Unprompted review
Very good customer experience
Very good customer experience - thanks Richard
July 1, 2020
Unprompted review
Incredibly convenient -prompt delivery…
Incredibly convenient -prompt delivery and pick up. Great car.
Only one issue was car boot hadn't been cleaned but guy who delivered quickly resolved this
Overall very good service will definitely use again
June 10, 2020
Unprompted review
Great experience
Great experience, delivered to your front door, good prices..
June 2, 2020
Unprompted review
A truly memorable experience
A truly memorable experience.
Thank you Starr!
June 1, 2020
Unprompted review
Incredible service during the entire…
Incredible service during the entire process. Car was perfect and whole thing could not have been more seamless. Highly recommend.
May 26, 2020
Unprompted review
Manchester
I recently hired Starr for 3 return journeys between Manchester & Liverpool. The whole experience was faultless from start to finish.
Starr’s driver Jon really was a star & I look forward to using Starr again. No hesitation in recommending Starr’s Chaffeur services.
May 25, 2020
Unprompted review
Just as expected.
Perfect as ever. I think I’ve already written a review however just received a reminder email. Maybe I didn’t leave one. Anyways. Would definitely recommend.
April 6, 2020
Unprompted review
I needed to rent an SUV in a short notice…
I needed to rent an SUV in a short notice for 10 days and I needed it in 2 hours. Having rung around a couple of places, the only company that managed to sort me out was Starr Luxury Cars. I spoke to Ike and he was on the ball from the get go. Would definitely recommend to anyone looking to rent luxury cars. Received my refund within 6 working days which was great!
March 30, 2020
Unprompted review
First Class Service
Absolutely first class everything happened the way we were informed as to how the system worked with regards to being met and transferred to our next destination.
Smooth and comfortable journey carried out by a very polite and helpful driver.
Would certainly use them again if required.
March 25, 2020
Unprompted review
Exemplary service!
March 17, 2020
Unprompted review
Great service the car arrived on time…
Great service the car arrived on time and in great condition..
March 1, 2020
Unprompted review
Vehicle arrived in good time
Vehicle arrived in good time, very clean car, polite driver. Would recommend using this company.
February 24, 2020
Unprompted review
The girls thoroughly enjoyed there trip…
The girls thoroughly enjoyed there trip and were thrilled with the whole experience. Thankyou.
February 19, 2020
Unprompted review
Excellent service and thoroughly…
Excellent service and thoroughly enjoyable experience.
February 15, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.