had some activation issues but tech support was very competent and patient and solved the problem
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Sold by Stellar Data Recovery
The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
Here’s what people highlighted
Customer service
Ease of use
Performance
Quality
Value for money
Product details
Brand: Stellar
GTIN: 8906039730708
MPN: 300868111
All reviews
Great product! Works as advertised.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
The product worked as advertised and restored my old photo like new.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Thank you
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Swatantra was very helpful and provided excellent service.
Customer service: 5
Ease of use: 5
Reply from Stellar Data Recovery
Dear David A. Clawson,
We at Stellar prioritize delivering an excellent customer experience. We deeply regret that we failed to meet this standard for you. We understand that you had an unpleasant experience with our product, and we are committed to doing everything possible to make things right.
We would like to inform you that Stellar Repair for Photo software can repair various image file formats, including JPEG, MXPEG, TIFF, DNG, HEIC (both Android & iPhone versions), ARW, CR2, CR3, CRW, ERF, MRW, NEF, NRW, ORF, PEF, RAF, SR2, RW2, and SRF.
To provide an appropriate solution we have already escalated your case to our Research & Development team and you will receive an update soon.
Moreover, please let us know a convenient time for a call so that we can assist you better. We hope for your kind cooperation, and your prompt response would be highly appreciated.
Best Regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery.
Thank you for your help, great help!
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Great! I'm going to use it always!
Customer service: 5
Ease of use: 5
Performance: 4
Quality: 5
Value for money: 5
got the thumbnails back
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
I think it's gonna be very heplful, thanks
Customer service: 5
Ease of use: 5
Performance: 4
Quality: 5
I am very happy with the help I received. Very fast and efficient help!
Customer service: 5
Good software
Customer service: 3
Ease of use: 4
Performance: 4
Quality: 4
Value for money: 4
super fast photo repair app i recomand
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
fast Customer Support Service!
Customer service: 5
THANK YOU FOR YOUR HELP.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Does not recover anything. I keep getting activation code error messages even after the help from the online customer support got me access.
Customer service: 5
Ease of use: 1
Performance: 1
Quality: 1
Value for money: 1
the product was great and easy to use it can help a lot to the users who had trouble in retrieving the lost file and pictures.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
very helpful
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
great people not helpful for what I needed
Customer service: 5
Ease of use: 3
Performance: 1
Quality: 5
Value for money: 1
I have not tried the software yet but their customer support is very helpful and incredibly polite.
Customer service: 5
good software
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5