Polite, and helpful staff. Easy booking in procedure, good price & very flexible. The units are clean and secured with a sturdy padlock for peace of mind. The security is excellent, screens monitor... See more
Company replied
Location
Switch locationStore First Wakefield, Freeway Park, WF10 5QH Wakefield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very quick response to my initial enquiry. I needed to get a unit organised quickly and acheived this the following morning. Neil was professional and friendly. A very simple fuss free process.
Company replied
Knowledgeable, helpful and friendly. Great customer service from first enquiry to moving day. Clean unit. Highly recommend the pick up service. Team are always happy to help.
Company replied
Clear communication between colleagues. On renting an additional unit everyone was aware of my requirements . Refreshing to see as dealing with most organisations seems to require telling each person... See more
Company replied
Company details
About Store First Self Storage - Wakefield
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
Store First Wakefield, Freeway Park, WF10 5QH, Wakefield, England, United Kingdom
- 01924 846 464
4.6
Excellent
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Store First Self Storage - Wakefield
Thanks for the 5 stars for our Wakefield storage - we're glad to hear the team have been able to help with your storage needs!
From my first enquiry all staff that…
From my first enquiry all staff that have been really helpful.
June 5, 2026
Reply from Store First Self Storage - Wakefield
Thank you for the great review for our Wakefield storage. We're glad the team have been able to help with your storage needs - thanks again for choosing us!
Very helpful friendly and gave me all…
Very helpful friendly and gave me all the information needed definitely recommend
May 12, 2026
Reply from Store First Self Storage - Wakefield
Thank you so much for the recommendation! We’re delighted to hear that our Wakefield team provided the friendly service and clear information you needed. Thanks again for choosing Store First!
Very quick response to my initial…
Very quick response to my initial enquiry. I needed to get a unit organised quickly and acheived this the following morning.
Neil was professional and friendly.
A very simple fuss free process.
May 7, 2026
Reply from Store First Self Storage - Wakefield
Response:
Thank you for your fantastic review and 5 stars for our Wakefield store! We’re so glad we could help you organise your unit quickly and efficiently—it’s what we aim for. Neil will be thrilled to hear he made the process smooth and stress-free for you. We truly appreciate your feedback, thanks again for choosing us!
Downsizing my unit to suit my needs
Changed unit to suit my needs all done very easily in the same day with very minimal fuss and helpful staff
April 24, 2026
Reply from Store First Self Storage - Wakefield
Thank you for sharing your experience! It’s great to hear that the team at Wakefield made the process of downsizing your unit so smooth and hassle-free. Your feedback about their helpfulness and efficiency really highlights their commitment to customer service. We appreciate you taking the time to leave a review!
Reply from Store First Self Storage - Wakefield
Thanks for the great review for our Wakefield storage. It's good to know you've received prompt service and have found us to be good value for money. Thanks again for choosing Store First!
Store First - Impressed with everything
Polite, and helpful staff. Easy booking in procedure, good price & very flexible.
The units are clean and secured with a sturdy padlock for peace of mind. The security is excellent, screens monitored by reception.
Should be marketed as Castleford, not Wakefield. The Freeway Park is 10 mins drive from Castleford town centre, so very convenient for me in LS25 East Leeds - Kippax, Allerton Bywater, Garforth. Plenty of parking.
April 20, 2026
Reply from Store First Self Storage - Wakefield
Thank you for the great review for our Wakefield store! We’re so pleased to hear you’ve been impressed with everything, from the helpful team and smooth booking process to the cleanliness and security of the site. It’s great to know the location and parking work well for you too.
Absolutely nothing too much trouble
Absolutely nothing too much trouble, showed us various units ,and different calculations ,all very professional, with friendly banter, excellent service Neil was very helpful and patient
April 5, 2026
Reply from Store First Self Storage - Wakefield
Thank you for your fantastic review! We’re delighted Neil and the Wakefield team provided professional, patient, and friendly service, helping you explore unit options and calculations with ease. Your kind words about the excellent service and warm banter truly brighten our day!
Simple and Safe Self Storage
Knowledgeable, helpful and friendly.
Great customer service from first enquiry to moving day.
Clean unit.
Highly recommend the pick up service.
Team are always happy to help.
February 19, 2026
Reply from Store First Self Storage - Wakefield
Thank you so much for your wonderful feedback! We’re thrilled to hear that from your first enquiry to moving day, our Wakefield team provided knowledgeable, helpful, and friendly service. Keeping your unit clean and offering a reliable pick-up service are priorities for us, and it’s great to know these efforts made a difference. Thanks again for choosing Store First.
Excellent customer service
Excellent customer service. Very helpful team at Normanton.
February 20, 2026
Reply from Store First Self Storage - Wakefield
Thank you for the 5 stars for our Wakefield self storage - we're thrilled the team have provided a 5 star excellent customer experience for you. Thanks again for choosing Store First.
Very helpful and friendly
Very helpful and friendly
Storage space fantastic not too pricey
September 29, 2025
Reply from Store First Self Storage - Wakefield
Thanks for your feedback for our Wakefield storage. We're glad the team has been very helpful and friendly and you've found the storage package affordable. Thanks again for choosing Store First.
Very efficient staff who explained…
Very efficient staff who explained things thoroughly.
October 1, 2025
Reply from Store First Self Storage - Wakefield
Thanks for the 5 stars for our Wakefield storage - we're happy you have found the team to be efficient and they've explained the process thoroughly for you. Thanks for choosing Store First.
Reply from Store First Self Storage - Wakefield
Thanks so much for the 5 stars for our Wakefield storage facility - glad the team have been able to help with your storage needs.
Clear communication between colleagues
Clear communication between colleagues. On renting an additional unit everyone was aware of my requirements . Refreshing to see as dealing with most organisations seems to require telling each person the same thing every time.
October 15, 2025
Reply from Store First Self Storage - Wakefield
Thank you for your feedback! We’re glad to hear that our team communicated effectively and made renting an additional unit straightforward. It’s great to know our approach made things easier for you.
2nd time using Store first
This is the second time using Store First Storage for me. They are very professional and the units are always spotless and really good value. I highly recommend them.
October 29, 2025
Reply from Store First Self Storage - Wakefield
We love a returning customer! Thank you for the 5 stars for our Wakefield storage. Glad to see you've found the team to be professional and spotless units at good value. Thank you for the recommendation - we greatly appreciate it.
Reply from Store First Self Storage - Wakefield
Thanks for the 5 stars for our Wakefield storage! We're glad to hear you've found the team to be fantastic and efficient. If you ever need storage again, we'd love to welcome you back.
Great service free pickup can’t fault…
Great service free pickup can’t fault the staff
November 1, 2025
Reply from Store First Self Storage - Wakefield
Thank you for the great review and 5 stars for our Wakefield storage - we're glad to hear the team have provided great service and you've taken advantage of our free pick ups!
EASY AND CONVENIENT TO USE
We used Store First prior to moving house. It was really easy to use. Helpful staff, unit clean and 24hr access. It definitely made moving day alot easier than moving everything in one go.
March 5, 2025
Reply from Store First Self Storage - Wakefield
Thank you for you great review and 5 stars for our Wakefield self storage! We're delighted to hear you've found the facilities clean and our team have been able to help with your storage needs. Thank you for choosing Store First. If you ever need storage again, we'd love to welcome you back!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.