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Stilvollherr Reviews 272

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TrustScore 1 out of 5

1.1

Clothing Store
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  1. Clothing Store

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1.1

Bad

TrustScore 1 out of 5

272 reviews

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Rated 1 out of 5 stars

I cannot give zero stars unfortunately

I cannot give zero stars unfortunately! I ordered on 1st Dec. Got my confirmed order delivery details and tracking code. All fine. But, after 2 weeks the tracking said "in process" and still does. I asked nicely for a refund to be told that this was not possible! What! This is Germany and I thought that, even if I received my goods and was unhappy, I was entitled to full refund, right?

As we are today, 20 days after placing my order, I am not any further forward. I've requested to cancel my order several times and I just get excuses and even smiley face emojis too!

This morning, I got another email even offering me 20% off the next order as "compensation". Are these people ignorant, arrogant or stupid?

There's no way I would buy anything from them ever again and I have reported them to my Bank, Barclaycard and the German Trading Standards Authority.

Buyer be VERY AWARE!

December 20, 2024
Unprompted review
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