Ordered stools for kitchen which on measurements should have been 1inch lower than old ones but turned out a bit higher. Seat also smaller than expected, so do the job but would not have chosen them i... See more
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See what reviewers are saying
Very happy with my purchase! The table came neatly packaged and ready to assemble. Highly recommended 👌
This is absolutely one of the best companies I have ever dealt with. Due to the current crisis the bar stool we wanted was not available as that shop had closed so Zed sourced 5 close alternatives fo... See more
Cant praise these enough, bought 2 bar stools last april excellent service arrived when they said and more than pleased with purchase as wanted lime green stools and these were one of only a few that... See more
Company details
Written by the company
Kitchen stools, breakfast bar stools, bar stools, swivel stools, chrome, stainless steel, brushed, satin, beech stools, adjustable stools, buy online uk Free UK Delivery
Contact info
mayfield road salford, m7 3wz, manchester, United Kingdom
- 01617926026
- info@stoolsonline.co.uk
- www.stoolsonline.co.uk
4.3
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
After I ordered the chairs there was no …
After I ordered the chairs there was no email to confirm payment so I contacted them to be told I would get an email when payment was confirmed. After a couple of days of not hearing I contacted them again and they said they would look into it. Not happy! Then 2 days later they were delivered. Luckily I was in as there was no communication from them. The chairs were missing 2 screws so had to contact them again, and they asked me to take a photo of what had been delivered. Next day a packet arrived with some screws in which were the right ones. Wouldn't use them again!
August 24, 2017
Unprompted review
Reply from stoolsonline.co.uk
hello catherine
thank you for your review. i am sorry that your experience was not up to the normal high standards that we set ourselves. we have looked into the order and can see that you reported missing screws, which we sent out to you as quick as we could . once we were aware of the issue we did everything we could to rectify the issue. i am not sure why you did not receive a confirmation email which we normally gets sent automatically. i hope you will reconsider using us again and we would like to offer you a 10% voucher code of any future order please use 10pc at the checkout
A few problems
A few problems , that were dealt with well by the guys in the office. Stools not the greatest value to be honest.
August 23, 2017
Unprompted review
Reply from stoolsonline.co.uk
thank you for review which we appreciate - we try our best to resolve any issues that occur to give the best customer experience that we can
Very helpful staff when requested …
Very helpful staff when requested delivery information. Product assembly could be better manufactured to ensure bolting alignment to chair backs. maybe I was just unlucky. overall very satisfied
August 17, 2017
Unprompted review
Brilliantly service my stools are …
Brilliantly service my stools are lovely great quality and arrived on time thankyou for the fantastic service definitely recommend .
August 17, 2017
Unprompted review
Really pleased with the stools we …
Really pleased with the stools we ordered, fast delivery and very easy to assemble
May 12, 2017
Unprompted review
Excellent product,always helpful when contact ed.
Great price,great product very good communication.
March 7, 2017
Unprompted review
Great service and quality product
Very pleased with the item and the device was amazing, prompt replies to emails and very helpful
March 7, 2017
Unprompted review
Fantastic
Great Colour, true colour to the photos online (they look amazing in the new kitchen). Company were fantastic and very quick when dealing with non vat/Jersey gst , thank you 👍😀
December 5, 2016
Unprompted review
Extremely good communication
Have had great communication with this company, from late night online chat to clarify things, to speedily replacing a seat due to a manufacturing fault.
Will use again.
November 23, 2016
Unprompted review
First class stools and brilliant service
Ordered 2 leather bar stools, they were delivered within 2 days, great quality and very comfortable. Would use this company again.
November 21, 2016
Unprompted review
Brilliant!!
Everything as ordered!! Correct colour & style. Arrived as promised!!
November 20, 2016
Unprompted review
Excellent service... Beautiful Bar ! Stools Thank you
Very happy with my purchase
September 25, 2016
Unprompted review
Excellent service !
We ordered 2 retro chrome tall tables with red tops, they arrived 24 hours later and look great, thanks very much. Great transaction and great communication. Definitely 5 Stars !
September 13, 2016
Unprompted review
Excellant service
Good price, good communication, customer service as it should be.
September 9, 2016
Unprompted review
Efficient company
Ordered a tall cafe table promptly was very pleased with it and looks fab with the stools I brought to go with it. There was a bubble on the table so I contacted them and straight away replaced it.
September 8, 2016
Unprompted review
Communication
At all stages of the purchasing process we were kept well informed even when dealing with the return/replacement of a damaged product.
Email update responses were always dealt with immediately, often overnight! So customer service appeared to be actve 24/7.
July 23, 2016
Unprompted review
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