Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.
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Review summary
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Reviews shaping this summary
A very easy to use system. However, a bit harder to find the products online if using mobile phone. Great deal on 11/11.
HAD A BIT OF DIFFICULTY FINDING WHAT I WANTED
Easy to order, great prices and great range of products.
Company details
- Skin Care Clinic
- Clothing Store
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
- Pharmacy
- Wellness Center
Written by the company
Strawberrynet.com is the leading shopping destination for beauty, carrying over 800 brands and 33,000 products at heavily discounted prices. Discover the best deals on the most diverse range of makeup, skincare, haircare, fragrances and home scents online with free worldwide shipping.
Contact info
United States
- info@strawberrynet.com
- www.strawberrynet.com
4.1
Great
27K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Strawberry personnel went to great…
Strawberry personnel went to great lengths to sort out an error in my order which resulted in a very satisfactory outcome.
October 30, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Easy to purchase
Easy to purchase. Cheaper than most other places. Aramex was prompt with delivery for a change.
October 31, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Easy and reliable
Easy to reorder favourite items. Love the loyalty discount. Happy to be able to use Paypal.
August 11, 2024
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Quick delivery
October 29, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
BAD EXPERIENCE
I paid, there was no receipt or order number, or reference number given, or emailed, so I have no proof that I have paid for my order.
May 11, 2024
Unprompted review
Reply from Strawberrynet.com
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
To better assist you, please provide us your order number so we can check.
May we suggest you also to check your accounts if there are charges and let us know the details in email so we can check with our accounts team.
If for any reason you have questions or comments, we are delighted to hear from you. You can contact us page on our website or send us email at info@strawberrynet.com. You can expect us to respond to your email within a day.
Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.
Fantastic prices
Fantastic prices.
Delivery was fast.
Items purchased were delivered well packaged
October 28, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Wonderful product at great price
Wonderful product at great price, delivered quickly and simply.
October 9, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Easy Peasy!
The website is easy to use and I got some Lancome product which I couldn't find elsewhere.
October 25, 2024
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Very easy purchase process and…
Very easy purchase process and checkout. Please the product was affordable in comparison to the same product with other companies.
October 24, 2024
Unprompted review
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Great discounts
Great discounts, easy to place my order and good timing with the delivery.
October 10, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Reply from Strawberrynet.com
Hi Janene ,
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Respond quickly
October 7, 2024
Reply from Strawberrynet.com
Hi Grace,
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
The Webpage was a bit confusing. When I searched by brand and selected what I wanted was okay but when I wanted something else withing the same brand other brands came up. I had to keep going back a
The delivery was speedy and communication with the delivery company very good.
October 5, 2024
Reply from Strawberrynet.com
Dear Anita,
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are sorry that you are having difficulties in searching for the product.
If you are looking for a specific item and could not find this on our website, you can always send us an email with the full name so we can check the availability.
You can send email at info@strawberrynet.com and we will respond within 24 hours.
If you have any questions, please let us know.
Kind Regards,
Strawberrynet | Customer Services
I have yet to recieve my product to…
I have yet to recieve my product to make a comment
October 3, 2024
Reply from Strawberrynet.com
Dear Morley,
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
The postal reference number for your order is MX0017441084 and the latest information from Aramex NZ is:
Your parcel has left our facility and is on its way to the next destination.
Auckland
08/10/2024
Estimated delivery
14/10/2024
If the parcel has not been delivered, please kindly contact Aramex NZ directly to enquire the status or arrange delivery of your item, as we regret that redelivery requests can only be made by the addressee.
We hope this helps and if you are unable to trace the package please let us know so we can follow up for you.
Kind Regards,
Customer Services | Strawberrynet
Fast service
October 2, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Kind Regards,
Customer Services | Strawberrynet
Confidence in product and delivery
I have bought Estee Lauder products from Strawberry net before and as usual my latest order was fairly priced and arrived at my door in a few days as promised.
October 3, 2024
Reply from Strawberrynet.com
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Kind Regards,
Customer Services | Strawberrynet
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