Great would recommend
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thanks for the 5 stars for our Glasgow storage and the recommendation!
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The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.
Here’s what people highlighted
Customer service
Location
Quality
Staff
Value for money
All reviews
All good but gets a wee bit pricey after 3 months.
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 4
Reply from Store First Self Storage
Thank you for your review. We're glad to hear your experience has been a positive one overall. Our introductory offer provides 50% off storage for the first 12 weeks, helping customers save while they get settled in. After this period, standard rates apply, but we're pleased you found the service worthwhile. Thanks again for your feedback and for choosing us.
Overall good experience
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thanks for the 5 stars all round - it's great to know you've had such a good overall experience at our Glasgow storage facility. Thanks again for choosing us!
Easy to use, clean & tidy, helpful staff
Customer service: 5
Location: 4
Quality: 5
Staff: 5
Value for money: 4
Reply from Store First Self Storage
Thank you for your lovely review. We're delighted to hear that you found our Glasgow facility easy to use, clean and tidy, and that our team was helpful throughout your experience. Providing a welcoming environment and excellent customer service is always our goal, so it's great to know we've met your expectations. Thank you for choosing Store First Glasgow.
Can’t fault this storage facility. Always clean, and the staff are always friendly and helpful. Would give 10 stars if I could.
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for the fantastic review for our Glasgow self storage. It's great to know you can't fault it and have found it clean and the team friendly and helpful. Thank you for the '10 stars' - it is very much appreciated!
Handy location, easy access, helpful staff. Lighting in storage unit could be improved.
Customer service: 5
Location: 5
Quality: 4
Staff: 5
Value for money: 4
Reply from Store First Self Storage
Thank you for taking the time to share your feedback with us! We're glad our Glasgow location, easy access, and helpful staff made your experience a good one.
Excellent All round, great staff!
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for taking the time to leave us 5 stars all round for our Glasgow storage! We're thrilled you think the team are great too - thanks again for choosing us!
Excellent!
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thanks so much for the great review for our Glasgow store! We really appreciate your feedback.
Excellent very friendly staff and happy to help
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you so much for your lovely feedback! We’re thrilled to hear that our staff were friendly and happy to help, it’s what we strive for! Thanks for choosing us!
Very handy for house move would recommend to anyone
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thanks for your great feedback on our Store First Glasgow site! We’re really pleased to hear the storage came in handy during your house move, that’s exactly what we’re here for. It’s great to know you’d recommend us too, that means a lot.
If you ever need storage again in the future, we’ll be more than happy to help 😊
Very clean and spacious storage area. Highly recommend
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for your kind feedback! We’re delighted to hear that you found the storage area clean and spacious. Your recommendation means a lot to us, and we’ll continue to strive for excellence.
No, I have previously written , the insurance is a too expensive for one month It should be based on customer's valuation and the right to provide my own insurance
Customer service: 5
Location: 5
Quality: 4
Staff: 5
Value for money: 2
Reply from Store First Self Storage
Thanks for taking the time to leave your feedback. We’re really pleased you were happy with the team, service and facilities.
On insurance, ours is included for all customers so there aren’t any hidden costs or optional add-ons later in the process like some other providers. We completely appreciate cost perception is subjective, especially for shorter stays, but we aim to keep things straightforward and fully covered for everyone from day one.
Quick and Easy to sort out storage. Staff very helpful and efficient.
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Reply from Store First Self Storage
Thank you for the great review - we're glad it's been quick and easy to sort your storage and the team have been helpful along the way!
The half price for 12 weeks is a very good deal
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for the great review for our Glasgow storage - we're pleased you've found the half price offer a good deal!
My first time using a storage facility. Staff helpful and made everything clear. First 3 months half price too! Excellent and highly recommended.
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for the great review - we're pleased your first time using storage has been a 5 star experience and the team have been helpful and clear. Thanks again for the recommendation!
Excellent service and a great location. Friendly and helpful staff 👍
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 4
Reply from Store First Self Storage
Thank you for the great review for our Glasgow storage - we're pleased you've had excellent service from the team and found the location to be great. Thank you for choosing Store First!
Easy process to secure storage unit. Fast and efficient service.
Customer service: 5
Location: 4
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for the great review for our Glasgow self storage. We're pleased the process has been easy to get your storage unit and you've had fast and efficient service from the team. Thanks again for choosing Store First.
We have used store first and always found the facility first class, tidy and easy to access. This time we had a 125 unit with double doors and internal light. Having the first 12 weeks half price makes it so useful and we are just round the corner. The staff are so friendly.
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for your continued trust in Store First Glasgow! We’re pleased to hear you consistently find the facility first class, tidy, and easy to access. It’s great that the 125 sq. ft unit with double doors and internal light met your needs perfectly. The 12-week half-price offer is designed to add value! Thanks again for choosing Store First.
Excellent great customer sevice
Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Reply from Store First Self Storage
Thank you for your kind words! We’re thrilled to hear you experienced excellent customer service at our Glasgow location. Thanks again for choosing Store First!
Staff extremely helpful
Customer service: 5
Location: 4
Quality: 5
Staff: 5
Value for money: 4
Reply from Store First Self Storage
Thanks so much for the great review for our Glasgow self storage! We're glad to hear the team have been extremely helpful during your stay. Thanks again for choosing Store First!