Manchester Store First

Manchester Store First Reviews

A product’s star rating is calculated as the average of all its reviews.


Store First Self Storage logo

Sold by Store First Self Storage

storefirst.com

1.2K Reviews

4.9

The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.


Here’s what people highlighted

Customer service

4.7

19 ratings

Location

4.7

19 ratings

Quality

4.6

19 ratings

Staff

5.0

19 ratings

Value for money

4.7

18 ratings


All reviews


Rated 5 out of 5 stars

Good and well maintained

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Manchester storage - we're so glad to hear you've found the facilities well maintained and the team have been able to help with your storage needs. Thanks again for choosing us!

Rated 5 out of 5 stars

The best place with the best staff!

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks so much for the great review for our Manchester storage! We're thrilled to hear you have found it to be the best place with the best staff and have had a 5 star experience. Thanks so much for choosing us!

Rated 5 out of 5 stars

Great Storage store with excellent facilities, prices are very competitive compared to other Storage stores, A special thanks to Connor for his very good help and for the free usage of the Store van.Thanks again Connor.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your fantastic review! We're delighted to hear you had such a positive experience at Store First Manchester. It's great to know you found our facilities excellent, our prices competitive, and that our complimentary van hire helped make your move even easier. A special thank you for recognising Connor's excellent service. Thank you for choosing Store First, and we look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Conor who dealt with us is very helpfull and polite and good at his job nothing to much trouble he goes the extra mile

Customer service: 5
Location: 5
Quality: 4
Staff: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your fantastic review! We're delighted to hear that Conor provided such helpful and polite service. It's wonderful to know he went the extra mile to make everything as easy as possible for you—nothing is ever too much trouble for our team.

Thank you for choosing Store First Manchester
, and we look forward to helping you again whenever you need us.

Rated 1 out of 5 stars

Staff in store great.. otherwise would give zero

Customer service: 1
Location: 3
Quality: 1
Staff: 5
Value for money: 1
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your product review. As explained previously your missing parcel would need to be retrieved from the third party courier who picked this up and took it away. We believe this was an honest mistake, however, we would need you to contact them directly to retrieve it back. Store First provide the best service but in certain circumstances where third parties are involved, we have limited ability to assit. The store staff are great on site and run an exceptional store which is why you are still a customer :)

Rated 5 out of 5 stars

Very good easy to use and set

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Manchester storage - we're pleased to hear you've found the storage easy to use! Thanks again for choosing us.

Rated 5 out of 5 stars

Such an easy transaction, staff are so helpful.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for the great feedback for our Manchester storage - we're thrilled the process has been easy and you've found the team to be helpful! Thanks again for choosing us.

Rated 5 out of 5 stars

The staff are friendly and helpful, the unit is a good size for the price, yes so overall I’m really happy with Store first. 👍

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your unit and our friendly, helpful staff. It’s what we aim for every day. Thanks for choosing Store First!

Rated 5 out of 5 stars

Easy access to get in & out of the building and staff very helpful

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your feedback! We’re so glad to hear that our staff were helpful and that accessing the building was easy for you. Your satisfaction is our priority!

Rated 5 out of 5 stars

Connor is very helpful and went above and beyond, cheers mate

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Manchester self storage - we're thrilled to hear Connor has gone above and beyond to help with your storage needs. Thanks again for choosing us!

Rated 5 out of 5 stars

The customer service at StoreFirst is second to none, special shoutouts to Lewis and Connor, who I have dealt with several times in a short space of time. Nothing is too much trouble for them. Everything at StoreFirst is topnotch and I can’t fault them or recommend them enough.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the fantastic review for our Manchester team and shoutouts for Lewis and Connor! We're thrilled to hear the service has been second to none and everything has been top-notch!

Rated 4 out of 5 stars

Excellent customer service,simple booking process good value for money

Customer service: 5
Location: 4
Quality: 4
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the great review for our Manchester self storage - we're pleased you've found the customer service to be excellent with a simple booking process and good value for money! Thank you for choosing Store First.

Rated 5 out of 5 stars

Brilliant unit value for money

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks for the great review for our Manchester storage - we're glad you've found it brilliant and good value for money!

Rated 5 out of 5 stars

Great experience!! Not pushy (like I experinced with another Storage place). Clear and open about facilities and contract. Welcome you on site to preview units. What they've said has been followed through. Free pick-up service and padlock is a bonus! Shout out to Connor who facilitated our pick-up service and move in. He was on time, reassuring, helped when needed, friendly and professional throughout the whole process. A credit to the company!

Customer service: 5
Location: 4
Quality: 4
Staff: 5
Value for money: 4
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your detailed and positive review! We’re thrilled you had a great experience with Manchester Store First, appreciating our clear, no-pressure approach and transparent communication. It’s wonderful to hear Connor provided friendly, professional support and made your move smooth with the pick-up service. Your kind words mean a lot, and we look forward to assisting you again!

Rated 5 out of 5 stars

Always 10/10

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thanks so much for the 5 stars across the board! We're thrilled to hear the team and facilities are always 10/10. Thanks again for being a valued Store First customer.

Rated 5 out of 5 stars

All is good and helpful from all staffs .

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your kind words! We’re delighted to hear that our Manchester team has been helpful and that you’re satisfied with our service. Thanks again for choosing Store First Manchester.

Rated 5 out of 5 stars

It’s a good storage facility nice friendly and helpfull staff

Customer service: 4
Location: 4
Quality: 5
Staff: 5
Value for money: 4
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your kind words! We’re delighted to hear you find our storage facility good and our team friendly and helpful. Providing excellent service is our priority, and your feedback means a lot to us. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Always a pleasure visiting and meeting the staff

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the 5 stars for our Manchester self storage! We're pleased to hear you find it a pleasure to visit - thanks again for choosing Store First.

Rated 5 out of 5 stars

Great location, staff and units

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
Store First Self Storage logo

Reply from Store First Self Storage

Thank you for the glowing review for our Manchester self storage! We're thrilled to hear you've had a 5 star experience. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Excellent. The storage space suits my requirements.

Store First Self Storage logo

Reply from Store First Self Storage

Thanks for your feedback! We’re glad the storage space meets your needs and suits your requirements.