Stellar Photo Recovery

Stellar Photo Recovery Reviews

A product’s star rating is calculated as the average of all its reviews.


Stellar Data Recovery logo

Sold by Stellar Data Recovery

www.stellarinfo.com

5.5K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.


Here’s what people highlighted

Quality

4.8

1,869 ratings

Value for money

4.7

1,874 ratings

Customer service

4.9

1,883 ratings

Ease of use

4.7

1,868 ratings

Performance

4.8

1,867 ratings


Product details

Brand: Stellar

GTIN: 8906039730036

MPN: 29197784


All reviews


Rated 5 out of 5 stars

The support and service are good. It is good to connect with some live person to communicate.

Customer service: 5
Ease of use: 5
Performance: 4
Quality: 4
Value for money: 5
Rated 5 out of 5 stars

Completely satisfied with the product. I used it once, and it worked exactly as expected. Good quality and definitely met my expectations for a one-time use.

Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Did well to recover my corrupted video files.

Customer service: 4
Ease of use: 3
Performance: 4
Quality: 4
Value for money: 3
Rated 4 out of 5 stars

Software worked really well for me. The software was easy to use, and the recovery process was straightforward. Customer service was also helpful and responsive. Overall, a good experience and definitely worth considering if you need to recover lost or deleted photos.

Customer service: 5
Ease of use: 5
Performance: 4
Quality: 4
Value for money: 5
Rated 5 out of 5 stars

5/5 – Excellent Recovery Results for a Professional Photographer As a professional photographer and photojournalist with more than 20 years of experience, I have unfortunately seen data-loss situations many times—both in my own work and while helping other photographers. About a year ago, I accidentally lost RAW and JPEG photographs from a 256GB Sony TOUGH UHS-II SD card used with my 45.7-megapixel Nikon D850. The card contained photographs from an entire event, so losing them would have meant losing an important professional assignment. I had used other recovery software in the past, and recovery was often difficult or incomplete. My experience with Stellar Photo Recovery was completely different. I recovered nearly 2,000 photographs successfully. In my case, the recovered photographs came back properly, without visible digital corruption or overlapping images, and the important file information, dates, and camera-generated filenames were preserved. I was also impressed by the recovery speed. In my experience, Stellar was able to recover almost 100GB of files within approximately 2–3 hours, although recovery time will naturally depend on the card, computer, connection speed, and condition of the data. Based on that experience, I give Stellar 5 out of 5 stars and would confidently consider using it again if I faced a similar situation. I would also like to share some practical advice from my experience as a photographer: If photographs are accidentally deleted or a memory card develops a problem, stop using the card immediately and try recovery as soon as possible. Do not continue shooting or write new files to the card, because new data may overwrite the deleted data and make recovery much more difficult or impossible. For professional work, I strongly recommend investing in reliable, high-quality memory cards from reputable manufacturers. When your camera supports it, I prefer high-speed UHS-II cards, such as the 256GB Sony TOUGH UHS-II SD card, for demanding professional photography. I also prefer not to operate cards constantly at their absolute maximum capacity. Having adequate extra capacity provides a better working margin, although the most important rule after accidental deletion is simply not to write additional data to the affected card. Before beginning recovery, prepare a reliable computer, prevent sleep or unexpected shutdowns, maintain stable power, and make sure the destination drive has plenty of available storage. Never recover the files back onto the same memory card you are trying to recover. For a large card, I would prepare considerably more free disk space than the amount of data I expect to recover because recovery software may identify multiple versions or additional recoverable files. My wish for every photographer is that they never have to face a recovery situation. But if it happens, based on my own experience, Stellar is a recovery solution I can recommend to fellow photographers and other professionals.

Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Fantastic and worked great.

Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Patrick,

Thank you for your fantastic feedback!

We’re delighted to hear that our software worked great for you. We truly appreciate your trust and support, and we’re always here whenever you need us!

