St Helens Store First

St Helens Store First Reviews

Average star rating 5 out of 5 stars

4.9

(17 reviews)

A product’s star rating is calculated as the average of all its reviews.

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storefirst.com

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1.2K Reviews

4.9

The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.

Here’s what people highlighted

Customer service

4.9

14 ratings

Location

4.9

14 ratings

Quality

4.9

14 ratings

Staff

5.0

14 ratings

Value for money

4.6

13 ratings

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All reviews

Rated 5 out of 5 stars

Great product, the added extras included as part of the deal was an amazing sweetener and the staff are so friendly too… Glad we chose this place over others in the area and 100% recommend it.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you so much for your fantastic review! We're delighted to hear you're enjoying your experience at Store First St Helens. It's great to know you found our all-inclusive storage package and added extras to be such great value, and we're especially pleased that our friendly team helped make your experience even better.

We're thrilled you chose us over other storage providers in the area, and your recommendation means the world to us. Thank you for choosing Store First!

Rated 5 out of 5 stars

Brilliant staff, top notch service

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for the brilliant feedback. We're really pleased the team delivered top notch service for you!

Rated 5 out of 5 stars

An excellent solution when moving house to ease pressure on the day Service on booking was quick and efficient and offered unit space to meet our needs

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for the great feedback. We're really pleased we could help take some of the pressure off on moving day, and that the booking process was quick and efficient with a unit that suited your needs. Wishing you all the best in your new home, and thanks for choosing our St Helens store!

Rated 5 out of 5 stars

Easy to book, easy to use; (24/7 access, large lifts and plenty of trolleys). Also offered a pickup service included in the rental price! Unbeatable. Facility is clean and staff appear to be pleasant. It was a steal ❤️

Customer service: 4
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for your amazing review! We're thrilled to hear that you found the whole experience easy from booking through to using your storage unit. It's great to know that features like our 24/7 access, spacious lifts, plentiful trolleys, and included pickup service helped make things even more convenient for you.

We're also delighted that you found the facility clean and our team welcoming. Comments like "unbeatable" and "it was a steal" really mean a lot to us!

Thank you for choosing our St Helens store and for taking the time to share your experience. ❤️

Rated 5 out of 5 stars

BETTERBASKETS

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thanks for the 5 stars all round for our St. Helens storage!

Rated 5 out of 5 stars

Very easy to book a unit Very organised and welcoming Very clean units and place Staff very helpful

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for the great review for our St. Helens storage! We're thrilled you've found it very easy to book a unit and that the team have been welcoming and organised. We pride ourselves on clean facilities so we're glad this has been noticed. We appreciate your feedback and thank you for choosing us!

Rated 5 out of 5 stars

Place is great staff were excellent to deal with

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for the great review for our St. Helens storage - it's great to know you've found the team excellent to deal with and our facilities are 5 star worthy! Thanks again for choosing us!

Rated 5 out of 5 stars

Happy with every thing

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 3
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Reply from Store First Self Storage

Thank you for the great review for our St. Helens storage! We're thrilled to hear you're happy with everything - thanks again for choosing Store First.

Rated 5 out of 5 stars

Good location, 24p/7 access, clean and staff are always helpful and accommodating.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for your positive review! We’re glad you appreciate our convenient location, 24/7 access, and clean facilities. It’s great to hear our team is always helpful and accommodating.

Rated 5 out of 5 stars

Very good place i am u can go any time etc staff are friendly plus easy too get too rhe units it well lit up and well secure

Customer service: 5
Location: 4
Quality: 4
Staff: 5
Value for money: 3
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Reply from Store First Self Storage

Thank you for your review! We’re really pleased to hear you’ve found the site easy to access and that the security and lighting give you peace of mind. It’s also great to know the team have made a positive impression with their friendly service. We appreciate you choosing Store First St Helens.

Rated 5 out of 5 stars

Great service with full straitforward explanation of the facilities available. Good value for money with offer on for the first 12 weeks. Staff helpful and polite with good communication. There's always someone in the reception area to ask for advice or help.

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thank you for your wonderful feedback! We’re delighted to hear that our service, clear explanations, and helpful staff have made your experience positive. It’s great to know you’ve found good value with our special offer and that our reception team is always available to assist. Thanks again for choosing Store First St. Helens!

Rated 5 out of 5 stars

We have a small business which we have a unit for stock my business partner and myself both have units too. Great for many uses

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 4
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Reply from Store First Self Storage

Thank you for sharing your experience! We’re delighted to hear that our units are supporting your small business and those of your business partner. Our flexible spaces are designed to accommodate a wide range of uses, making them ideal for growing businesses like yours. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Happy with the 12 weeks 50 % off

Customer service: 5
Location: 5
Quality: 5
Staff: 5
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Reply from Store First Self Storage

Thank you for the 5 stars - we're glad you've been happy with our 12 weeks half price offer for our St. Helens storage!

Rated 5 out of 5 stars

A great facility

Customer service: 5
Location: 5
Quality: 5
Staff: 5
Value for money: 5
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Reply from Store First Self Storage

Thanks for the 5 stars for our St. Helens self storage!

Rated 4 out of 5 stars

Easy 24 hour access, convenient with competitive pricing and storage terms.

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Reply from Store First Self Storage

Thanks for your feedback! We’re glad to hear you find the 24-hour access convenient and the pricing and storage terms competitive. We really appreciate you choosing Store First!

Rated 5 out of 5 stars

Excellent service and staff

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Reply from Store First Self Storage

Thanks for the 5 stars and great review for our team at St. Helens - very much appreciated!

Rated 5 out of 5 stars

very helpful and experienced in all aspects of what we needed. would use again in a heartbeat

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Reply from Store First Self Storage

Thank you for the 5 stars for our St. Helens storage centre! We're very happy to hear you've found the team helpful and experienced. We'd love to welcome you back if you ever need storage again.