Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is... See more
Company replied
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See what reviewers are saying
Vanessa from the Pt Augusta store has been fantastic with organizing a RW Tank that was required for one of our clients. We also dealt with Vanessa when ordering a very expensive electric front fence... See more
Company replied
Great place Stratco .Always exceptional service .Good prices &always up for a chat .I really enjoy visiting such
Company replied
We have been shopping at Stratco for a long time and have had very good service every time we go there. Vanessa has always been very helpful with what we need also when we need to order anything she... See more
Company replied
Company details
- Hardware Store
- Building Materials Store
- Home Improvement Store
- Outdoor Furniture Store
- Patio Enclosure Supplier
- Roofing Supply Store
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
6 National Highway A1, 5700, Port Augusta, SA, Australia
- 1300 185 185
4.0
Great
4 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service With A Smile
Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is just so real.
Great work 11/10.
July 14, 2025
Unprompted review
Reply from Stratco - Port Augusta
Wow — 11/10! That’s the kind of feedback that makes our day. 😊 We're so glad you felt warmly welcomed and well taken care of, and it's fantastic to hear Priscilla’s genuine smile and expert service stood out. It’s clear she’s carrying the torch beautifully from Vanessa, and we’ll be sure to pass along your kind words to both of them. Thanks for your incredible support — we’ll keep working to make every visit a standout one!
Great place Stratco .Always exceptional…
Great place Stratco .Always exceptional service .Good prices &always up for a chat .I really enjoy visiting such
November 8, 2022
Unprompted review
Reply from Stratco - Port Augusta
Hi Dianne, thank you for taking the time to write about your recent positive experience! We look forward to your next visit at Stratco Port Augusta.
Vanessa - Port Augusta
Vanessa from the Pt Augusta store has been fantastic with organizing a RW Tank that was required for one of our clients. We also dealt with Vanessa when ordering a very expensive electric front fence & she was also excellent with her customer service. As always she has gone over & above what was required. Nothing is ever any trouble for Vanessa, she is friendly, polite, courteous & a pleasure to do business with. We have our own Plumbing business & I wish I had a staff member with the same values & work ethic that Vanessa has. She is such a hard working individual & I know spends long hours working hard to get things done. I do hope that Stratco's management appreciate all the extra work that Vanessa does.
October 28, 2022
Unprompted review
Reply from Stratco - Port Augusta
Hi Leoni, thank you so much for sharing this exceptional review of your recent experience at Stratco Port Augusta! We take pride in knowing our customers are happy, so we are thrilled to hear that Vanessa went above and beyond to help you. We look forward to seeing you again soon!
We have been shopping at Stratco for a…
We have been shopping at Stratco for a long time and have had very good service every time we go there.
Vanessa has always been very helpful with what we need also when we need to order anything she makes sure it comes very quickly. She is always happy and greet us when we walk in the doors.
Thank you Vanessa
June 3, 2022
Unprompted review
Reply from Stratco - Port Augusta
Hi Josie, the team at Stratco Port Augusta thank you for taking the time to tell us about your great customer service experience!
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