Best regards,

Sunil
Customer Experience Team
Stellar Data Recovery

Rated 4 out of 5 stars

Good product wasn't really able to understand it and how to properly recover files but my SD card was unusable this product did what It could to recover it

Customer service: 5
Ease of use: 3
Performance: 4
Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Good product wasn't really able to understand it and how to properly recover files but my SD card was unusable this product did what It could to recover it

Customer service: 5
Ease of use: 3
Performance: 4
Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Good product wasn't really able to understand it and how to properly recover files but my SD card was unusable this product did what It could to recover it

Customer service: 5
Ease of use: 3
Performance: 5
Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Customer service was very helpful

Customer service: 5
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Customer service was very helpful

Customer service: 5
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Four stars

Customer service: 4
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Hi,

Thank you for your valuable feedback on the Stellar Services.

We're glad to know that you had a positive experience with the Stellar services.

Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.

If you ever need
us again, we're always here to help.

Thank you for trusting Stellar.

Kind Regards,

Naveen
Customer Experience Team
Stellar Data Recovery

Rated 4 out of 5 stars

Four stars

Customer service: 4
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Hi,

Thank you for your valuable feedback on the Stellar Services.

We're glad to know that you had a positive experience with the Stellar services.

Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.

If you ever need
us again, we're always here to help.

Thank you for trusting Stellar.

Kind Regards,

Naveen
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

I’m had a micro SD card that became corrupted, which put some very valuable videos at risk. I was desperate to restore them, and found Stellar. The price was high but competitive for a highly rated product. I was able to restore my card and retrieve my data. That was a big, big deal. Auto-renewal policy is seven days’ notice, which is adequate, and customer service is surprisingly responsive.

Customer service: 5
Ease of use: 4
Performance: 5
Quality: 5
Value for money: 4
Rated 5 out of 5 stars

I’m had a micro SD card that became corrupted, which put some very valuable videos at risk. I was desperate to restore them, and found Stellar. The price was high but competitive for a highly rated product. I was able to restore my card and retrieve my data. That was a big, big deal. Auto-renewal policy is seven days’ notice, which is adequate, and customer service is surprisingly responsive.

Customer service: 5
Ease of use: 5
Performance: 5
Quality: 4
Value for money: 4
Rated 5 out of 5 stars

I’m had a micro SD card that became corrupted, which put some very valuable videos at risk. I was desperate to restore them, and found Stellar. The price was high but competitive for a highly rated product. I was able to restore my card and retrieve my data. That was a big, big deal. Auto-renewal policy is seven days’ notice, which is adequate, and customer service is surprisingly responsive.

Customer service: 5
Ease of use: 4
Performance: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

it worked when I needed it

Customer service: 5
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 5
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Moreno,

Thank you for your review!

We're delighted to hear that our software was there for you when you needed it most. Knowing that we could help you successfully resolve your issue is incredibly rewarding for our team.

We truly appreciate your trust in Stellar and your valuable feedback.
If you ever need assistance in the future, our support team will be happy to help.

Best regards,

Sunil
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

it worked when I needed it

Customer service: 5
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 5
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Moreno,

Thank you for your review!

We're delighted to hear that our software was there for you when you needed it most. Knowing that we could help you successfully resolve your issue is incredibly rewarding for our team.

We truly appreciate your trust in Stellar and your valuable feedback.
If you ever need assistance in the future, our support team will be happy to help.

Best regards,

Sunil
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Quick resolution to billing problem

Customer service: 5
Ease of use: 3
Performance: 5
Quality: 5
Value for money: 5
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Dave,

Thank you for taking the time to share your feedback!

We're delighted to hear that your billing issue was resolved quickly and to your satisfaction. Providing prompt, efficient, and hassle-free support is one of our top priorities, and it's rewarding to know we met your expectations.

Y
our kind words mean a great deal to us and motivate our team to continue delivering exceptional customer service. Thank you for choosing Stellar. We truly appreciate your trust and look forward to assisting you whenever you need us.

Warm regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Excellent Service..

Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5