The Stow Brothers - Walthamstow Reviews 

133
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TrustScore 4.5 out of 5

4.7

236 Hoe Street, E17 3AY London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Stow Brothers Walthamstow managed our recent sale and were an absolute pleasure to deal with. Throughout the valuation stage, viewings and the conveyancing process, especially as it involved a fe... See more

Rated 5 out of 5 stars

Ashleigh Marques was a great property manager. Always very professional and sorted any issues we had immediately and thoroughly with no stress. Renting can be a nightmare so it’s good to have someone... See more

Rated 5 out of 5 stars

Letting our property through Stow Brothers was very easy. They managed to get a tenant in within 24 hours. They were very efficient and made sure we knew what was required at all times. In par... See more

Rated 5 out of 5 stars

We've had a great experience with Stow Brothers. The team were friendly, professional and always quick to respond to any questions. Ellie was great and really helpful to have a named account manager.... See more


Company details

  1. Real Estate Agents
  2. also in
  3. Real Estate Agency

Written by the company

“We keep things authentic. We act on our promises and make sure our clients are kept informed every step of the way.” We’ve grown up around East London, as a business and as people. This is a place packed with colour and character, constantly evolving and always full of surprises (good ones, that is). We keep our ears to the ground, so we are tuned in to property trends and know exactly what’s happening in our neighbourhoods.


Contact info

  • 236 Hoe Street, E17 3AY, London, United Kingdom

  • 02033979797

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(133)

269 reviews in the last 12 months

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Rated 5 out of 5 stars

Strong recommendation for Stow Brothers…

I couldn’t recommend Stow Brothers enough. Estate agents often get a bad rep, but our experience with them was great - they were professional, efficient and thoughtful throughout and despite a lengthy and complex sale and chain. We felt like we had the best possible team supporting us - particularly William and Claudia, however everyone in the office was helpful, and unlike other agents the phone was always answered and calls/emails were always responded to. Wouldn’t hesitate to recommend them to friends etc.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Had a very mixed time selling

Had a very mixed time selling Senior guy met at property who gave in incorrect advice on price.. Wasted a month of time, but never heard from again.. Then was handed over to a "senior sales progressor" who was just so annoying and always had to have to last word, which was usually a put down... at one point overran the negotiations and missed out both parties solicitors... Really over stepped the mark as they are unqualified and presumably just likes the power trip... Forgetting that I as the seller pay their wages..!!!
Will not be using again.... And now after sale not one word from them just out of office replies....where are the good estate agents.!!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

We have had our property managed by…

We have had our property managed by Stow Brothers since 2022 and we are very happy with their services. Anita is our property manager and she is very thorough and timely in all her correspondence and in sorting anything that is needed. I would happily recommend their services to everyone!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience at Stow Brothers

Hanna Dewsnap at Stow Brothers has been very helpful and professional in managing my property. Communication has always been clear and timely, and I’ve appreciated her support throughout.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Massive thanks to the amazing team at…

Massive thanks to the amazing team at Stow Brothers for a seamless and extremely well managed process in finding our new tenants. From start to finish they were fantastic. Rhea, Sophie and Ryan are consummate professionals and found us new tenants within days. Would highly recommend Stow Brothers.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Been a landlord with Stow Brothers for…

Been a landlord with Stow Brothers for just over a year now , miles better than previous agents I’ve used and maintenance team are on it immediately which takes out all the stress of managing it myself , special Thankyou to Hanna Dewsnap for all your help the past year.
Highly recommend if your looking to rent out your property.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Anita has always very helpful whenever…

Anita has always very helpful whenever we have had a problem or concern she has always solved it very promptly and success. She is an asset to your company. She has been managing our properties for years now. We are very happy with her service.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Guy from Stow Brothers was incredibly…

