Stash Reviews 5,353

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,599 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly experience, highlighting the app's ease of use and intuitive design, which makes investing accessible even for beginners. Many appreciate the product's ability to simplify complex financial concepts and help them build investment portfolios, often citing its value for money. However, some people were dissatisfied with payment-related issues, including difficulties with transferring funds into or out of accounts, unexpected charges, or problems accessing their money. A few other people also felt that the platform had become confusing or experienced issues with their accounts being deleted.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers find the platform easy... See more

Application

Users describe positive interactions with the app, praising its ease of use, solid UI, and beginner-friendly... See more

Product

Clients share positive opinions on the product, finding it an easy way to invest and grow their money. Many... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found transactions easy and... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers appreciate the platform as a great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I was moved to STASH my account and the accounts for my grandchildren were listed yesterday I noticed my account was gone. I called and found out it had been put in a Public account. There should... See more

Rated 5 out of 5 stars

I appreciate the info on the investments Stash picks for me. Good insight. Also, it is important to receive confirmations of transactions made to my account. Finally, I like to see the gains (or loses... See more

Rated 5 out of 5 stars

I'm in my 70's and so far using stash has been a pleasant experience. My daughter was telling me how wonderful this platform is, so I decided to give it a try. This is all totally new for me, but it... See more

Company replied

Rated 5 out of 5 stars

Stash is a solid beginner-friendly investing app with a simple layout and easy-to-understand tools. It’s great for building consistent habits and learning the basics. The automatic investing and round... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

Stash is a personal finance app that can help anyone improve their financial life. From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great great customer service

Great great customer service. They actually pick up the phone and have real people.

April 23, 2025
Stash logo

Reply from Stash

Hi Jessica,

Hearing that you’ve had a positive experience with our customer support team means a lot to us. We’re committed to being here when you need us.

Thank you for sharing your feedback.

The Stash Team

Rated 5 out of 5 stars

I'm still very new to this but I have…

I'm still very new to this but I have nothing bad to report

March 31, 2026
Stash logo

Reply from Stash

Hi Michael,

Glad to hear things are going smoothly so far as you get started. If you ever want to explore more about investing, our Learn site at http://learn.stash.com and the AI Money Coach in the app are helpful resources.

We’re here if you have questions down the road.

The Stash Team

Rated 5 out of 5 stars

It has guided me to where I need to be…

It has guided me to where I need to be to get started investing, for the first time. And there is a coach to help me, when I have questions.

April 7, 2026
Stash logo

Reply from Stash

Hi Stanley,

Hearing how the guidance and coach features have supported your first steps into investing means a lot to us. It’s great to know you’ve found helpful resources along the way. If you ever want to learn more, our AI Money Coach in the app and http://learn.stash.com are always available.

Let us know how we can make your experience even better.

The Stash Team

Rated 5 out of 5 stars

Wonderful

Great program perfect

March 31, 2026
Stash logo

Reply from Stash

Hi William,

Seeing your enthusiasm means a lot to us. Thanks for letting us know how things are going.

If you ever have questions or want to learn more, you can explore http://learn.stash.com or try the AI Money Coach in the app.

Take care,
The Stash Team

Rated 5 out of 5 stars

Very good company so help wel

Very good company so help wel

March 31, 2026
Stash logo

Reply from Stash

Hi Nara,

We’re glad to know you’ve had a helpful experience with us. Your feedback means a lot.

Let us know if you have any questions or need support in the future.

The Stash Team

Rated 5 out of 5 stars

Easy to use and very informative

Easy to use and very informative. Great platform for investing

April 8, 2025
Stash logo

Reply from Stash

Hi Paul,

Hearing that you find our platform easy to use and informative means a lot to us. If you ever want to dive deeper into financial topics, our Learn resources at http://learn.stash.com or the AI Money Coach in the app could be helpful.

Thank you for sharing your experience.

The Stash Team

Rated 4 out of 5 stars

Very helpful with the smart portfolio…

Very helpful with the smart portfolio and also with the coach helping me with everything since I don't know how to invest very well so for now I'm going to see what happens and hopefully you guys can make me some money

April 6, 2026
Stash logo

Reply from Stash

Hi Jennifer,

Glad to know the smart portfolio and coach have been helpful as you learn more about investing. If you ever want to deepen your understanding, our Learn resources at http://learn.stash.com or the AI Money Coach in the app can offer additional support.

Let us know if you have questions along the way.

The Stash Team

Rated 5 out of 5 stars
Stash logo

Reply from Stash

Hi Derrick,

Noted on your feedback. We appreciate you sharing your thoughts with us.

Let us know if you have any questions in the future.

The Stash Team

Rated 4 out of 5 stars

Experience …

Still new to me I need more time to see but so far so good

April 6, 2026
Stash logo

Reply from Stash

Hi Azita,

Noted on your experience so far, and we appreciate you sharing your perspective as you get started. If you ever want to learn more, our AI Money Coach in the app and resources at http://learn.stash.com can help answer questions.

Let us know how we can make your experience even better.

