Storytel Sweden AB Reviews 

13
TrustScore 2 out of 5

1.9

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Company details

  1. Multimedia and Electronic Book Publisher

Information provided by various external sources

Sveriges största ljudbokstjänst med hundratusentals ljudböcker och e-böcker. Obegränsad lyssning för hela familjen. Lyssna eller läs offline. Ingen bindningstid.


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(13)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading marketing

Misleading marketing, and rude customer support.

They offer packages without clearly saying the hidden charges. I spoke to customer support multiple times, at first they promised to find a solution, and told me if I deleted my account and created it from the browser it would work as promised.

I did that but then again the promised offer was not working. And so their endless excuses began. Never took responsibility for their mistake.

Yet another disappointed customer.

Customer protection needs to do something. Misleading marketing is unlawful.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

As many have said this is a scam…

As many have said this is a scam company promise alot delivers very little . If you try to reach any kind of support you will spend a work day and discover there is none. Guess is now owned by criminals milking money out of the customers

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Storytel (aka mofibo) is unreliable/untrustworthy

Storytel (aka mofibo) used to be good but is now unreliable and untrustworthy, since it has recently begun to aggressively delete boks and authors that users listen to without any warning to its customers. Again and again I experience that books I am listening to one day has been deleted the next day when I try to resume listening. Storytel even deletes many of the authors I follow, so their "watch" feature is useless as well.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Silent deduct money

Without explicit consent (which is required) they deduct money from your account. This is without any notification. They are also unwilling to provide a refund.

Be very careful in use their service, best to stay away

November 12, 2021
Unprompted review
Rated 1 out of 5 stars

Estafadores / Scammers

Son unos estafadores, me han cobrado y nunca pude usar la app.
Me cobraron la cuota y nunca tuve acceso porque introduciendo mis claves dice que no existo, pero para cobrarme si existo.
Intento darme de baja, y como dicen que "no existo" no puedo darme de baja. UN DESPROPÓSITO, quiero que me devolváis mi dinero y que me deis de baja!

They are scammers, they charged me and I could never use the app.
They charged me the fee and I never had access because entering my passwords says that I don't exist, but to charge me if I exist.
I try to unsubscribe, and as they say "I don't exist" I can't unsubscribe. NONSENSE I want you to give me my money back and and unsubscribe me!

January 22, 2020
Unprompted review
Show reviews in all languages. (13 reviews)

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