Start FootballReviews 

33
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Bought a pair of Adidas Sambas. One of the trianers looked of inferior quality to the other. Sent them back and received a replacement - which also had an inferior trainer with different quality f... See more

Company replied

Rated 5 out of 5 stars

Im always iffy buying over seas especially from California I've been trying to track my package but it seems like the shipper has not updated the tracking info since April 9, 2015. The website is up t... See more

Company replied

Rated 5 out of 5 stars

Paid £70 for a pair of nike free flyknit 4.0's that were £100-110 everywhere else that they were available. Thoroughly satisfied, and will be using again in future aswell as recommending to friends!... See more

Rated 5 out of 5 stars

I was abit worried that their site didnt look as high standard as their competitors, however, I'm glad I ordered as the products I purchased were £10 cheaper than anywhere else offering them. F... See more

Company details

  1. Soccer Store

Information provided by various external sources

Start Football is a UK retailer dedicated to supplying branded football products at discounted prices. We have all the latest Nike football boots from the Nike Mercuial, Nike CTR360, Nike Tiempo and the new Nike Hypervenom football boots. We also have the all the new Adidas football boots from the Adidas Predator, Adidas f50, Adidas adiPure and Adidas samba trainers. We now specialise in goalkeeping with stock of the latest Nike, Adidas, Puma and Uhlsport goalkeeper gloves and clothing. We offer great prices and great value for money and with our weekly deals you can always find a great deal.


Contact info

4.2

Great

TrustScore 4 out of 5

33 reviews

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No history of asking for reviews

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4.2

All reviews

(33)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The best customer service I have ever received

I have never before experienced such understanding and kindness from an online company. Customer service is second to none and I would thoroughly recommend Start Football.

September 7, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Sam,

Thank you for leaving such a positive review, we are very happy to see that you are impressed with our customer service. We look forward to you shopping with us again in the future.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

GOOOOOOOD!!!!

At the second purchase!
It has the best prices.
Quick delivery~~~
No longer needs no explanation.
It's the best of best.

June 19, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Kim,

Thank you for taking the time to leave a positive review. We are very happy to see that you are impressed with our products and the service you have received.

Warm regards,

The Start Football Team.

Rated 1 out of 5 stars

Awful!!

I bought what on the website were red football boots. I paid extra for next day delivery. Really not happy to receive very, very bright pink boots! Complained to their customer services, who basically said the boots looked pink on their screen so nothing they can (would!) do! Boots to be returned at my cost. Not happy! Will certainly never buy from Start again. Other places cheaper anyway!

June 1, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Ali,

I am sorry you are not happy with the product you have received. After reading your emails and checking the product, we confirmed that the correct boots were sent and that the image was correct, unfortunately if the brightness on your screen is not correct it may appear different, this is something which is out of our control. As we sent the correct product and the image is correct we cannot refund your return postage cost (as stated in our returns policy).

If you wish to discuss this further please don't hesitate to contact us.

Regards,

The Start Football Team.

Rated 1 out of 5 stars

Poor Quality Standard of Product

Bought a pair of Adidas Sambas. One of the trianers looked of inferior quality to the other. Sent them back and received a replacement - which also had an inferior trainer with different quality faults. Check the soles and any attachment/finishing.
I've an old pair bought out of a shop and all the fittings, soles, stripes, sealings are all bang on, and the same on both trainers.
You might be getting them cheaper but they're not first class quality.

May 27, 2015
Unprompted review
Start Football logo

Reply from Start Football

Hello,

I am very sorry to see that you are not satisfied with the quality of the shoes you have received. From what you have described this would not be deemed as a manufacturing fault and is simply a very minor cosmetic blemish which would not affect the usability of the shoes. However at Start Football we want all of our customers to be happy with the products they have bought, so if you are not satisfied please return them to us for a full refund including return postage costs.

If you require any further assistance please contact us at: customerserives@startfootball.co.uk.

Once again please accept our apologies that the product has not met your expectations on this occasion.

Warm regards,

The Start Football team.

Rated 5 out of 5 stars

Brilliant experience, Great prices

Absolutely over the moon with my two purchases from Start Football, bought the new predators for cheaper than anywhere else and they are top quality!

May 4, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Aaron,

We are very happy to see that you are impressed with our products. Thanks for leaving us a review and we look forward to you shopping with us again.

Warm Regards,

The Start Football Team.

