The Stow Brothers - Highams Park Reviews 

24
TrustScore 4.5 out of 5

4.5

1 Bank Buildings, E4 9LE London, GB


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Rated 5 out of 5 stars

Had two viewings booked with Jessica (Chingford/Highams Park) area. The estate agent, provided us with excellent experience, she answered all the property specific questions, demonstrating high level... See more

Rated 5 out of 5 stars

Best property agents certainly in the East London area re properties on offer and approach to sale/buy. StowBrothers aim to make this tedious process as smooth a ride as possible which worked well and... See more

Rated 5 out of 5 stars

The customer services at Stow brothers is excellent. They really take care of you and your concerns. They are supportive and kind plus professional.

Rated 5 out of 5 stars

The entire team were really helpful, supportive and responsive during the sale of the property. Mia (Highams Park) Sales Progressor was excellent. She kept me up to date, followed up with solicitors a... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

“We keep things authentic. We act on our promises and make sure our clients are kept informed every step of the way.” We’ve grown up around East London, as a business and as people. This is a place packed with colour and character, constantly evolving and always full of surprises (good ones, that is). We keep our ears to the ground, so we are tuned in to property trends and know exactly what’s happening in our neighbourhoods.


Contact info

  • 1 Bank Buildings, E4 9LE, London, United Kingdom

  • 02033696444

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

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4.5

All reviews

(24)

215 reviews in the last 12 months

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Rated 5 out of 5 stars

Showround with Jessie

We had an amazing agent Jessie show us around the home. Very knowledgeable and was so lovely. Ii was an open house and Jessie explained how they work and what the procedure would be for any offers.
Made it t all very clear and easy for us.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Had two viewings booked with Jessica…

Had two viewings booked with Jessica (Chingford/Highams Park) area. The estate agent, provided us with excellent experience, she answered all the property specific questions, demonstrating high level of knowledge and information learnt before hand. One of the property was not suitable for our needs, Jessica still was very keen to serve us and suggest other options. Many thanks Jessica.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Mia from Highams Park office has been…

Mia from Highams Park office has been incredible!!
Mia was amazing to work with during my house move. She was incredibly responsive and always made time to answer my questions, no matter how small.
She was also so reassuring throughout the whole process, which made a big difference during what can be a stressful time. She went above and beyond by keeping me updated, checking in regularly, and making sure everything stayed on track. I genuinely felt like she got it over the line for us.
I’m really grateful for her support and wouldn’t hesitate to recommend her she deserves a gold medal!!!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

E4 Stow Brothers

We had an excellent experience selling our home with E4 Stow Brothers. From the very first valuation through to completion, the whole process was handled professionally, efficiently, and with great attention to detail.

We had Mia to guide us through the process and her communication was outstanding throughout — we were always kept informed, and any questions were answered quickly and clearly.

What really stood out was how proactive she was in managing the chain and keeping everything on track. Selling a house can be stressful, but Mia made the whole experience feel smooth and well-managed from start to finish.

I genuinely felt Mia had our best interests at heart and went above and beyond to get the sale over the line. I wouldn’t hesitate to recommend Mia and her colleagues at Stow Brothers to anyone looking to sell their home.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience.

Very pleased to have used The Stow Brothers, Freddie was very proactive in chasing up various parties and always quickly responded to me when I had questions. They also had an actual marketing strategy to market my flat and very quickly got a buyer. Would definitely use Stow again in the future.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Be Careful

There were so may issues with this agent it took months to sort out and although we were compensated by them it was not worth the time, cost and stress it took to resolve. Any issue the tenant told them needed resolving we approved within 24 hours but then had to chase and chase to get it done !! Leases went out incorrectly, notices to the tenants were not served (even when I reminded them) - the tenants deposit - which we were allowed back in full after arbitration did not cover the cost of the repairs while they were in the property. This is despite having paid for full management. The property condition reports they sent were wrong. None of the real condition of the property was sent to us - photos seeming not to capture it..... If I sent you their response to this you would laugh (apparently all the issues happened during the weekend between the tenants leaving and the photos .... seriously ) and this resulted in us losing the sale of the property incurring a further 1,200 of legal costs - Then there was the time they suggested that as our lights went over the pool table we could reduce the rent or take down the ceiling .....until I suggested trunking up the wall and along the ceiling - problem solved ....... this is the level we are talking about. Or how about putting our house on the internet for Rent months after they no longer had the property and at a rate LESS than they got for it years earlier !! we had to tell them to take it down ! I could go on ...... And then at the end - after all the issues cost and time they "nickeled and dimed" us and we cut our losses and settled. But OMG we are a professional competent genuine family who happen to have contracts abroad - we are not landlords by profession - this is our home.... But Stows took an absolute chunk out of us. We have never paid so much money to do the work ourselves. I am now aware that I am not the only one to have issues - but one thing Stows do do well is Marketing and people with not great experiences tell me they feel they wont be believed. Trust me ! read the above and tell me you could make this up !! I am not a big reviewer on TrustPilot - but I have also left this on Google where I written over 50 reviews and it is very rare for me to be this negative without due cause

May 16, 2025
Unprompted review
The Stow Brothers  - Highams Park logo

Reply from The Stow Brothers - Highams Park

We are truly sorry to hear that you experienced issues during your time with The Stow Brothers, Julie. This clearly fell short of the high standards we aim to provide, and we understand that, even with compensation, it does not undo the inconvenience you faced.

