Stokers Furniture Reviews 

All the staff were attentive but not pushy and we were directed to Graham Bedwith in the bedding department. He was knowledgeable and polite and the deal for a new mattress was easy.

Relaxed atmosphere. Help when needed without undue pressure.

Review of Stokers Furniture

Francis g
3 reviews
GB

Updated 18 minutes ago
Mr Turner terrible quality and cover with bad cover ups
I bought my suite that i paid a lot of money for had faults that were of not my reason.
I have spent thousands on different items and told family and friends I wish I never. I bought cover from mr turner in ormskirk and furniture in southport .big mistake your not covered if you buy a certain top quality leather that fades or has faults and there staff made out it was us which we proved wasnt.
Faded in parts and button of. We were blamed by people saying we caused it until mr Turner came out and agreed we had looked after the suite but we paid money for 5 year insurance and WE WERE NOT COVERED BECAUSE IT WASMT AN ACCIDENT.
avoid this shop once they get your money they dont care why get cover if your not covered and we got terrible replies of which we have proof off.
Avoid this store. Lovely kind and helpfull untill they have a manfactrers fault. Im taking legal action and public action after my emails ignored by the directors.
I have emails and dates
You can get all there furniture elsewhere with better service
But THIS IS ALL THE STOKERS RUN BY THE SAME PEOPLE.
They said if we accidently spill something on it its covered but if its a manufacturing fault were not ???
Avoid

We went to Stokers as our first ‘port of call’ in our research into sofa-bed options having had excellent service from them on other significant furniture purchases.
Peter Thackeay was promptly attentive to our expressed needs and demonstrated the available options in terms of mechanisms, ease of use, size and fabric finish.
He identified a sofa-bed that met and exceeded our requirements and which was also at a popular price point.
He included free damage insurance for 5 years together with a likely swift delivery from known stock. We decided we did not need to look anywhere else.

Michale was extremely patient, helpful and very knowledgable every thing we asked him he was prepared to answer. We appreciated his help and knowledge.

Thank you to Pete Thackway for his help & support to us in choosing our new bed & some furniture. Super helpful and very efficient, thank you !!

They have a brilliant selection of furniture at really competitive prices. And the customer service is EXCELLENT - ask for Peter, he was simply superb in every respect! Thank you.

Peter was a very patient salesperson. We took over 2 hours to choose a suite - at no point were we rushed or made to feel an inconvenience. Totally professional service, very knowledgeable about the brands, colour combinations, delivery options etc etc. A very pleasant experience.

Steve Hartwell was a very knowledgeable guy and really helpful. Great service and old style service which is often missing these days. Thank you

Returning back to the Southport Stokers store was and has always been a great experience we have always received helpful and profesional service from the staff. Jenny Bedworth was again so helpful in helping us make our purchase for a Windsor Dining Table and chairs which we look forward to useing.
Thanks Jenny you were amazing

Visited Stokers Chester. Very helpful sales person. No pressure to purchase goods and efficient with follow up sales advice. First class furniture.

We had just as good of a service from Julie Williams for buying extra material for our new sofa as we did when buying our sofa. Will all ways recommend your store because of the service we received from Julie.

Popped into Store today and saw Pete upstairs! He was so helpful and we walked out with not just the bed we came in for but a sofa too! Great service and excellent value for money. Thanks Pete!

The people (Julie and Andrew) knew the products we were interested in well and answered all our queries- they also took the time to extend the bed settee out and match the desk with the chair we wanted.

Very helpful staff especially Julie who looked after us nothing was too much trouble

I was visiting family in Chester and popped into the store so that I could view a table, I had seen online. Julie Williams was very helpful and knowledgeable and I went on to purchase the table. I rang her, once the table had been delivered and ordered some chairs and, again, she was incredibly helpful and friendly. Even though I live in the South East, I will make any future orders via the Chester branch and would have no hesitation in recommending their wonderful staff.

I went to the Chester store looking for a 3 and 2 seater settee.
I found the store bright and airy with a huge selection to suit everyone's taste.
I couldn't find what I had in mind so asked Steve Wood for help, he wasn't pushy at all, he pointed out what he thought I'd like then left me alone to make my choices. I found him really helpful and knowledgeable and the whole experience was relaxed and friendly.
I ended up getting exactly what I had in my head. I'd definitely recommend Stokers to family and friends.

We’re were really pleased with how Andrew Short looked after us. We visited many times to try and decide which sofas we wanted. Andrew was very patient and knowledgeable. He was able to answer all our questions and looked after us very well. We are excited to receive our new sofas.

Visited the store with my elderly father on Tuesday. Martin was very helpful, and careful in his approach to my dad. Great variety of furniture, displayed in a sensible way for dad to access all areas. Offered us a try and see if it fits in your home service too.

We visited Stokers in Southport to look at small sofas for our kitchen diner. We spoke to Graeme Beresford who was extremely helpful, showing us a number of sofas that fitted our criteria. Graeme was professional and courteous and offered excellent advice and information on the furniture we viewed, giving us samples of material to take home for matching.
On our return to the store we were dealt with by Graeme again who saw us through the sales procedure professionally and then went on to offer advice on rugs which we were considering purchasing.
We have shopped at Stokers for many years and have always been impressed by the courtesy and professionalism of the staff.