Stonegateteddybears Reviews 4

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 5 out of 5 stars

Brilliant Service

I have bought 3 teddies from this shop in the past week and all were delivered next day delivery and with a good discount on the items I wanted. I have received very good service from them. Pleased

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Very rude to their customer

Very rude to their customer! They just accused you are a reseller if you buy lots!! Luckily I found another “real family run” shop to help me sort my nieces birthday’s gifts out to avoid getting ruined by an arrogant shop!!

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order online from this company

Do not order online from this company. My product arrived damaged and although I have provided proof they still refuse to let me send it back and refund it. Customer service is disgraceful. If you are considering purchasing from this company I strongly advise you find another company who actually value their customers as the owners Wendy and Steve Probert treat you as liars.

December 3, 2024
Unprompted review

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