While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life-changing

When I picked up the book, I didn’t think it would stick. Storytelling has never been my thing, it’s always felt like this distant, almost mystical skill that other people have. You know, the ones who can captivate a room with some riveting tale about their trip to the grocery store. Meanwhile, I’ve always been a straight-to-the-point kind of person. No frills. Just facts.

But Miller’s book cracked open this idea that storytelling is a framework. A process. The seven steps he lays out, things like defining a hero, identifying their problem, being their guide, make it feel less like magic and more like something anyone can learn. It’s like he’s saying, "Look, stories aren’t about you. They’re about making someone else feel like they matter." That hit me hard because, if I’m being honest, that’s not how I usually communicate. I’ve always just assumed people would understand where I’m coming from if I explain things clearly enough. Spoiler: they don’t.

The weirdest thing was how much this clicked with parenting. My kids don’t respond to commands. “Do your homework” is a dead end. But when I started framing things differently, like, making them the center of a little “story” with their own choices and consequences, it suddenly felt like we were on the same team. They’re the heroes, I’m just the guide. I don’t always get it right, and sometimes I slip back into my old habits of barking orders or oversimplifying things. But when I manage to stick to the plan, it works. It really works.

The truth is, storytelling still feels unnatural to me. I’m not sure it ever won’t. But the book made me realize that stories are about clarity and connection. It’s not perfect, and neither am I, but it’s a start. And honestly, it’s been enough to change the way I talk to my kids, which is more than I expected from a book about marketing.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Donald Miller has been one of the most…

Donald Miller has been one of the most influential marketing mentors in my 20-year career in online digital conversion. I ensure that team members I work with read his book(s) every year. We also allow for Audible. I strongly recommend you slow down and create your Storybrand script before a product launch. And, even if you already have a brand, I suggest going through the material yearly to stay aligned with your message.

March 27, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look