Streamline Reviews 45

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Booked a taxi via the app from st James to Leeds train station. Waited outside for the taxi and checked the app to see the booking had been cancelled. I phoned up to ask why and the woman ‘Linda’ was... See more

Rated 1 out of 5 stars

As a disabled person rely on taxis to get me home, streamline kept me waiting on a cold night at 23:45 despite 3 phone calls to them my taxi never arrived. At 00:00 I had no option but to walk home. T... See more

Rated 5 out of 5 stars

May I say how fantastic the service was from streamline taxis when ordering a wheelchair taxi to visit the hospital with my 88 year old mother whose husband was on palliative care at st James hosp... See more

Rated 1 out of 5 stars

I cannot comprehend why a driver would drive an extra 1.5 miles for a journey as all that does is ensure no tip is given. Unfortunately this seems to be a recurring theme so will not be using again

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1.9

Poor

TrustScore 2 out of 5

45 reviews

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Rated 1 out of 5 stars

Do not use

I received a phone call on Monday 4th December from Streamline in Kirkwall, to say that they had a parcel of meat for me and what did I want them to do with it? I asked them to send the parcel to the outer isles depot. I was told the parcel had arrived on Friday 1st December and too late to be sent to JBT so had remained in their warehouse all weekend. I asked why it had not been kept in refrigerated conditions and was told they do not have that facility. I eventually received a parcel of stinking out of date meat on 6th December. Had someone thought to have taken the parcel to JBT over the weekend I would have received the parcel on 4th December and may have been able to salvage some of the contents.

The parcel was a surprise present from my friend in Cornwall. Sadly her nice kind thoughts were ruined.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Easily organised an on line payment…

Easily organised an on line payment whilst waiting on taxi as I had no cash on me , having gotten to the hospital in ambulance with my client who was then kept in overnight ! Taxi clean comfortable and only took 5 mins to get there and sent a text to let me know ! Driver polite and helpful ! Will be using these taxis again ! Ps the price was good too

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

Bad customer service

So poor customer service,

Non of the staffs willing to deal single issue.
Transfering in to one another.

So bad customer service I ever had.

Jonathan
Director
ELECTRONICS-PRO LTD.

June 27, 2014
Unprompted review

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