Guy from Stow Brothers was incredibly helpful in trying to accommodate our viewing times. It was a delight to be able to speak to. such personable, efficient, friendly and courteous person. He had never met us, this was our first encounter and I cannot speak highly enough about the service he gave us. Thank you Guy you have restored my faith Estate Agents. Hopefully we will one day find a property in Walthamstow. Jo & Charlotte Harpur

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bad experience turned positive

My initial experience wasn't great - the flat I was moving into had not been cleaned beforehand. However, my property Manager Anita Datta was extremely understanding and did what she could to rectify the issue. Thought my year at the property, any issues I raised was swiftly dealt with (even with a non responsive landlord). Anita would also frequently check in to make sure I was happy. She really turned what was a bad experience into a positive one. Thank you Anita!

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

If I could leave 0 I would!

I’m extremely disappointed and frustrated with my experience with this landlord and agency. After moving out, they are trying to take over half of my deposit for completely unfair reasons.

I called the agency and arranged for someone to collect the keys and take over the property. If they failed to send anyone on that day, that’s not my responsibility, and I shouldn’t be charged £394.52 because of their mistake.

We moved out on 24 September, and we have witnesses and neighbours who saw us cleaning the property thoroughly and leaving it in good condition. We even spent over a week cleaning and repainting the walls ourselves. The landlord claims the property wasn’t clean and is charging a cleaning fee, yet our neighbours have cameras and can confirm that no one ever came to clean, only to remove some items from the garden.

This feels like a blatant attempt to take advantage of tenants, and I find it completely unacceptable. We’ve asked for invoices to prove the charges, but none have been provided.

It’s been an exhausting and unfair experience, and I would strongly warn others to be careful before renting from them.

October 29, 2025
Unprompted review
The Stow Brothers  - Walthamstow logo

Reply from The Stow Brothers - Walthamstow

We are very sorry to hear about your experience and that you are disappointed with how your deposit has been handled. This certainly is not the outcome we want for any of our tenants.

We understand how important it is for the deposit process to feel fair and transparent. Please be assured that all proposed deductions are made in line with the landlord’s instructions and within the tenancy deposit protection guidelines.

We would really like the opportunity to review your case. Could you please give us on 0203 325 7228 as we have been unable to reach you or email propertymanagement@stowbrothers.com with a convenient time for us to call you and we will make sure a member of our management team contacts you directly to discuss this further.

Thank you for bringing this to our attention — we genuinely want to help resolve the matter.

Rated 5 out of 5 stars

Highly recommend

Sotiria has been wonderful to deal with throughout the tenancy process. She was always helpful, clear, and quick to respond, which made everything feel smooth and stress-free after our offer was agreed. I really appreciated how efficient and friendly she was — it made the whole experience much easier.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

Sales progression

At the third time of trying, finally got the sale over the line. Stow Brothers did what they should do with regard to finding buyers and securing the best price. The sales progression system is not one that I generally like i.e. where the transaction is passed from the office to the backroom, regardless of agent. The manager Claudia D took over the case after my initial dissatisfaction and from then on, I received excellent service.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Highly Recommend Ryan Ndala and Stow Brothers

We would like to express our sincere thanks to Ryan Ndala for his outstanding professionalism and support in helping us let our property.
From the very beginning, Ryan demonstrated a high level of knowledge, attention to detail, and excellent communication. He provided clear, timely advice at every stage of the process and ensured we were kept well-informed throughout. Most impressively, he secured a suitable tenant within just 3 working days, a result that far exceeded our expectations!
Ryan's commitment, transparency, and efficiency made what can often be a stressful process feel seamless and well-managed. His personable yet professional approach gave us full confidence in his recommendations and decisions.
We would not hesitate to highly recommend Ryan individually, as well as the entire team at The Stow Brothers, for anyone looking to let or sell a property. This is not the first time we’ve used their services, and each experience has been marked by consistent professionalism, excellent customer care, and fantastic results.
Thank you once again, Ryan and The Stow Brothers, your continued support is genuinely appreciated!
Gary and Gillian

October 9, 2025
Unprompted review

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