Stary Reviews 

16
•
TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

16 reviews

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1.8

All reviews

(16)

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Rated 1 out of 5 stars

Didnt receive most items, no contact in months

I ordered a 4 items of which I have received 1. I have sent multiple messages & tried the online chat but havent received a single response or acknowledgement. Based off the 1 package I did receive I suspect this is some poorly executed Chinese drop shipping site. Stupidly I didn't pay through credit card so I am now out of pocket. Avoid at all costs, you'll likely not receive your item.

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for a print which I…

I ordered and paid for a print which I never received. I have sent 3 emails and one Instagram contact to the company and have zero replies from them. I have now raised a dispute with the bank to try to get my money back. Do not buy anything from this company, I would give zero stars if I could

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for refund

I ordered a hanger for a blanket which was faulty. They acknowledged they knew there was a fault and this one must have slipped through the net. I first contacted them about this back in February, it took until mid March for my return to be collected and still the return hasn’t been processed and refunded. Understand it’s a small business but this is ridiculous. Avoid at all costs

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

No response

We ordered a rug, which to be fair arrived promptly. We then ordered a hanger for the rug and it never arrived, they replied to one of our many emails saying there was an issue with the shipping department and it would be posted first things the next day. Never did. Had to get a refund through our bank. Really a shame, some great items but they have let themselves down here, really poor customer service and it’s unacceptable to not get what you paid for. I can’t recommend sadly as much as I’d like to.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service and additional shipping fees

The blanket arrived extremely delayed, and the order status didn't get updated. When the blanket finally did arrive I had to pay an additional 50 Euros for customs and duties despite the website stating that this is pre-paid for international orders. The seller was very slow to respond throughout this entire process and was completely unresponsive when I asked for a refund for the customs/duties fee.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Basically stole my money

Ordered a hanger for the throw, I've been waiting for a month now. I've sent messages to them requesting an update on my order, haven't received any response. Avoid!!!!

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Not to trust

I’m extremely disappointed with this company's business practices. They have been using my design without permission or payment, despite numerous requests for compensation. Their lack of transparency and fairness has made it difficult to work with them. I would be careful in dealing with them.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order

I unfortunately never received my order and customer service failed to reply to my many emails. Will now try to raise a dispute with my bank to get my 200£ back, absolutely livid

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

No & no.


This is copy & paste of the message sent to them months ago. They never replied.

Hi,

I collected the blanket today (really poor packaging by the way especially for an international shipping).

Unfortunately the product doesn’t look like new: it looks like old/second hand, wrinkled, full of dots and the fabric is pulled in many points.

You should also clarify (or remember customers) during check out that extra EU shipping is subject to Vat and additional postal costs.

I am very unhappy with the product considered the price paid and look forward to hearing from you.

Kind Regards

August 31, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer experience. Could be a scam.

Awful experience. Pretended they had shipped my throw when they hadn't. When they eventually responded they said it was now out of stock but they would send it when it came back in. They never sent it and stopped responding to my emails. Going to have to do a chargeback with my credit card company to get the money back.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful product

Beautiful product. Great communication. I would definitely recommend this company, and purchase from here again.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Dissapointing experience

Update: team got back to me, emails were in spam, delivery will be delayed for unknow reason

Paid for the order on 10 of june, within 3 or 4 days received an email that order is dispatched, and no add info, since then no one replies, order is not delivered, and I cannot get any reply from the team

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Saw on Instagram - Amazing Small Business

If you’ve seen an Instagram ad for these throws and are considering ordering from them - do. The throws are amazing quality and look exactly like they do in pictures. There was actually a small issue with my first order, but they were genuinely prepared to have one of their team drive it to me on their way home as they noticed my delivery address wasn’t far from them, just so they could guarantee I got it on time themselves. They’re a legit small business and I’ll definitely be ordering again.

December 3, 2022
Unprompted review

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