Stonegate Carpets Reviews 23

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Competitive pricing and great service - The whole team were very helpful. I had to put back the date of my fitting a number of times and there was never an issue, always looking to support and help an... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from walking in the door to the carpets being fitted. Shelley was so helpful with her advice on colour & quality & helped me choose the correct carpets which i am thrilled with. R... See more

Company replied

Rated 5 out of 5 stars

I have to say customer service is off the charts in this old school approach. Very noticeable difference against other companies in general. Colin's knowledge is second to none! Was contacted by... See more

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Rated 5 out of 5 stars

We have used Stonegate Carpets for nearly 30 years and have recently had 3 carpets fitted. From the initial assistance and advice from Shelley who has extensive knowledge of carpets (and endless patie... See more

Company replied

Company details

  1. Carpet Store

Written by the company

When it comes to 'Bespoke Stair Runner' Carpet Design, we really are the forerunners. Offering a wealth of combinations of colours, patterns and textures to complement any home style, while never compromising on quality. At Stonegate Carpets, we pride ourselves on being a long standing, family run business with a loyal customer base. Our designs are constructed by hand to the highest standards and attention to detail with ongoing consideration of the client from concept to creation. We work closely with our customers and share their passion for putting together the perfect home interior, referencing their existing fabrics, wallpapers and paint swatches, to add a subtle nod to the latest design trends or full on classic traditionality. A look at our feedback and gallery photos are a testimony to this. In the last couple of years, we have noticed more people spending holidays and leisure time in caravans, camper vans, motorhomes and boats, and as such we have extended our range of products to include bespoke floor coverings for your 'home from home', we go the extra mile with uniquely shaped rugs and runners for luxury and comfort, wherever you are. We offer a Nationwide UK Fitting Service and can also ship Worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Brillaint rug repair

I needed two small rugs repairing round the edges - short edges badly frayed, long edges beginning to be. Richard and the team provided a swift and friendly service and did a perfect job for far less than I expected. I seem to have two new rugs instead of adding to landfill.

May 12, 2023
Unprompted review
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Reply from Stonegate Carpets

Morning Ruth, we're really happy that we were able to help the repair on your 2 lovely rugs and hope they provide you many more years of enjoyment. Always here if you ever need anything further, please don't hesitate to contact us. Our warmest regards. Richard - Stonegate Carpets

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent advice, excellent choice and excellent value. Quick service and very helpful. Carpet well laid. Could not be happier.

May 5, 2023
Unprompted review
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Reply from Stonegate Carpets

Hi David, thank you so much for leaving us a 5* Review, it really is greatly appreciated. If you need anything further please don't hesitate to reach out, always happy to help. Warmest regards from all the Stonegate Carpets Team. Richard

Rated 5 out of 5 stars

Very happy

All stages of the process from looking at the choices of both carpet and underlay to making our decision and the fitting Stonegate Carpets gave superb service. I recommend to always go to them as a first choice

February 14, 2023
Unprompted review
Stonegate Carpets logo

Reply from Stonegate Carpets

Good afternoon John, many thanks for your kind words in leaving our first Trustpilot Review, it is greatly appreciated and will certainly aid our new customers.

We're always available if we can be of any further assistance, please don't hesitate to contact us.

Kindest regards from all the Stonegate Team.

Richard

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