Sold by Stellar Data Recovery
The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
Brand: Stellar
GTIN: 8906039732566
MPN: 31447850
I only used the software once and was able to recover about a fifth of a longer video. Therefore, only 3 stars. But that was just my experience with one example. Given the moderate price, the software is definitely worth a try for data recovery. Cancelling the subscription was also easy thanks to the service representative Shivanshu.
Excellent product and staff, always there if ever there was an issue , fixes all corrupt files
Excellent product and staff, always there if ever there was an issue , fixes all corrupt files
Stellar Photo Recovery Premium for Mac. I lost my photos and videos. I was able to recover everything I lost using the Stellar Program. I would recommend using this software product to everyone who needs to recover their photos, videos, and music files. Stellar Premium Recovery Software is extremely exceptional, and I recommend it 100%.
Well, honestly, I used the program, but there are many missing files, so I didn't benefit much. However, the customer service is very good, and there's someone who really helped me named Rohit, and I'm very grateful.
Great product, saved me from a world of pain. Recommended.
Courteous support and a professional resolution to my situation.
Reply from Stellar Data Recovery
Dear John Vosbikian,
Please accept our sincere apologies for any inconvenience or frustration you experienced with our software. Your feedback is extremely valuable to us, and we regret that your experience did not meet your expectations.
We would like to inform you that a refund for your order has been initiated. The refunded amount should be reflected in your account shortly.
Although your order has been refunded, we would still like the opportunity to assist you further. To do so, we kindly request that you share the details that our support team has requested so we can check the issue in more depth.
Once again, we sincerely apologize for the inconvenience and greatly appreciate your understanding. We truly value your cooperation and hope to provide you with a better experience moving forward.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Stellar Repair for Video is amazing! It quickly fixed my corrupted video files with no hassle. The customer support team is top-notch, super friendly and responsive. Highly recommend!
You the best.
I have spent all day trying to recover the files, and this app does not work.
Reply from Stellar Data Recovery
Dear Yuly Martinez,
Please accept our sincere apologies for any inconvenience or frustration you experienced with our software. Your feedback is very important to us, and we truly regret that your experience did not meet your expectations.
At Stellar, customer satisfaction is our top priority. We understand that the application did not meet your expectations, and we apologize for any inconvenience this may have caused. According to our records, you purchased the Stellar Repair for Video application, which is specifically designed to repair corrupted video files. For recovering lost or deleted data, we offer other solutions, such as Stellar Data Recovery for Windows. Our support team has reached out via email requesting a few technical details so we can better understand your exact requirements and investigate the reported issue. We kindly ask that you share those details at your earliest convenience.
We also note that you contacted our support team to request a refund, as you were able to complete the recovery using alternative methods. Please be assured that a full refund for your order has already been initiated, and the refunded amount should be reflected in your account shortly.
Once again, we sincerely apologize for the inconvenience and appreciate your understanding. If you have any further questions or need assistance in the future, we would be happy to help.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Good software
Nice soft !
Great product that works, slightly expensive but atleast it works.
Fantastic, patient and professional assistance.
Excellent job sir, 5 out of 5
Great support
Sanket was fantastic in helping me active my software. He is a valuable asset and was incredibly helpful
I think it worked fine and as expected.
great customer service
all very good