Thank you for taking the time to share your feedback. We genuinely value it and are committed to learning from your experience so we can improve our service and provide a smoother, more supportive experience for all our clients in the future.

Rated 5 out of 5 stars

First Class Estate Agents

From the first point of contact to the completion of our sale the service was outstanding. The gentleman who came to value our property was polite & respectful of our home, as was the photographer who took the photos.
I feel a special shout out must go to a young lady called Jessica I feel she went over and above, she kept us well informed about the sale, called us weekly to update us and more frequently as we neared completion, offered a listening ear when things were not going so well with our purchase & generally made us feel that nothing was too much bother, she is defintely as asset to the company.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Mia did a great job of nudging my sale…

Mia did a great job of nudging my sale through - easily navigating her way round the issue that the purchasers were based overseas.

I always find the team at Stow Brothers relaxed and straightforward. They’re honest about pricing -

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The entire team were really helpful, supportive and responsive during the sale of the property. Mia (Highams Park) Sales Progressor was excellent. She kept me up to date, followed up with solicitors and other agents and took all the stress out of the entire process. Great service and would definitely recommend to others wishing to sell their home.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I decided to go with the Stow Brothers in Highams Park because Jon seemed more like someone I could relate to & get on with than the other suited, (and some quite pushy), estate agents who had come round. The photos & brochure were both of a very high quality, almost made me want to stay in my house! All team members were friendly, helpful & professional. All went well, no complaints at all.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to Stow Brothers - Highams Park

I’m extremely grateful to the Highams Park branch of Stow Brothers for their help in the sale of my property during what has been an unpredictable period for the housing market. A big thank you to the whole team for their patience and guidance.

The agency manager, Jon, offered his support throughout the ups and downs of the process, showing genuine warmth and empathy, and demonstrating strong negotiating skills when it came down to offers and the end of sale process.

I also want to give a special mention to Jessica, the agent who found and secured our buyers. Jessica has great interpersonal skills, and I witnessed firsthand the attentive, highly professional, and customer-centric way in which she handles viewings, taking time to build rapport with prospective buyers through her friendly, chatty manner.

If you’re looking to sell a property in the Highams Park / Chingford area, I couldn’t recommend these guys highly enough.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Great listings and smooth buying process.

The property listings are clear, easy to navigate and has plenty of information for the prospective buyers and everyone at Highams Park office has been very helpful.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Bought and sold via Stow Brothers

We both sold our house and bought our new house from Stow Brothers so can comment on both sides.
I can vouch that the team at Highams Park were respectful, knowledgeable, approachable, polite, professional, and diligent through the process of valuing, advertising, showing, and selling our house. They were exactly the same with supporting us in the purchase of our new home, from the initial viewing to completion.
Thanks especially to Jon and Freddie.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

The staff were all very friendly and…

The staff were all very friendly and helpful and always had time for me even when I turned up in the office. They also kept me more informed than my solicitor so I knew what was happening. Would highly recommend them.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for your hard work

I would like to extend our appreciation to the team at Stow Brothers in Higham's Park. They were very helpful at helping us get our purchase over the line.

Communication was always prompt and complete - Mia (Frances), who helped us every step of the way, deserves a special shout-out in particular. She was excellent and were it not for her keeping our seller at arm's length everything may well have fallen through, so we are very grateful for her efforts and recommend her and the wider business for all your re-homing needs!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Big thankyou to the team at Stow…

Big thankyou to the team at Stow Brothers Highams Park. Jessica, Freddie, Lewis, to name a few made the experience seamless for us. Communication was always really clear and they were always there to listen to any concerns we may of had. Super happy with our experience and would definitely recommend!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable, professional

We had a great experience with the Stow Brothers during the purchasing process.
Incredibly friendly & knowledgeable about the local area, we were delighted with the service offered by Jessica & couldn't have asked for a better Estate Agent representative. Will covered for Jessica when she was on annual leave and the updates were still as helpful as ever.
Very personable and the process was made simpler with the Stow Brothers.
It's likely if you're looking in the East London area, you'll know / see Stow Brother signs dotted around, and for good reason, I'd certainly recommend using them if you're looking to buy / sell in the area.

September 15, 2025
Unprompted review

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