The Stash Team

Rated 5 out of 5 stars

This is my first Rodeo therefore…

This is my first Rodeo therefore patience is a virtue so far so good

April 6, 2026
Stash logo

Reply from Stash

Hi Thomas,

Patience and a thoughtful approach can make all the difference, and we appreciate you sharing your outlook. If you ever want to learn more about personal finance, our Learn site and the AI Money Coach in the app are there to help.

Let us know if you have any questions as you continue your journey.

The Stash Team

Rated 3 out of 5 stars

Lagging Log in

Sometimes, it takes a very long time to load the app. After I log in, I get a blank screen with a circle that just spins and spins and spins. I have been having to close the app 2-3 times before it will log in.

April 6, 2026
Stash logo

Reply from Stash

Hi Mandilu,

We appreciate you letting us know about your experience. We understand how frustrating it can be when things don’t load as expected. If you continue to run into this issue, please reach out to support@stash.com or call (800) 205-5164 so we can look into it further.

We’re here to help however we can.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 4 out of 5 stars

Offers good financial services for a subscription fee

Stash offers good financial services and trading options. I'm just not a fan of fees and costly subscriptions plans.

March 30, 2026
Stash logo

Reply from Stash

Thank you for sharing your perspective. We appreciate you highlighting both the positive aspects and your thoughts about subscriptions. If you have questions or want more insight into managing your account, our team is always available at support@stash.com or (800) 205-5164. You can also explore financial education resources at http://learn.stash.com.

Let us know how we can continue to support your financial journey.

The Stash Team

Rated 5 out of 5 stars

Constant guidance and tips.

Constant guidance and tips.

March 30, 2026
Stash logo

Reply from Stash

Hi Mujibur,

Hearing that our guidance and tips have been helpful means a lot to us. If you’re interested in even more educational resources, you can visit http://learn.stash.com or try the AI Money Coach in the app.

Let us know if you have any questions along the way.

The Stash Team

Rated 3 out of 5 stars

Prosperity good and learning process is…

Prosperity good and learning process is good and stuff I mean made a little bit of money and s*** but I mean I think I could do more than it could have ate up on that s*** that help in a standard better I mean you know what I mean

February 9, 2026
Stash logo

Reply from Stash

We appreciate you sharing your experience and thoughts with us. If you have any questions or want to discuss your concerns further, please reach out to support@stash.com or call (800) 205-5164 (M–F, 8am–8pm ET). You can also explore our AI Money Coach in the app for more personalized guidance.

Let us know how we can make your experience even better.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 5 out of 5 stars

I love that Stash provides me with…

I love that Stash provides me with constant updates on my portfolio and that I earn cash back for purchases. That cash back then goes into stock. I can log online and check my account performances too. The online and app is very easy to navigate and I can track purchases through the app.

April 14, 2025
Stash logo

Reply from Stash

Hi Teresa,

Hearing how the updates and tracking tools are working for you means a lot to us. We’re glad the experience feels straightforward and that managing your portfolio is accessible. If you’re ever curious to learn more, our AI Money Coach in the app and http://learn.stash.com are always available.

Let us know how we can make your experience even better.

The Stash Team

Rated 5 out of 5 stars

Stash has been fantastic

Stash has been fantastic. Great experience, very easy to you. Only disliked item was the cost kept going with but a bit but seems to stabilized.

April 28, 2025
Stash logo

Reply from Stash

Hi Darren,

Hearing that your experience has been smooth and straightforward means a lot to us. We appreciate you pointing out both what’s working and what could be improved—it helps us as we continue to grow.

If you have questions or want to learn more, our AI Money Coach in the app and http://learn.stash.com are available anytime.

Thanks again for your feedback.

The Stash Team

Rated 5 out of 5 stars

Love the gsme very exciteing just widh…

Love the gsme very exciteing just widh if get more for my money n i eish i could figure out how tk get a reward code

July 18, 2025
Stash logo

Reply from Stash

Hi Jamie,

We’re glad to see your excitement and appreciate you sharing your thoughts. For help with reward codes, our team at support@stash.com or (800) 205-5164 (M–F, 8am–8pm ET) can walk you through the steps. You can also check out our AI Money Coach in the app for more guidance.

Let us know if there’s anything else on your mind.

The Stash Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Great tool for investing your money

March 26, 2026
Stash logo

Reply from Stash

Joel, thanks for letting us know you find Stash easy to use. We’re glad the experience has been straightforward for you. If you ever want to explore more about investing, our Learn resources and AI Money Coach in the app are there to help.

Reach out anytime if you have questions.

The Stash Team

Rated 5 out of 5 stars

Easy and understandable

Easy and understandable

March 23, 2026
Stash logo

Reply from Stash

Hi David,

Glad to hear things have felt straightforward for you. If you ever want to learn more, our resources at http://learn.stash.com and the AI Money Coach in the app are there for you.

Thanks again for taking the time to share your thoughts.

The Stash Team

Rated 5 out of 5 stars

Very reliable

Very reliable, fund upload and availability is great

April 21, 2025
Stash logo

Reply from Stash

Hi Rathi,

Hearing that you find us reliable and that your experience with fund uploads has been positive means a lot. We’re glad things have been smooth for you.

If you ever want to learn more about managing your finances, our Learn resources and AI Money Coach in the app are always available.

Take care,
The Stash Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look