Barnsley Store First

Barnsley Store First Reviews

A product’s star rating is calculated as the average of all its reviews.


Store First Self Storage logo

Sold by Store First Self Storage

storefirst.com

1.2K Reviews

4.9

The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.


Here’s what people highlighted

Customer service

4.8

31 ratings

Location

4.8

31 ratings

Quality

4.8

30 ratings

Staff

4.9

31 ratings

Value for money

4.5

31 ratings


All reviews


Rated 5 out of 5 stars

Its absolutely brilliant,from first walking into reception met by a great guy who showed us some units and we chose which size was best for us,signed the paperwork ,got our keys and started moving stuff in the same day fantastic customer service

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your fantastic review! We're so pleased to hear you had such a great experience at our Barnsley store. It's wonderful to know our team made you feel welcome from the moment you arrived, helped you find the right unit, and got everything sorted so you could move in the very same day. We really appreciate your kind words about our customer service and look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

I signed up for x2 units to facilitate a house move, 1 on the ground floor and 1 on the 3rd floor. The knowledge and helpfulness of the staff is great, 24 hour access is great, access to each unit is great. My only criticism is the time it is taking to repair on of the broken lifts.

Customer service: 5
Location: 5
Quality: 4
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for taking the time to share your feedback. We're delighted to hear our Barnsley team was knowledgeable and helpful, and that you've found the 24-hour access and ease of accessing your units so convenient during your house move.

We also appreciate you highlighting the issue with the lift.
We're sorry for the inconvenience this has caused and understand your frustration. Thank you for your patience and for choosing Store First—we truly value your feedback.

Rated 3 out of 5 stars

does the job

Customer service: 3
Location: 4
Quality: 4
Staff: 4
Value for money: 2
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for taking the time to leave us a review. We're pleased to hear our Barnsley facility met your storage needs and that you rated our facilities, location, quality and staff positively.

We also appreciate your feedback on value for money, as we're always looking for ways to improve. Thank y
ou for choosing Store First, and we hope to welcome you again in the future.

Rated 5 out of 5 stars

Best of the best it makes you feel safe when am there at night on my own nice and clean and warm

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you so much for your wonderful review! We're delighted to hear you feel safe and comfortable when visiting our Barnsley facility, even during the evening. Providing a clean, warm and secure environment for our customers is something we take great pride in, so it's fantastic to know we've delivered that for you. We really appreciate your kind words and look forward to continuing to provide you with the very best service.

Rated 5 out of 5 stars

I’ve had a great experience with Store First Self Storage in Barnsley. The facility is always clean, secure, and well maintained, which gave me complete peace of mind knowing my belongings were safe. The staff are friendly, professional, and always happy to help with any questions. The storage units are easy to access, and the whole process, from signing up to moving in, was simple and hassle-free. I would definitely recommend Store First Self Storage to anyone looking for reliable, affordable, and high-quality storage in Barnsley.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you so much for your fantastic review! We're delighted to hear you've had such a positive experience with Store First Barnsley. It's wonderful to know our clean, secure and well-maintained facility has given you complete peace of mind, and that our team has been friendly, professional and happy to help throughout your journey.

We're also pleased you found the whole process, from signing up to moving in, simple and hassle-free. Your recommendation means a great deal to us, and we're grateful you chose Store First for your storage needs.

Rated 5 out of 5 stars

I've been a customer for many years and have always had a great experience. The staff are friendly, professional, and always happy to help. The prices are very competitive, and the service is excellent. Highly recommended!

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your fantastic review and for being a loyal customer over the years! We're delighted to hear you've consistently had a great experience with us. It's wonderful to know our team has been friendly, professional and helpful whenever you've needed us, and that you've found our prices competitive and our service excellent.

We truly appreciate your recommendation and your continued trust in us. Thanks again for your support, and we look forward to helping you for many years to come! 😊

Rated 5 out of 5 stars

Great staff, highly recommended

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the 5 stars for our Barnsley storage, we're pleased to hear the team have been great! Thanks again for the recommendation.

Rated 5 out of 5 stars

Good, nice

Customer service: 4
Location: 3
Quality: 4
Staff: 4
Value for money: 3
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for taking the time to leave us a review for our Barnsley storage, we're glad you've had a good experience with the team. Thanks again for choosing us!

