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Rated 1 out of 5 stars

Dishonest company that promotes listings takes a commission then claims the item they promote violates their terms. No such term is stated. "At our discretion" isn't a term anyone can adhere to. Threa... See more

Rated 1 out of 5 stars

I hope their entire business crashes and burns I had a truly awful experience and paying through PayPal Credit card to dispute the payment is useless I ordered a beautiful coat but 3 months late... See more

Company replied

Rated 1 out of 5 stars

Jessicarsgoods20019 Store tried to rob me FRAUD unfortunate Storenvy Jessicarsgoods20019 tried to rob me $3000 plus hidden fees with a fake Samsung QLED 8K TV ad and never responded emails and nobo... See more

Rated 1 out of 5 stars

MY ORDER ID ##3348ET MY ORDER ID ##3348ET contact infonine1nine²⁴¹###### five six6twoMy boyfriend purchased earrings from sweetcreatures for my birthday. Weeks went by without any shipping confi... See more

Company details

  1. Online Marketplace
  2. Internet Shop

Written by the company

Storenvy is home to emerging brands and inspired goods. It's a place where you can launch a custom store in minutes, and a place where you'll discover amazing, one-of-a-kind things you can't find anywhere else.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A+ Service

Some of the artist I follow sell some beautiful merch from my favorite series.
The quality on their work is amazing and the shipping is really fast, also the packages came perfectly.

April 29, 2020
Unprompted review
Rated 1 out of 5 stars

You won't get your product or a refund

Yikes! I should've read the reviews for this before I bought but I really liked the product and took the risk. Don't. The item was "awaiting shipment" for over a month. I could no longer even access the listing (it just redirected back to the main site). I sent a message to the seller about a refund and never got a reply. Since Storenvy caters to individual sellers they don't have their own refund policy but rely on the sellers to set the policy so you can and will get scammed. The seller was specifically littleluxefashion in case that's helpful to anyone.

April 20, 2020
Unprompted review
Rated 1 out of 5 stars

Worst way to shop- NEVER AGAIN!

This site and every single one of my experiences on it have been horrible! The customer service is completely awful, and out of my three attempts to use this site, never have I ever received a product! First time the seller completely ghosted me, and I had to get a refund through PayPal claims, and the other two times the seller never actually reached out to tell me that the item I wanted was out of stock, until I took the first step to message them. Despite that, the ‘out of stock’ items are still up in their store! A completely useless and unprofessional site, never using again!! 😡

April 2, 2020
Unprompted review
Rated 1 out of 5 stars

Paid 15$ for a game, got an obviously pirated copy.

I paid 15$ to get a cheap cd key for Nioh, a video game. The product i received was just a pirated copy of the game sent with a link leading to megaupload with a "serial number" (just a password to extract the files). There was nothing in the description, or title leading me to believe i wasn't getting a key for steam, or origin. Do not buy from this site. It's a big scam.

March 1, 2020
Unprompted review
Rated 1 out of 5 stars

No merchandise, no response, no refund!

On 01/25/2020 I ordered a Tulle Black Maxi Skirt & Stripe Shirt the email on my order went as follows:

Hey , thanks for placing an order!

Order Details
Order placed on 01/25/20 at 10:15pm CST · View your receipt online

Order 1 of 1

Sold & Shipped by Fashion Struck

If you have questions about any part of your order, please contact this store directly at girliexxxxxxxxxxxx or on their FAQ & Contact Page.

Order #fashionstruck-20093854: 1 item Standard Shipping

Fullscreen 20capture 209122017 2012409 20pm.bmp medium
Tulle Black Maxi Skirt & Stripe Shirt
M
SKU: eby2625099142583178)
x1
$39.99

Subtotal
Shipping
Handling Fee
Tax
Total
Payment Methodxxxxx

$39.99
$5.00
$2.99
$2.34
$50.32
visa
Shipping To
United States

Purchase Total
Subtotal
Tax
Shipping
Total
$39.99
$2.34
$5.00
$50.32

I was charged, never received the merchandise, no response and no refund. Can't even log back into Storenvy. It's unjust and consumers need to no not to buy from their sellers. Now I'm out these funds and Storenvy is not responsible for the theft? Outrageous!!!

February 16, 2020
Unprompted review
Rated 1 out of 5 stars

I would rate this site even less than…

I would rate this site even less than one star if I could. I ordered a dvd from them..... it was supposed to be for Christmas but it came in February almost 3 months. The dvd was a blank disc... They had ripped the movie from a website onto the disc and the words didn’t even match up with the actors mouths... The cover of the dvd was clearly printed off in low quality. This website is not good. DO NOT, I REPEAT.... DO NOT ORDER FROM THEM, it will be a waste of you’re time and money. Can I say that what they did to obtain this dvd was ILLEGAL?!! Storenvy is absolute garbage.

