The Stow Brothers - Wanstead Reviews 

We rented with Stow Brothers for 2 years, never experienced any issues and had a very smooth offboarding with clear instructions and full deposit return thanks to Ellie Smith.

My experience with Stowbrothers started right here on Trustpilot when we were looking for the right agent to sell our flat. Seeing a 4.8-star rating made me a bit skeptical at first, but now I completely understand why they earned it.

From initial communications to after-sales care, Stowbrothers are simply excellent. Unlike traditional agents who turn up in fancy suits and overpromise, they bring real confidence and reassurance to the process. I particularly loved their professional yet friendly approach—they truly listened to our concerns, worked around our needs, and gave honest, practical advice on prepping the flat for viewings.

Their strategy delivered immediately: they secured 10 viewings in a single weekend shortly after going to market, resulting in two strong offers and allowing us to choose the right buyer for our home.

Our sale ended up being a long, challenging six-month process, and Poppy—who managed all the communication between us and the buyer—deserves the biggest shout-out. Without her, I honestly don’t think the sale would have completed. She is empathetic, deeply caring, and truly understands how stressful property sales can be, especially within a chain. She acts as the perfect bridge between buyer and seller, maintaining incredible balance, communicating thoughtfully, and responding swiftly every time. I am so grateful for her support and for always being a trusted ear when things got tough.

If you are reading this and considering buying or selling, please get in touch with Stowbrothers. I don’t think there is another agent in the samre area that can match their level of customer care and genuine human connection. Thank you all so much!

So happy with the support of the sales process. Poppy was great - always at the end of a call if needed and kept us updated throughout.

We sold our home and bought our new one with The Stow Brothers simultaneously. At every step of the way the team were attentive, knowledgeable and encouraging. Claudia was fantastic at chasing up solicitors and keeping everyone on track and keeping the whole chain well informed. The whole process honestly felt stress free and easy thanks to their good communication and organisation.

Had a great experience with Hanna whilst renting with Stow Brothers.

Ben Charleton and his team were incredibly warm, professional, understanding, and patient throughout the process of selling. They went above and beyond the extra mile to get the job done. Excellent communication, and championed my partner and I every step of the way. My highest recommendations.

Poppy was friendly, professional and helpful throughout the process of buying a property!

Very good company and easy to deal with. Big shoutout to Silvio who helped make the move in easy!

Anita Barjami was fantastic throughout the whole process! Kept us regularly updated and informed and was so on it with chasing all parties.

We had a long and slightly protracted purchase process but we were excellently supported by Poppy in buying our new home with SBs Wanstead.

Poppy our sales progresser was very helpful and always in touch with us - no issues at all to report.

Excellent service overall. I landed a rental agreement for one of their advertised flats, and service was wonderful throughout every step of the process. Even requested to have a second viewing of the flat, and they were very accommodating. Ryan Goullee was the agent assigned to us, he was super helpful, and responded to queries promptly. Highly recommended.

I had a really positive experience with the Wanstead office whilst searching for a rental property. Tom was extremely helpful throughout the entire process. He was professional, responsive, and always willing to answer any questions I had. He made what can often be a stressful process feel much smoother and more straightforward.

I would highly recommend Tom and the team to anyone looking for a property to rent. Thank you again for all your help!

Hannah has always been helpful and answered any questions quickly

Anita at the Wanstead branch was a huge help during the progress of my purchase- and beyond. She helped things run smoothly and nothing was too much trouble. Having a designated person to contact made things so much easier and I was very pleased with the service provided.

We're big fans of the Stow Brothers. They have guided us through our first property purchase and we couldn't have wished for a better team to do so. Aliyah was incredibly helpful navigating the viewing and offer periods and Poppy has seen everything through from the day we got our offer accepted until completion. Super responsive & kind team. Feels like someone is finally shaking up the estate agency industry for the better. Big thanks to Aliyah & Poppy!

Ellie at stow brothers is absolutely lovely. Any questions or general tenant things that we have had she has dealt with smoothly and effectively. Always checks in and makes sure that we are happy.
Stow brothers is by far the best agency we have dealt with. We faced many agency’s before finding these guys, who let’s just say could learn a thing or two from stow brothers . Ellie made every step of the process easy and really look after their tenants. Haven’t once made us feel like an inconvenience.

They clearly vet their landlords well too.

We can not recommend them enough!

From Dan and Una

We had an excellent experience working with Ben. From start to finish, he was professional, knowledgeable, and incredibly responsive. He kept us informed at every stage of the process and was always available to answer our questions or provide reassurance when needed.
Ben’s expertise and attention to detail made what could have been a stressful experience feel smooth and straightforward. He was honest, proactive, and genuinely committed to achieving the best outcome for us.
We would highly recommend Ben to anyone looking for a reliable and dedicated estate agent. His service truly exceeded our expectations.

Selling my property through Stow Brothers was a positive experience. These processes can often be slow, stressful and complicated, but Sam was always really responsive (picking up the phone, or getting back over email really quickly), transparent, honest and clear about the timeline, next steps and where the buyer was at.

Anitta was reliable and always on hand to to assist where possible. They have a good sense of the local knowledge and that makes a huge difference when you are looking to buy or rent.