Ordered fencing planks,poles, screws etc for our fencing contractor to install a new front fence. The supplies arrive on the start day, my husband asked the delivery driver where are the screws? Oh... See more
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See what reviewers are saying
We are thrilled with our new verandah. Thanks to Stratco Lonsdale in particular Patrick who was extremely courteous and helpful, and can we add a big shout out to the boys from Divercity Construction... See more
We went to our local Stratco in Lonsdale, SA, and were served by Andrew Hunter. Our first visit we were clearly not buying anything but he answered all of our questions and gave us great advice. We re... See more
Great prices on items I was looking for. I shopped online with click and collect which was easy to use and my order was ready same day at my local store. Good in store service by friendly and helpfu... See more
Company details
- Hardware Store
- Building Materials Store
- Home Improvement Store
- Outdoor Furniture Store
- Patio Enclosure Supplier
- Roofing Supply Store
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
26 O'Sullivan Beach Rd, 5160, Lonsdale, SA, Australia
- 1300 185 185
3.3
Average
11 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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No communication by Stratco of backorder
Ordered fencing planks,poles, screws etc for our fencing contractor to install a new front fence. The supplies arrive on the start day, my husband asked the delivery driver where are the screws? Oh, there on back order! Rang Stratco, yes there on back order. NO NOTIFICATION of this delay to us! If they had told us we could have transferred the start date. How do you put up a fence with no screws. We now have poles and nothing else to show for it. The contractor was booked for 3 days. Now we'll have to wait until he's finished his other booked work. In a month or two. Stratco very disappointing business.
February 11, 2026
Unprompted review
Reply from Stratco - Lonsdale
We're sorry to hear about this experience, you should have been notified about the screws being on back order, and we apologise for the inconvenience this caused with your contractor. Please send your name, order information, and contact details to contact@stratco.com.au so we can look into your order and help get this resolved as quickly as possible.
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Very helpful. Quality metal roofing and siding.
July 21, 2025
Unprompted review
Reply from Stratco - Lonsdale
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and products.
Fantastic Service
We went to our local Stratco in Lonsdale, SA, and were served by Andrew Hunter. Our first visit we were clearly not buying anything but he answered all of our questions and gave us great advice. We returned today and waited for Andrew and purchased a shed. The store was busy but Andrew did not rush through our purchase and again offered great advice, and had a laugh with us. Will definitely go back to see him again.
August 5, 2023
Unprompted review
We are thrilled with our new verandah
We are thrilled with our new verandah. Thanks to Stratco Lonsdale in particular Patrick who was extremely courteous and helpful, and can we add a big shout out to the boys from Divercity Construction, Tim and Stewart for the install. We would happily recommend this service from quote up until finish from all concerned, and anyone taking advantage of the service be prepared, (Tim likes a chat, and Stewart likes a friendly beer after work).
Thanks Greg and Kerry
May 5, 2023
Unprompted review
Popped into Stratco Lonsdale and was…satisfied customer
Popped into Stratco Lonsdale and was served by a friendly team member, very helpful
September 20, 2022
Unprompted review
Reply from Stratco - Lonsdale
Hello Linda, thank you for taking the time to place a review. We hope to see you again soon at Stratco Lonsdale!
Never enough staff to speak too
December 28, 2020
The mower i purchased had a minor fault…
The mower i purchased had a minor fault with a governor spring and would not work properly. Went to my local Stratco not the one where I purchased mower. They replaced the mower without complaint. 10 out of 10 customer service.
October 18, 2020
Reply from Stratco - Lonsdale
Thank you, we appreciate you taking the time to share your experience with us.Thank you, we appreciate you taking the time to share your experience with us.
Loving the Shelving
Loving the Shelving, the delivery was fast and efficient! Will definitely be buying more!
July 17, 2020
Unprompted review
excellent service
June 5, 2020
Unprompted review
Fence Toppers
Went into the store to check colour matching. The store staff were very helpful in providing swatches and stock advice. Went home, checked the colour matching and ordered online for delivery.
Delivery was a few days later and very professional. Social distancing was observed with no direct contact.
May 27, 2020
Unprompted review
Good shopping experience
Great prices on items I was looking for.
I shopped online with click and collect which was easy to use and my order was ready same day at my local store.
Good in store service by friendly and helpful staff.
April 26, 2020
Unprompted review
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