Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... See more
Location
Switch locationStore First Ellesmere Port, Stanney Mill Road, CH2 4HX Ellesmere Port, England, GB
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See what reviewers are saying
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... See more
Company replied
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... See more
Company replied
We had a great experience storing our furniture from our house sale. Keiran and his other colleagues were amazingly helpful. Explained everything in detail and showed us around and explained all the f... See more
Company replied
Company details
About Store First Self Storage - Ellesmere Port
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
Store First Ellesmere Port, Stanney Mill Road, CH2 4HX, Ellesmere Port, England, United Kingdom
- 0151 341 7000
4.7
Excellent
46 reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Great value and very professional
Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly.
He explained everything thoroughly without being overbearing or trying to hard sell anything, which can be very off putting.
We are also very impressed with the company as a whole and the deals they offer, especially the offer of a van on moving day!
June 12, 2026
Excellent
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly recommend
June 9, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for taking the time to leave us a review for our Ellesmere Port storage! We're thrilled to hear you've had excellent service and found the facilities to be clean and efficient. It's great that the free pick up saved you multiple car trips - that's what they're there for! Thank you again for the recommendation - we very much appreciate you being a Store First customer!
Sean at Safestore Ellesmere Port branch…
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself.
Highly recommend as they put the customer first before profit which was much appreciated.
Steve Smith
June 5, 2026
Unprompted review
Reply from Store First Self Storage - Ellesmere Port
Thank you so much for taking the time to leave such a lovely review! We'll make sure Sean gets the recognition he deserves, going the extra mile to find a money-saving solution you hadn't even considered is exactly the kind of customer-first approach we're so proud of. It means a lot to hear that came through in your experience. We look forward to continuing to look after you, and please don't hesitate to get in touch if there's anything else we can help with! 😊
Reply from Store First Self Storage - Ellesmere Port
Thank you for the great review for our Ellesmere Port store! We're thrilled to hear the process was easy and efficient for you and our team have been able to help with your storage needs. Thanks again for choosing Store First!
The customer care has been very good…
The customer care has been very good all the staff are courteous and helpful and the opening offer is good value So far so good
May 9, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for the lovely review! We’re so pleased to hear you’ve had a positive experience with our Ellesmere Port team so far. It’s great to know the customer care, helpful staff and great value opening offer have all made a good impression. We really appreciate your feedback and look forward to continuing to provide a great service!
Helpful and informative
May 9, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for your review for our Ellesmere Port store! We’re really pleased to hear you found the team in Ellesmere Port helpful and informative. Providing friendly support and clear advice is something we always aim for. Thanks again for choosing us!
Reply from Store First Self Storage - Ellesmere Port
Thank you so much for your recommendation! We’re really glad we could help and that you had a positive experience. Your support means a lot to us!
Reply from Store First Self Storage - Ellesmere Port
Thanks for the great review for our Ellesmere Port store - we're glad the team have been very informative and everything was explained thoroughly. Thanks again for choosing Store First.
Excellent Customer Service
As always, friendly and polite service from your staff. Staff as so helpful - nothing is too much trouble for them.
April 9, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for the great review for our Ellesmere Port self storage - we're pleased to hear you've found the team friendly and polite. They take great pride in providing exceptional support! Thanks again for choosing us.
Reply from Store First Self Storage - Ellesmere Port
Thank you for the great review for our Ellesmere Port storage! We're thrilled to hear the team are always helpful - thank you for the recommendation!
Outstanding service and staff.
They were extremel9y helpful. Explained everything and accommodated my needs...we discussed safety as being deaf...l inform them when l come and when l leave the building...incase of fire etc. It was great having the van to take stuff from my house to the storage place. Staff were extremely helpful and wet through the forms to check everything. Tbank you.
March 16, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for sharing your experience at Ellesmere Port! We’re glad our team was extremely helpful, took the time to explain everything, and accommodated your needs with care and attention to safety. It’s wonderful the van made your move easier and that staff supported you throughout the process.
We had a great experience storing our…
We had a great experience storing our furniture from our house sale. Keiran and his other colleagues were amazingly helpful. Explained everything in detail and showed us around and explained all the facilities available. We thought 50% off for the first 12 weeks is so good and helpful at an already stressful and expensive time when moving house. We would definitely recommend using StoreFirst at Ellesmere Port for all your safe, storage needs. Very helpful and friendly staff.
April 2, 2026
Unprompted review
Reply from Store First Self Storage - Ellesmere Port
Thank you for sharing your positive experience at Store First Ellesmere Port! We’re glad Keiran and the team were so helpful, taking the time to explain everything clearly and show you around. The 50% off for the first 12 weeks is designed to ease the stress and cost of moving, and it’s wonderful to hear it made a difference for you. Your recommendation means a lot—thank you!
Reply from Store First Self Storage - Ellesmere Port
Thank you for your positive feedback! We’re glad to hear our Ellesmere Port team provided excellent service and handled any small issues with care. Thanks again for choosing Store First!
Reply from Store First Self Storage - Ellesmere Port
We appreciate your lovely feedback! It’s great to know our Ellesmere Port team made a positive impression with their friendliness and helpfulness.
Very helpful staff made everything easy
March 27, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for your lovely feedback! We’re glad our Ellesmere Port staff made everything easy and helpful for you. Thank you for being a valued Store First customer!
Very pleasant and helpful staff
Very pleasant and helpful staff, excellent pricing, easy access to units, so all good !
March 25, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for your fantastic feedback! We’re thrilled to hear our Ellesmere Port team was pleasant and helpful, and that you found our pricing excellent and access easy. It’s great to know everything was all good for you!
Account set up was quick and the…
Account set up was quick and the atmosphere felt relaxed and staff were friendly and helpful.
Storage areas were well maintained and secure.
March 13, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for your great feedback for our Ellesmere Port store! We’re pleased to hear your account setup was quick and that you enjoyed the relaxed atmosphere with friendly, helpful staff. It’s wonderful that you found our storage areas well maintained and secure. Thanks again for choosing Store First.
Reply from Store First Self Storage - Ellesmere Port
Thank you so much for the 5 stars for our Ellesmere Port store - we're thrilled to hear you think we're worth every star!
Reply from Store First Self Storage - Ellesmere Port
Thank you for your lovely review for our Ellesmere Port storage team! We're thrilled to know you've had a 5 star worthy experience. Thanks again for choosing Store First.
The staff where very helpful and…
The staff where very helpful and polite.
They explained everything. Very informative .
February 20, 2026
Reply from Store First Self Storage - Ellesmere Port
Thank you for your kind words! We’re glad our staff were helpful, polite, and took the time to explain everything clearly. Providing informative and supportive service is very important to us. Thank you for being a valued Store First customer!
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