Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more
My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more
I always order my dmc threads from stitcher. The price is great and the delivery each time is exceptional. Honestly can't wait to receive my threads and every time they come super quick. Very impresse... See more
Company details
Written by the company
Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.
Contact info
Unit 12F, Wilsons Park, M40 8WN, Manchester, United Kingdom
- 0161 464 7310
- sales@stitcher.co.uk
- www.stitcher.co.uk
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Best website for threads and aida
I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they are a lot cheaper than my local craft stores. They always dispatch and deliver my orders fast - which I am always very grateful for. Would definitely recommend.
December 8, 2025
Unprompted review
Always good prompt service and quality…
Always good prompt service and quality products.
December 1, 2025
Great service and excellent delivery…
Great service and excellent delivery service thanks
December 1, 2025
Got what silks I wanted and delivery…
Got what silks I wanted and delivery was very good and quick
November 1, 2025
Excellent company from the UK
Excellent company from the UK. Lovely quality thread and aida and shipped very quickly. Will definitely be using them again for my future sewing projects.
November 2, 2025
Excellent service from Stitcher but ...
Excellent, quick and accurate fulfilment of my order from Stitcher, let down by using Evri to deliver the parcel - or not as the case may be! I would recommend the use of a different delivery service as the parcel was delivered to my neighbour's secure parcel box and he was on holiday!
November 2, 2025
Easy to order
Easy to order, fast delivery. Everything I needed for my next project. Very happy.
November 1, 2025
Quick response with advise on suitable…
Quick response with advise on suitable purchase and speedy delivery.
November 2, 2025
A very fast service.
November 1, 2025
Avoid Stitcher
Wouldn’t use again. Paid extra for Royal Mail 48 and I’m still waiting for Royal Mail to receive the item a week later. Now having to go to Hobbycraft and buy a second time! Will be requesting a refund.
November 1, 2025
Reply from www.stitcher.co.uk
Hi Francesca,
We're so sorry to hear that your order didn't arrive. Unfortunately, some orders do occasionally get lost in the post. 😢
If you had contacted us, we would have been happy to send a replacement.
Excellent customer service
Excellent customer service - problem with delivery on first attempt but Stitcher sorted and I received items next morning. Now that's what you call customer service😁 Thank you so much, will definitely use your company again.
October 31, 2025
Unprompted review
I’m not very good on the computer but…
I’m not very good on the computer but found your site good to understand.
October 2, 2025
Super fast delivery
Cheaper than my nearest craft shop (think large chain craft store), had everything I needed in stock.
Placed my order in the morning, was dispatched by the end of the day and was on my doorstep the next day. Brilliant service.
October 1, 2025
Great service
I ordered three DMC stranded cottons to finally finish a cross stitch project that I had been working on all year. The cottons were delivered the following day, so no waiting for me! Great service!
October 5, 2025
Unprompted review
Great customer service
I have just made my first purchase for some DMC threads to finish a project I have been doing.
The threads arrived really quickly, & were a great price. I received a welcoming email as it was my first purchase & a card in with my threads thanking me for my business, I just love that. Great attention to detail. Definitely 5 star customer service
September 16, 2025
Unprompted review
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