Stewardsons of Hawkshead Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and super-fast delivery service, often noting that orders arrived much quicker than expected, sometimes even the next day. Many people also highlight the competitive pricing of products, finding items significantly cheaper than at other retailers, and appreciate the excellent quality of the goods received. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers reported issues with the condition of products upon arrival, specifically mentioning items that smelled unpleasant and required washing before use. A few other people also felt that the sizing of certain items ran large, leading to returns or exchanges.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised items like... See more

Price

Customers consistently note positive experiences with price. Many reviewers found items at a great or... See more

Order

Consumers find the ordering process to be largely positive. Many reviewers highlight the ease of ordering and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant purchase, brought an Barbour, great price, perfect fit, I’d been looking at investing in one for a long time and finally found the perfect one: excellent efficient service provided from th... See more

Rated 5 out of 5 stars

Superb service. Quality item. Great price. Fantastic choice of sizes. They actually took the time to contact me by phone to inform me of a problem with my order. No company has ever bothered to do tha... See more

Rated 5 out of 5 stars

1st time customer ordering online & what a fantastic experience. I was expecting item to arrive in 3-5 days as I opted for the free delivery. To my amazement DPD delivered it the next day & on a Sunda... See more

Rated 5 out of 5 stars

Just had my first order delivered today from Stewardsons. (3 Items). Easy to order from and the best bit was the very fast delivery. I have another window open on the computer as Im typing this and am... See more


Company details

  1. Clothing Store

Written by the company

Stewardsons of Hawkshead is a family run shop established over 40 years ago in the pretty village of Hawkshead, in the heart of the Lake District. We have a long history of supplying quality outdoor and country clothing to local customers and visitors, people who work outdoors in the Lakes and those who come up for a few days' holiday. Our range of clothing includes classic items - Barbour waxed jackets, Hunter wellies, quilted jackets - and contemporary styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Misleading sale offer

Thought I was saving more money as advertised £26.95 off from £69.95 when received item price tag said £59.95 when I emailed customer service they said item was priced wrong by supplier, But after looking on various websites they are all £59.95 what more can I say very misleading and disappointing

July 5, 2025
Unprompted review
Stewardsons of Hawkshead logo

Reply from Stewardsons of Hawkshead

Hi Stuart, Thank you for the feedback! we are sorry to hear you have had such a disappointing experience. after looking into the issue it appears that the reduction placed on the item is correct and similar to other web stores that still stock this item from the AW24 range. Thank you for your order.

Rated 5 out of 5 stars

Barbour wax jacket

Ive been looking and being very picky over a barbour coat for a few months I wanted a certain one in a certain colour as this is a gift for my 40th birthday off my partner and an expensive item, after looking at reviews I settled on ordering from here as it was the best price checked reviews and wow my partner ordered for me Friday morning and arrived the following afternoon, super impressed with the service and definitely a super small business

June 20, 2025
Unprompted review

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