Stop-Over Store Reviews 

722
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

That was nice experience with them, delivery is fast and easy to process by tracking order plus email notification about the order status. Thanks

Rated 5 out of 5 stars

Purchased the In-line skate wheels for Travel Pro luggage P/N LOG76BLK (76 MM (black with grey core) . They came with adapter collars for the existing wheel axle pins and fit my Crew 5 luggage perfec... See more

Rated 5 out of 5 stars

Needed aircraft manuals, reference materials, & study guides for classroom segment of type rating training in a new jet. Called to verify items were in stock, and ability to ship same day with guarant... See more

Rated 5 out of 5 stars

Everything was simple to install and the quality is great. Delivery was fast & product was received in great condition. I will continue to use this site in the future!

Company details

  1. Bags and Luggage Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

722 reviews

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4.6

All reviews

(722)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Stopover Store provides excellent customer service along with excellent prices.

I purchased a Travelpro from Stopover Store. Unfortunaty, I ordered the wrong size. A call to the store had me speaking with a real person on the second ring. I received help on setting up the return and purchase of the correct bag without hesitation. The return was processed promptly and the refund was immediate. The service and products, along with great pricing is the reason I am a repeat customer. Thank you.

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent in every way.

From the first e-mail contact to placing my order by phone from Latin America the service and kind helpfulness of all employees was outstanding. Many other businesses need to be coached by you! Keep up the good work.

June 30, 2015
Unprompted review
Rated 5 out of 5 stars

Stop-over store luggage order

It was a great experience. I ordered a piece of luggage on a Friday night. By Sunday there was still no tracking information so I sent an email to the stop over store. I got a call and a voice message explains politely that the piece would ship Monday and a tracking number would be generated. I loved the personal response. I'll shop here again. The luggage arrived quickly. It was what I ordered and in good shape.

June 28, 2015
Unprompted review
Rated 5 out of 5 stars

No Questions Asked Customer Service

The web site is easy to maneuver and purchasing a FlightCrew4 bag was easy. The bag arrived when it was suppose to. So far, nothing out of the expected behavior of an e-commerce site.

Where Stop-Over Store excels is their customer service. After receiving the bag, I realized I'd ordered the wrong size. I emailed support and got a response from Greg Bogut. He responded quickly and had no problem with me returning the bag and sending out the new bag. Greg made sure the whole process went smoothly and he was courteous the entire step of the way.

I now have my new bag and am very happy with the merchandise and service offered by Stop-Over Store. I highly recommend them.

June 25, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Stop-Over Store

The service that I received from Stop-Over Store was absolutely outstanding! First of all, I received the shipping tracking order 50 minutes after I placed my order. Then the luggage that I ordered, with the free shipping option, arrived at my door two days later.

You can't get any better than this. I have already recommended Stop-Over Store to my friends.

June 24, 2015
Unprompted review
Rated 5 out of 5 stars

Luggage wheels better than original equipment!

I bought a pair of wheels to replace the wheels on my TravelPro rolling suitcase. The parts arrived within a week of ordering, were easy to install and work better than the originals. They are quiet, spin freely, are better made and are more cushioning than the original plastic wheels. Overall, a good shopping experience and excellent product.

June 22, 2015
Unprompted review
Rated 5 out of 5 stars

Fast delivery

This is the second time I've had to order something to get in before my next trip, and both times now I have received my stuff fast and it was easy to order . Thanks

June 22, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic customer service from Jeff and super fast delivery. Great wheels, makes the suitcase glide on carpeted floors still at some airports!

Will use again

June 17, 2015
Unprompted review

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