Rated 5 out of 5 stars

Great service & value for money

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your great review! We're delighted to hear that you found our Barnsley store to offer great service and excellent value for money. Providing a high-quality storage experience at a competitive price is something we work hard to achieve, so it's wonderful to receive your feedback.

Thank
you for choosing us, and we look forward to helping you again in the future.

Rated 1 out of 5 stars

Far too expensive for what it is i have 2 units here and its a case of i have no choice so

Customer service: 5
Location: 5
Quality: 3
Staff: 5
Value for money: 1
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your feedback. We're pleased to hear you've rated our customer service, facilities, location and team so highly. We're sorry to hear you feel the storage doesn't offer the value you were hoping for. We work hard to provide secure, modern facilities with flexible access and excellent customer support, but we understand that price is an important factor. We appreciate you choosing to store with us and thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

A fantastic facility for self storage with easy access at a very competitive price.

Customer service: 4
Location: 5
Quality: 5
Staff: 4
Value for money: 4
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your fantastic review. We're delighted to hear that you've had such a positive experience with our Barnsley facility. It's great to know that you found the storage easy to access and competitively priced, as we strive to provide a convenient and great-value solution for all our customers. Thank you for choosing Store First Barnsley. We appreciate your feedback!

Rated 5 out of 5 stars

Very helpful

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for the 5 stars for our Barnsley storage - we're glad the team have been able to help with your storage needs!

Rated 5 out of 5 stars

Sam was great showed me round and sorted me out with two units next to each other excellent service 👍

Customer service: 5
Location: 5
Quality: 4
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the lovely review for our Barnsley storage and store manager Sam, we're glad he was able to help with your storage needs and got you sorted. Excellent service is what we strive for! Thanks again for choosing Store First.

Rated 5 out of 5 stars

Excellent all round service.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Barnsley storage! We're thrilled to receive 5 stars all round. Thanks again for choosing us!

Rated 5 out of 5 stars

The storage units are always clean and 24hr access is useful. The staff are friendly and helpful.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Barnsley storage! We're pleased to hear the team has been helpful and you've found the facilities clean and access useful. Thanks again for choosing us!

Rated 4 out of 5 stars

A good location near me which is handy. The only downside is you don't get a text message when stock is there which means I have to go up once a week. This was the main decision upon finding this storage location.

Customer service: 4
Location: 5
Quality: 4
Staff: 4
Value for money: 3
Store First Self Storage logo

Reply from Store First Self Storage

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you rated our location with 5 stars, it’s great to know we’re conveniently situated for you. We also appreciate your kind words about our customer service, facilities, and quality!

Your feedback is invaluabl
e, and we’ll look into ways to improve this process to make your experience even better. Thanks again for choosing Store First

Rated 5 out of 5 stars

Good introductory offer with use of Van

Customer service: 4
Location: 3
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for your great feedback on our Store First Barnsley site!

We’re really pleased to hear you rated the facilities, quality, staff and value for money so highly, and that you made the most of our introductory offer with the free van use. It’s great to know the team delivered a strong experience
overall.

We appreciate your comments on location and customer service too, as this helps us keep improving. If there’s anything we can do to make your experience even better, just let us know.

Rated 5 out of 5 stars

Great service throughout , everything clear and explained . Great access 24 hr , no hidden extras . Friendly and polite staff

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for your fantastic feedback on our Store First Barnsley site! We’re really pleased to hear everything was clearly explained and that you found the whole process straightforward. It’s great to know the 24-hour access and transparent pricing made a difference too.

Rated 5 out of 5 stars

I received an excellent experience at the establishment

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for your great feedback on our Store First Barnsley site! We’re really pleased to hear you had an excellent experience with us. The team will be glad to know they made a positive impression.

Rated 5 out of 5 stars

Staff were so helpful. Really easy to lease a unit. Easy 24 hour secure access into the facility. Clean and well run. Would recommend them.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you so much for your wonderful review! We’re thrilled to hear that our staff provided helpful support and that you found the leasing process easy and the facility secure, clean, and well-run. Your recommendation is truly valued, and we’re grateful for your trust.