Rated 5 out of 5 stars

Puma/Lotto buy

Im always iffy buying over seas especially from California I've been trying to track my package but it seems like the shipper has not updated the tracking info since April 9, 2015. The website is up to par with the biggest names that sell football gear. So far its been fast easy and quality products. I will update with a cleat review once the shipment comes in.

April 14, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Julio,

Thank you for taking the time to leave a review. I am sorry that Royal Mail has not updated the tracking information yet. I have tracked the item on USPS for you and i can see the item left customs yesterday so it should be with you soon. If you need any more help with the tracking please just contact us via customerservices@startfootball.co.uk. We are happy to see that you are impressed with the shopping experience.

Warm regards,

The Start Football team.

Rated 1 out of 5 stars

Terrible.

ordered a nike ordem for £84. I expected this to last for some time but it burst after 1 month. I believe i have been sold a fake

March 19, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Jonh,

I am very sorry you are disappointed with the product you purchased from us that you felt you had to leave us such a poor review. I can assure you that we buy direct from Nike and only stock genuine official products. In your email to us i advised you to return the product to us for warranty investigation, as of yet we have not received this. Unfortunately we are unable to help rectify the issue until we receive the product back.

Please could you contact us via customerservices@startfootball.co.uk so we can continue to assist you in this matter.

Regards,

The Start Football team.

Rated 5 out of 5 stars

best website

Best price than anywhere else and kind answer impressed me.

March 13, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear 이향우,

Thank you for taking the time to leave a review, we hope you will continue to shop with us in the future.

Warm regards,

The Start Football Team.

Rated 3 out of 5 stars

Not as expected

A week after ordering the boots still had not been personalised (staff shortages). Website not updated, had to contact Customer Services twice to get status updates. Finally had to get the boots without personalisation, which was very disappointing, especially as they were a birthday gift for a young nephew.

March 11, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Helen,

I am sorry we have not met your expectations on this occasion. Unfortunately the delays were out of our control as we use another company to personalize the boots. We understand on this occasion we have let you down which we deeply regret however we still managed to get the boots to you in time for your nephew's birthday.

We hope you will choose to shop with us again in the future so we can make things right for you.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

Speechless!

At first I was amazed at the prices as anyone would be, I ordered football boots Nike CTR 360 and I also got them personalised as well amazing value for money all for £34.98 including delivery. The boots got here 4-5 days later as I was told. Recommended to all friends and family and will be ordering again!

February 26, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Subaan,

Thank you for leaving such a positive review. We are very happy to hear that you have been impressed with us and we look forward to you shopping from our website again.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

excellent service

ordered a pair of boots,fast processing and shipping.i will definitely order again.

February 19, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Mwansa,

We are happy to see that we have met your expectations and that you will continue to use our website in the future. Thank you for taking the time to write a review.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

excellent

Best price than anywhere else and great shipping time.
I recommand it to everyone

February 11, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Jonathan,

Thank you for taking the time to leave a review. We hope you will continue to shop with us in the future.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

excellent

3 orders, 8 pair of football boots and various equipment, no complaints, solid shipping time.

January 29, 2015
Unprompted review
Start Football logo

Reply from Start Football

Dear Marko,

Thanks for your review, we are glad to see you are impressed with our products and our service.

Warm regards,

The Start Football Team.

Rated 5 out of 5 stars

Very good value

I was looking for a certain pair of boots, which were out of my price bracket, and I hoped to find them discounted. Start football had them £30 under my price bracket and I was ecstatic. The only problem was the shipping tracker, apart from that great service and reasonable prices

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very pleased and impressed with this company. Communication great, delivery great, very reasonable price for top quality goods.
I will definitely be purchasing from this website again and would recommend.

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

Immediate action :D

So I ordered some nike structure 17 shoes last Tuesday (a week before Christmas) and it got to the Friday and I was concerned by the fact I hadn't had a despatch confirmation or any contact from these guys whatsoever. So, I decided to call them up and the guy I spoke to was really helpful. He said that he would print my order off and go and see what was what for himself. He said he would call me back (which always fills me with dread and makes me feel incredibly dubious when a salesperson says this) but...within an hour and a half... he did! Despite choosing the standard delivery option at the checkout, he said he would despatch them that same afternoon on a next day service (the next day being Saturday) and assured me I should receive them by Monday. Well, lo and behold, he mustve put them on a GUARANTEED next day delivery service as they arrived the next day in perfect condition! In conclusion, yes, I had to chase in the first place which wasn't ideal but essentially they responded really quickly and efficiently to ensure I had my item before Christmas! I would definitely use them again and would recommend them to family and friends!

December 21, 2014
Unprompted review

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