Stockingsworld Reviews 9

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

9 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

I am beyond frustrated with my customer service

I am beyond frustrated with my experience. I placed order on the official website at the beginning of March. While the shipping was fast, they sent me the WRONG COLOR.
I reached out to customer service immediately with photo evidence, but it has been TWO MONTHS with zero response. This level of negligence is unacceptable. Is anyone even working there?
If you're considering buying from them, be prepared to be ghosted if there's an issue with your order.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I bought 3 items from this company and one was not as described. I requested a refund for the wrong item however they failed to take ownership of my request and would not refund the wrong item. They acknowledged that the description of the item was wrong and changed it for other potential customers, but would not refund me. I would strongly recommend not buying from this company.

March 2, 2026
Unprompted review
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Reply from Stockingsworld

The manufacturer made a minor change to the design of the item, the item supplied was essentially the same. The customer had worn the stockings (rendering them unsaleable) but demanded a refund! The customer wanted to keep the item, but be refunded for a minor product detail change that was down to the manufacturer - we can only refund unworn items for hygiene reasons as explained in our terms and conditions.

Rated 1 out of 5 stars

I placed an order over 14 days ago and…

I placed an order over 14 days ago and nothing arrived!
I sent them message after message with no response!
I had to contact my card company for a refund.
Post the copy or number of the proof of posting if you really have one ?

February 22, 2024
Unprompted review
Stockingsworld logo

Reply from Stockingsworld

We posted the item on the day of purchase and we have the proof of postrage from Royal mail. Royal Mail failed to deliver - that's not our fault!

Rated 1 out of 5 stars

I placed a order 10 days ago have not…

I placed a order 10 days ago have not received my order just fobbed of with royal mail as the parcel does not take 10 days to send order
Wont use this company again will just have to face the loss of my money

May 7, 2023
Unprompted review
Stockingsworld logo

Reply from Stockingsworld

Hi,
Royal Mail claims rules are very specific (you can check their website). Any lost or missing parcels can only be claimed for after 10 WORKING days have elapsed (Bank holidays and weekends are not included). The issue is with Royal Mail as we have the proof of postage. I'm sorry for your experience, but yet again we are getting poor feedback for issues outside of our control - the issue is with Royal Mail. Many thanks

Rated 5 out of 5 stars

Love their Full Fashion Seamed Stockings !

I have placed quite a few orders from Stockingsworld. They are my go to source for high quality sexy full fashion nylon stockings which I buy for my Beautiful Wife. Always friendly and ship very fast. Jo is always available to answer my questions. I hope to continue to buy stockings from them again and again.

May 30, 2021
Unprompted review

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