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Store First Self Storage - Barnsley Reviews 67

TrustScore 5 out of 5

4.8

Barnsley Store First, Ashroyd Business Park, S74 9SB Barnsley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are great, very helpful, storage is clean and dry, fair prices with everything included rather than all the little add-ons which some other companies do.

Company replied

Rated 5 out of 5 stars

Store First has the very best team working for them at their Burnley store. They provided me with the best customer service explaining everything very clearly. No problems with the payments or ref... See more

Company replied

Rated 5 out of 5 stars

Had to upgrade to a larger unit for extra storage. Great help from John at Barnsley, who sorted us out quickly and refunded the difference when we emptied to smaller unit. 24 hour access is what we n... See more

Company replied

Rated 5 out of 5 stars

From the moment I got to reception I was looked after and everything explained. The system for storing items was perfect for my needs, so easy to do. It will definitely save me a lot of work during my... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

Written by the company

At Store First Barnsley, customer satisfaction is at the heart of everything we do. Our self storage package is designed to be secure, flexible, and affordable, ensuring you get the best service possible. With an Excellent rating on Trustpilot, our customers’ genuine reviews speak for themselves! Read our reviews here. Whether you need personal or business storage, our modern facility on Ashroyd Business Park offers flexible unit sizes, free 24-hour access, free storage collection, and £15k contents protection included. One all-inclusive price with no hidden costs! Don't just take our word for it—read our Trustpilot reviews and see why our customers trust Store First Barnsley!


Contact info

  • Barnsley Store First, Ashroyd Business Park, S74 9SB, Barnsley, England, United Kingdom

  • 01226 817 817

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Had to upgrade to a larger unit for…

Had to upgrade to a larger unit for extra storage. Great help from John at Barnsley, who sorted us out quickly and refunded the difference when we emptied to smaller unit. 24 hour access is what we need, so this is ideal for us.

March 8, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your great feedback! We’re glad John at Barnsley could assist you quickly and smoothly with your upgrade and refund. It’s fantastic to hear that our 24-hour access fits perfectly with your needs. Thanks again for being a valued Store First customer!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, would recommend to anyone moving house

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your brilliant feedback! We’re delighted to hear you’d recommend our service to anyone moving house. Wishing you all the best with your move!

Rated 5 out of 5 stars

Staff are friendly no messing around i…

Staff are friendly no messing around i knew what i wanted and got it they didn't try selling me something bigger or smaller i found experience all good just the price was a bit confusing with the discount for first 3 months they said £70 a month and then went on to tell me about discount at half price so I thought was £35 a month and I wanted 2 months so when I agreed to it he said that's £70 I thought great then just before my first month was up I received another bill for another £70 witch I thought what's going on i have already paid for my first 2 months then I read my invoice and saw that £70was the discounted price per month so not happy with that but can't fault anything else so will probly leaving there after 3rd discounted month as I think twice the price per month is a very steep price to pay to store items but I had no choice in having to pay it as am getting evicted from my home so the company can sell it for max̌imun profit.as can't get full price with sitting tenant and trying to find a house is beyond a joke with price's they want for rent a weekend wonder there's so many people homeless and living on the streets as I think i will be sooner rather than later.

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for sharing your experience and for your kind words about our friendly and straightforward service. We’re glad we could help you find the right storage solution without any pressure.

We pride ourselves on simple, honest pricing so we apologise for any frustration caused. Your feedback is important to us.

We’re truly sorry to hear about the difficult situation you’re facing. Our goal is to provide a safe and reliable space for your belongings when you need it most. Thank you again for your honest feedback and for choosing us.

Rated 5 out of 5 stars

Simple easy set up

Simple easy set up. Easy access at all times

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for the 5 stars for our Barnsley self storage. We're pleased to hear you've found it an easy set up and easy to access at all times. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Was easy and flexible and nice clean…

Was easy and flexible and nice clean storage units and reasonable price too and if u get done before ya month is up refund straight to bank brilliant would defo use again thank you sarah

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your fantastic feedback! We’re glad to hear you found our Barnsley storage units easy to use, flexible, and clean, all at a reasonable price. Our team strives to make the process smooth, including hassle-free refunds when you finish early. We look forward to welcoming you back anytime you need storage. Thanks again for choosing us!

