The wording on website leads you to belive your part may have to be made where as when I called the guy on the phone was abusive and very unprofessional telling me all parts like the 1 I need are made... See more
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See what reviewers are saying
2 weeks after placing my order and STO confirming it despatched i had not received the items. Emailed twice requesting tracking number - no response, left messages on the customer service help line tw... See more
I ordered a RC Boat for sons birthday, it developed a fault after only a couple of times. Have e mailed the company twice with regards to returning and they cannot be botthered to reply back. My advic... See more
We purchased an FTX buggy from STO & that went well but trying to get a reply to emails was virtually impossible & when they did reply they didn't answer the Qs - frustrating. We wanted to purchase m... See more
Company details
Information provided by various external sources
STO Racing Products was set up in 2002 by a dedicated businessman to provide the UK’s first reliable source of everything RC. Here’s what makes STO Racing Products different: We hold parts in stock so you get them fast. Unlike many of our competitors, you don’t have to wait while we try and buy in what you need from somewhere else. We have huge supplies of the commonly bought items, such as electric models, nitro models, brushless models, boats, planes, helicopters and much more, 98% of our orders are delivered from our state-of-the-art warehouse. Keep you in the picture about the progress of your order at all times so you know when your bits will arrive. We are authorised stockists and only sell brand new, genuine parts from top quality brands. You can be sure you’re getting the real thing, not an inferior fake. We love what we do, so we only stock products that we have tried out and trust. We know about remote control toys and are on hand to give you any advice you need. We’re always happy to help, both before and after you buy. We aim to offer the best value prices. Any discounts we negotiate, we pass on to you.
Contact info
Scream Distribution Centre, Ollerton Business Park , TF9 2EJ, Childs Ercall
- 0800 066 3050
- customerservice@storacingproducts.com
- www.storacingproducts.com
nick hall
good service now on fourth order with no problems nice clear easy to use web site and a good selection off cars and spares in stock !
October 18, 2011
Unprompted review
Very swift and helpful
I have used this company for all my rc needs and in gereral they are great, Have had a few problems with wrong parts sent twice but they were very quick to resolve and upgrade when parts were out off stock.
Overall dont think i would go anywhere else. A+
October 3, 2011
Unprompted review
Wild Willy 2
Great company to deal with, good communication, super fast delivery.
October 2, 2011
Unprompted review
No info at all....
I was ordering some parts from this store. When I ordered, I didn't recieve anything on my registered mail. No order confirmation, nothing..... The problem was that didn't remember the name of this store. Since there where no mails asbout my ordering. 2 weeks went by and stil nothing...... Lucky for me I payed with paypal so I did find the webstore at last. When I was trying to send a mail (thru the webpage) it didn't work. After a while, I found out that the mail function didn't work with firefox. I've waited for 3 weeks now and stil no package......
The only positiv respons I can give is that these prices are good.
September 29, 2011
Unprompted review
Reply from STO Racing Products
Hello
Thanks for your review. I am sorry to hear that the email failed through Firefox we will get this looked into.
Please email us direct at salesdesk@storacingproducts.com and we will look into to order for you.
Very Good
Everything deliverd fine, charged it up and props turned. Then it had a minbd of its own and turned over and broke all of the servos. Never flown it but it looked great! Sure it was my fault but will have to buy another.
September 29, 2011
Unprompted review
I never received my order and have clamed on my credit card
i sent 5 emails and no or an item, and extremely annoyed
September 29, 2011
Unprompted review
Waste of time
I ordered some RC batteries from here, nothing turned up. A week later I rang them and they said I would get them the next day.. nothing, rang a few days later and they said they were out of stock.
I would avoid these lot, managed to get a refund but a waste of time to deal with
September 29, 2011
Unprompted review
very good online shop
this is my second perchase from STO models I think the sevice is great
the goods are as discribed and well pcked I will use them again with out a dought
September 29, 2011
Unprompted review
untrustworthy
i bought jollymotor from them. the ESC burned. i tried to contact them on email and phone, but they dont reply.
September 29, 2011
Unprompted review
Very poor comms & unhelpful staff
We purchased an FTX buggy from STO & that went well but trying to get a reply to emails was virtually impossible & when they did reply they didn't answer the Qs - frustrating. We wanted to purchase more items from STO but their unhelpful attitude meant that we went to their competitors Wheelspin & Apex - where we have been helped much more and staff are only too willing to provide needed support.
September 29, 2011
Unprompted review
DOESNT SEND WHAT I ORDERED
i have ordered multiple things and only god one third of what i have payed for. when i complaign i dont even get any answer!
September 29, 2011
Unprompted review
Reply from STO Racing Products
Customer was notified of the change of product. This is within our terms and conditions, Customer also the option to return the products but declined, This is a unfair review
Recommended.
Good service, good price, and very helpful.
I would definitely buy from them again.
September 29, 2011
Unprompted review
Will not Buy again.
The seller do not respond to Email had to contact Paypal to get my money back and i will not buy again from this store.
September 29, 2011
Unprompted review
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