stevemille.com Reviews 

39
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

This company is a complete scam. They've copied the photos from the original manufacturer Golden Concept, which I visited in Malmö, Sweden last week and purchased two cases. Avoid Steve Mille at all c... See more

Rated 1 out of 5 stars

Never received my watch and and sent two emails and called the listed number. This site should be banned in the United States as it is a fraudulent site. Federal Trade commission and FBI are going to... See more

Rated 5 out of 5 stars

I’ve been doing business with Steve Mille for over 3 years and they have always exceeded my expectations in all regards. Whether it’s quality, representation, correspondence you name it, this company... See more

Company details

  1. Watch Store
  2. also in
  3. Fashion Accessories Store

Written by the company

We are dedicated to offering accessories that enhance the style and utility of Apple Devices.


Contact info

2.1

Poor

TrustScore 2 out of 5

39 reviews

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No recent history of asking for reviews

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2.1

All reviews

(39)

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Rated 1 out of 5 stars

Never received my watch and and sent…

Never received my watch and and sent two emails and called the listed number. This site should be banned in the United States as it is a fraudulent site. Federal Trade commission and FBI are going to be informed. This seems to be a pattern with these Chinese sites and something has to be done. Cancelling order tomorrow!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Completely a THE BIGGEST SCAM on this…

Completely a THE BIGGEST SCAM on this website. Item were CHEAP PLASTIC material. Not an apple friendly. SUCH A BIGGEST TRAP TO FALL ON ITEM. Completely disgusting material. And item are from HONG KONG. Cheapppp Plastic.!!!

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert Scam Alert the product I…

Scam Alert Scam Alert the product I received was not as advertised. It was cheaply made and did not function correctly. They gave me the run around when I asked for a refund. Also disappointed in PayPal, who backed this company and refused to give me a refund. So now I am stuck with a pile of $187.00 worth of cheap plastic.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible products

Scam product and company, the case doesn’t fit the watch properly and they will only replace never refund. Don’t buy from them stay away. Avoid like the plaque.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Carbon Case and band for Apple Watch

I recently purchased a Carbon Case for my Apple Watch. I love it it is well made and just looked fantastic. I did have a small problem my wrists are a little wider than the average. So the band that came with the case is a little petite. I reached out to Steve Mille and Sarah emailed back immediately informing me that they would help find a larger band. I really do appreciate it as they did not have to do that. Like I said the case and bad that arrived was exactly as described.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been doing business with Steve…

I’ve been doing business with Steve Mille for over 3 years and they have always exceeded my expectations in all regards. Whether it’s quality, representation, correspondence you name it, this company has the right products for the right price. I get more compliments on my Apple Watch SE with the Steve Mille cases than I ever did with any Rolex or Breitling. Cheers to more business in the future, I’m online shopping now 💯🔥

August 27, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. This company is selling overpriced Chinese watch cases and not letting you return them unless they are manufacturer defective. Don’t Purchase from this company!!

March 4, 2023
Unprompted review
stevemille.com logo

Reply from stevemille.com

Thank you for your review
As per our policy (publiced on our website here: https://www.stevemille.com/policies/refund-policy)
We only accept return request if you have videos proving that the product was faulty upon arrival or that the defect was caused by the manufacturer.
You have informed us that the case is larger than you expected. However, we offer full product dimensions in the website description for clients to check before purchasing. Besides, because you received the item in intact condition, we are unable to satisfy your request, as per the policy.

Rated 5 out of 5 stars

Great product, great people, great experience.

This company not only provides well constructed, well designed products, but they stand behind it. Their customer service is outstanding and their prices are completely reasonable. I considered another brand but after doing business with Steve Mille you won’t find me wearing anything else💯🔥

February 26, 2023
Unprompted review
Rated 5 out of 5 stars

a thoughtful birthday gift

Friends have been enquiring about my new case, which makes my AW seem really stunning. Very content! I received it last month from my best friend, and I use it every day.

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

5/5 Highly recommended

I bought it for my son first then I was impressed with the design so I bought for myself another one. The minus point is that the shipping is quite long, it took me more than 1 month to receive the package anyway still satisfied with the quality

December 6, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!

I purchased their Apple watch band on 8/5/22. I received the watch on 8/18/22. The rose gold band that I purchased was worn and faded when I opened the package. The weight and quality also feels cheap but I wasn't expecting it to be real gold or anything. My main problem is trying to return this product. I emailed them(per their request) on 8/19 with photos and they still have not refunded or even started the return (Shipping label, etc). I haven't heard from them in a week or so. This company is worthless. DO NOT BUY!!!!

Its now 10/03/2022 and I still have not received a refund. They said it would take longer but if I delete this review they could have it done in a couple days...Garbage company!

4/30/2024...Still no refund....

August 31, 2022
Unprompted review
stevemille.com logo

Reply from stevemille.com

Hi Ric,
Thank you for the review.
Your order was created with the 50% discount code. According to our policy, discounted items are non-refundable like most other stores. We offered you a replacement for a new item, which we do not normally do for sale items, but you declined the offer.
We've expressed good faith by considering a refund for you; however, this process is taking longer than usual because this is against our standard policy and requires approval. Meanwhile, you've written this review.
We then did agree to satisfy your refund request. We apologize for this bad experience between us and hope that you can team up with us to make things better.

Rated 5 out of 5 stars

Love the product

I experienced a problem with the item and had to reach out to customer service for assistance. They were prompt with their response and extremely helpful. I love the product and it looks great on the Apple watch. I am pleased with my overall experience.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Conversation Piece

I get a lot of compliments on my watch cases. They are definitely a conversation piece.

Other than the cases looking good, the customer service is great as well.

May 18, 2022
Unprompted review
Rated 1 out of 5 stars

They Look Nice, Customer Service Sucks

They Look Nice, their customer service sucks. It was too heavy for my girlfriend and they do not take any returns. I would never buy from them again. Its a shame because I was about to buy one for my son also.

So their response below obviously missed the point. I will buy my stuff from people who allow returns. It was NOT used or UNOPENED. It was, and still is BRAND NEW in the box. I stick with my first reponse, I would never buy from them based on their return policy and do NOT recommend them.

April 15, 2022
Unprompted review
stevemille.com logo

Reply from stevemille.com

We appreciate all feedback from customers, but after analyzing the situation again, this product has been used and we also note the dimensions, weight, and all features of our products in the description on the website for customers to consider before purchasing, so that this order did not conform to our return policy, then there would be nothing we could do about it. Here is our return policy (public on our website): https://www.stevemille.com/policies/refund-policy


However, we will send you a special gift to make up for the inconvenience; please check the email address you used to place your order.
Thank you for sharing your thought!

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