Rated 5 out of 5 stars

The staff are friendly & helpful

The staff are friendly & helpful
You have 24hr access which is good if your working

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for the great review for our Barnsley self storage - we're glad to hear the team have been able to help with your storage needs and you appreciate the free 24hr access. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Friendly staff well organised and clean…

Friendly staff well organised and clean well maintained facilities

February 26, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your kind review. We’re really pleased to hear you found the team friendly and the facilities clean, well organised, and well maintained. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

My experience was excellent.

My experience was excellent.
It’s the first time i have had to store my belongings.
Very good customer service and made this experience a good one for me.

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you so much for your kind words! We’re thrilled to hear your first storage experience went smoothly and that our team could make it a positive one. We really appreciate your feedback and look forward to helping you again whenever you need.

Rated 5 out of 5 stars

Very helpful Team

Very helpful, reliable and courteous staff.

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your review! We're pleased to hear the Barnsley team have been able to help with your storage needs and you have found them to be reliable and courteous! Thanks again for choosing Store First.

Rated 5 out of 5 stars

Good value

Good value, clean unit, easily accessible and plenty of trolleys etc to transport belongings. Staff are friendly and helpful.

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your feedback! We’re glad to hear you found the unit clean, accessible, and well-equipped, and that our Barnsley team was friendly and helpful. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Helpful staff and easy access

Helpful staff and easy access

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for the great review! We're pleased the team have been able to help with your storage needs and you have found the unit easily accessible. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Great staff

Great staff.
Clean site.
No issues with entey/exit.
Good value for money.

February 20, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for great review - we're glad you've had no issues throughout and found our Barnsley self storage to be good value for money!

Rated 5 out of 5 stars

Helpful staff

Ive been using Store first for many many years. The staff there are really helpful.

Thank you Store First Barnsley Team

From the Partnership Cleaning Solutions team

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you so much for your continued support! We’re delighted to hear our team in Barnsley has been helpful over the years. We really appreciate the kind words from the Partnership Cleaning Solutions team!

Rated 5 out of 5 stars

Empty room

I needed an empty room to store things in. I called Store First. They gave me an empty room to store things in. Bosh. Back of the net.

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for your great review! We're glad we could provide the perfect empty room for your storage needs. If you ever need more space, we’re here to help!

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. The whole process was simple, From start to finish. The units are clean heated and well lit

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for the great review! We're pleased to hear you've found the team to be extremely helpful and made your storage process simple from start to finish. Thanks again for choosing Store First - if you ever need storage again, we'd love to welcome you back!

Rated 5 out of 5 stars

Really helpful from first phone call

Really helpful from first phone call
Helped me decide what size storage unit i would need and reserved without deposit on day of moving I didn't need to be there they sorted everything out with my removal company who they also recommended would 100% recommend

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you so much for your kind words! We're thrilled to hear that our Barnsley team could help you choose the right storage unit and make the process smooth and hassle-free. Coordinating with your removal company is all part of making your move as easy as possible! Thanks again for choosing Store First.

Rated 5 out of 5 stars

First class service

First class service. Cannot fault the facility

February 19, 2026
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Reply from Store First Self Storage - Barnsley

Thank you for the 5 stars for our Barnsley storage - we're thrilled to hear you've received first class service during your time with us! Thanks again for choosing Store First.

Rated 5 out of 5 stars
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Reply from Store First Self Storage - Barnsley

Thanks so much for the 5 stars for our Barnsley self storage! We're so glad to hear you appreciate the great team and good value storage package. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Not saying

Everything sorted out efficiently

November 22, 2025
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Reply from Store First Self Storage - Barnsley

Thanks for the 5 stars for Barnsley - we're glad your storage got sorted efficiently!

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