Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not... See more
Company replied
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Driver Barry could not of been more friendly or helpful. Delivered goods safely and in a very convenient place. Excellent customer service 👏 👌
Company replied
should have really given 5 stars, as the staff were very helpful and patient when I discovered I could only take some of my purchases home(limited car space), and were ready to store my goods until I... See more
Company replied
Nobody answered the phone
Company replied
Company details
- Hardware Store
- Building Materials Store
- Home Improvement Store
- Outdoor Furniture Store
- Patio Enclosure Supplier
- Roofing Supply Store
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
9 Kennett St, 5554, Jerusalem, SA, Australia
- 1300 185 185
3.8
Great
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Store being refurbished
Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not helpful at all. However, Deiter spotted me wandering around confused and helped me out to no end, the purchase was completed quickly and efficiently.
May 5, 2026
Unprompted review
Reply from Stratco - Kadina
Thank you for taking the time to share your feedback about your recent visit to our Kadina store. It’s wonderful to hear about the assistance you received from Deiter. We’re pleased he noticed you needed help and was able to support you so efficiently and professionally. Thank you again for your feedback, and we hope to provide you with an even better experience on your next visit.
At Kadina store
At Kadina store, l was so happy with his knowledge, helpfulness and his friendliness. I highly recommend people to shop at this store.
October 22, 2024
Unprompted review
Reply from Stratco - Kadina
Hi Marilyn, thank you for the 5 stars and for the wonderful feedback! We hope to see you again Stratco Kadina soon!
Driver Barry excellent bloke.
Driver Barry could not of been more friendly or helpful. Delivered goods safely and in a very convenient place. Excellent customer service 👏 👌
November 23, 2023
Unprompted review
Reply from Stratco - Kadina
Thats great feedback. Thank you.
Nobody answered the phone
November 18, 2022
Unprompted review
Reply from Stratco - Kadina
Hi Jan, thank you for your feedback. I am sorry to hear you couldn't get through to the store. I have requested your contact details so I can follow up on your inquiry. Thanks, Annabelle
Click & collect is quicker to shop & I…
Click & collect is quicker to shop & I would t have to spend 15 mins in the shop. I was done within 5 mins
December 24, 2020
Reply from Stratco - Kadina
Thank you, we appreciate you taking the time to place a review for Stratco.
should have really given 5 stars
should have really given 5 stars, as the staff were very helpful and patient when I discovered I could only take some of my purchases home(limited car space), and were ready to store my goods until I could arrange collection. However,I left off one star, because when delivery service brought my goods to my home, there were more items (ie some that I had been able to transport myself) than was meant to be, ie, had been doubly sent, meaning I had to make extra phone calls and make arrangements for my daughter to visit the store to pay for the extra goods(I decided I would keep them rather than have to make arrangements to return/refund etc etc .)
September 9, 2020
Unprompted review
Reply from Stratco - Kadina
Thank you, we appreciate you taking the time to share your experience with us.
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