While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please don't buy anything them…

Please don't buy anything from this company. You cannot trust them they offer 3 for 2 deals then charge you for 3. They say that they post from. UK then you find out they are Chinese and post from China. Don't be fooled that PayPal are on their payment page as PayPal will do nothing to help you when things enivitably go wrong.

January 2, 2022
Unprompted review
Rated 3 out of 5 stars

"£20 for that? Wow, it's too good to be true!"

Don't expect the images shown to resemble what you actually receive, especially if it looks something like a highly-detailed werewolf mask with light-up eyes, moving ears and jaw for the unbelievable bargain of £20 (plus an additional £5 for shipping) and instead receive a regular latex werewolf mask with none of these features.

It also arrived late; I put the order in on the 12th of October and according to the YunExpress site it left the depot in Shenzhen on the 27th!

My assumption is that the people running this site have very limited English and don't actually read what they copy and paste onto their pages.

I also fault myself in this instance - don't drink and shop online. The mask isn't as awful as I was expecting; I might be able to do a few fixes to it so I'll let it go BUT YOU HAVE BEEN WARNED. You also need to go to a site called YunExpress if you want to track your parcel because their on-site parcel tracker doesn't work.

I tried putting a review on the site and it came up with an error. How convenient.

November 1, 2021
Unprompted review
Rated 1 out of 5 stars

Shockingly substandard.

Absolutely dreadful company to deal with. Substandard products that bear little resemblance to what is advertised. They do not adhere to their policy of full refund if not satisfied and I needed to raise a PayPal dispute to get my money back. Lots of false advertising and tacky, substandard goods.

1 star given because they do reply quickly to emails however they do not offer a satisfactory outcome to complaints. Would advise not to use.

October 21, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look