February 12, 2020
Unprompted review
Rated 1 out of 5 stars

STAY AWAY STAY AWAY STAY AWAY!

DO NOT BUY FROM THEM. They charged me $30 and then immediately emailed me that they do not carry the product I bought. This seemed especially sketchy to me since there were 4 left in stock on the website. They offered to let me pick another product to replace it, and I said I would just like my money back. They went silent after that. Had to file a dispute with my bank and am now anxious, cynical of buying online, and out $30. Trust me, STAY AWAY STAY AWAY STAY AWAY!

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! The web page says the store is in California but it is actually in China. The wedding dress I ordered was COMPLETELY different from the one they sent me and when I wanted to return it, a chinese lady was replying to my emails and stopped doing it when I insisted on the return. I also tried calling the number they have on the web page and it was not in service. I am still emailing the lady and they have not replied since a month ago, wasted my money. DO NOT RECOMMEND THIS STORE!

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered two pairs of shoes from…

I ordered two pairs of shoes from Storenvy. The online store through their portal was Eoooh!! store. First the shipping times were confusing and beware if you are ordering to receive it by a particular date. My shoes arrived a month after ordering. The shoes in the picture were dark grey and the shoes that arrived were black and white with the grey fur. It took 2 weeks for them to respond to my inquiry for return. And then another 3 weeks to actually talk about a refund. They offered some, then half of the money back. After another week of back and forth they said they would refund my $178 purchase but I would have to send the shoes back to China. ON MY DIME. The cost is more than I paid for the shoes. BEWARE and just shop elsewhere.

January 23, 2020
Unprompted review
Rated 1 out of 5 stars

Top-1-Street part of Storenvy

I ordered a wool jacket from Top-1-Street, a business on the Storenvy site. The Jacket came directly from China, complete with Chinese tags and labels, when the site said items would ship from California. The jacket was nothing like the description, the color was North Korean Army green when it was to be an Emerald Forest green, style was different as well, absolutely no shape or style. I have contacted the business three times and have received no response. I have filed a complaint with the Better Business Bureau.

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered to sweaters for Christmas on…

I ordered two sweaters for Christmas on 12/7/19 was informed today after my 3rd email as to where my order was. If I don't receive my order by 2/24/20 to request a refund. This is absurd!!! This was a Christmas gift and I was informed when my order was placed that I would receive it within 7-10 business days. Obviously this company is mistaken and LIE!!! Don't order from this distributor they aren't equipped to fulfill a 2 sweater order.

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a coat from dfensembles…

I ordered a coat from dfensembles online store on the 10th of December. I have been checking the order status ever since and it hasn't changed up until today 23rd December. I have emailed them 3 times and have had no response. Suggest you avoid doing business with this store, my girlfriend won't be getting a coat for Christmas!! Grrrrr

December 23, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a product from INDIGO DREAMER…

I ordered a product from INDIGO DREAMER through SE. NO RESPONSE, NO ITEM, NO EMAIL, NO RESOLUTION OF COMPLAINT. Filed a complaint with BBB and on the very next day I get an email saying the product was shipped and I would get a refund. NEVER EVER HAPPENED. DO NOT EVER ORDER ANYTHING FROM THIS HORRIBLE SHAM OF A SITE, EVER.

December 20, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible quality, false advertising!

I bought a dress that looked really nice with a decent material so I purchased it and waited for 4 weeks and today I finally received it. I was excited to open it and try it on. As soon as I opened it, I was so disappointed, angry and mad at myself that why I trusted this website!
DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. WHAT YOU SEE IN THE PICTURES IS COMPLETELY FALSE!!

December 17, 2019
Unprompted review
Rated 2 out of 5 stars

Was reading the comment complaints of…

Was reading the comment complaints of Storenvy and I want to know why people are taking their complaints out on Storenvy? Because Storenvy is just the platform for businesses to have there online store and if people are having bad experiences then people should be contacting the individual store you bought a product from. This in no way makes Storenvy a scam. I think it's bad to be giving money to anyone and not get what you paid for. If they promised an email confirmation then they need to deliver what was promised. As a store owner myself, I believe in customer service and giving a customer what they paid for. I see this all the time people wanting to take their complaints out on the platform instead of the business they bought the product from and not reading the individual store's fine print and policies.

December 12, 2019
Unprompted review

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