Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(756)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite and prompt

Sunny delivered my parcel on Friday with the utmost care and professionalism. He was polite, courteous, and genuinely a pleasure to deal with. His communication was brilliant throughout, he kept me updated when he was half an hour away and again at five minutes, which meant I could be fully prepared.

It’s clear he takes pride in his job. More delivery drivers like Sunny — well‑mannered, respectful, and committed to doing things properly — would make the whole experience of receiving parcels so much smoother. Absolutely outstanding service.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

BRILL

On time, polite, great service, we had a laugh and a joke, brill, should give Richard a pay rise, hey by the way I'm not getting paid for this and I don't no Richard and I'm not a robot, I just think when credit needs to be given...give it

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication throughout. The driver “Sunny’ was friendly and helpful and very respectful of my property. Highly recommended

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Sunny was a fabulous delivery driver

Sunny was a fabulous delivery driver. Came promptly, rang when on the way to confirm I was home and delivered items to my garage which was so kind. Excellent service. Thanks Sunny

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service!

Provided a link so you could find out when the driver arrived which was great The driver was very friendly and took great care on the shower equipment being delivered. I would highly recommend this company!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication regarding delivery

Good communication regarding delivery, regular updates about the order of delivery.
Very professional friendly delivery driver who treated our products with respect and care and placed them where we wished.
Goods were securely fastened in the back of his van and all goods were damage free.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was so impressed by Stop Start

I was so impressed by Stop Start when they delivered my bathroom. The driver went the extra mile to contact me to ensure that I was available to receive my items and when I wasn’t at home he waited a few minutes for me to return after calling me to discuss. Great communication. Totally over and above what I’d expect!

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the delivery

Really happy with the delivery. My little one was sleeping and so I couldn’t open the door. I wrote down to use trade button and to call if any concerns. The instructions were passed on to the driver. They called when they were unsure of location which was appreciated as other delivery services tend to drive off instead of calling. They also used the trade button as indicated so it didn’t wake up my little one. Very happy customer, thank you!

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Blu Lion, Stop Start o.b.o Plumbworld delivered

Blu lion delivered on behalf of Plumbworld. Order was scheduled between 7.15 in a 2 hour timeslot. Order arrived just after 7.40 and was delivered by a charming young man who when I explained I was recovering from a fractured humerus went the extra mile and brought all 3 items into the house for me and placed them where I had indicated. He was pleasant and very obliging. Very happy with delivery. Good delivered with no visible damage to packaging but I have yet to check the contents which I don't expect to be damaged.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

The driver went out of his way to make…

The driver went out of his way to make sure my packages were delivered carefully and securely.
He rang me to ask where I wanted them to be placed as I wasn’t In at the time.
He then moved them again when my neighbour opened my door for him to put them in the house
Great job and every credit to the driver

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Well done Bluelion

I had a delivery from StopStart today and it was the best experience I can recall from a driver. Bluelion called me prior to the delivery ,unloaded a heavy radiator and took it upstairs to my flat.What a star and so polite.

September 11, 2026
Unprompted review

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