Streetwise Couriers Limited Reviews 

163
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Cant give zero stars as not available Arrived 6 days early, without warning - arranged for delivery two days later when i was at home (on a Friday) didn't arrive although email confirmation. Now b... See more

Company replied

Rated 1 out of 5 stars

Worst delivery company I've ever had the misfortune to come across. Delivery over a week late, apparently due to drivers not turning up for work, but repeatedly. And they're self employed so the com... See more

Company replied

Rated 5 out of 5 stars

Connor mundy has been instrumental in streamlining operations for my diy pizza kit delivery business. From onboarding a couple months ago to now he has helped me every step of the way. I am assig... See more

Company replied

Rated 1 out of 5 stars

Very poor. Would never recommend. Have requested seller to never use them. Two failed deliveries despite clear instruction. Failed to respond to the security gate and did not wait or respond to call h... See more

Company details

  1. Courier and Delivery Service

Written by the company

Streetwise Couriers offers Same Day, International and Overnight deliveries. Being part of the APC Network we are able to deliver across the United Kingdom.


Contact info

2.2

Poor

TrustScore 2 out of 5

163 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

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2.2

All reviews

(163)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Phill at…

Excellent service from Phill at streetwise, always delivers and goes above and beyond. Thanks Phill

October 28, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Kevin,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Excellent service

Excellent 1st class service from Phil who has delivered to us many times.
He is always so friendly and helpful .
Would recommend Phil and his company anytime, excellent service.

November 3, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Tony,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Very helpful person

Very helpful person, managed to find my parcel without any delays or issues.

She was very kind and amazing to speak with.

November 4, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

10/10 Service from Phil

Phil is our driver and he does everything he can to ensure the best possible service! Really appreciate everything he does for us cant thank him enough.

November 1, 2022
Unprompted review
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Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you so much for taking the time to leave us a lovely review!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Friendly fast delivery

Friendly fast delivery. Phill is always very helpful. Goes above and beyond to ensure the parts I need for my business, are delivered on time and damage free.

October 24, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Steve,

Thank you so much for those kind words. Hope to see you soon!

Kind Regards,
Streetwise Team

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! They are totally unreliable. They continually fail to collect deliveries. They claim their app means that once in their system, the collection is automatic. It is not. Despite repeated telephoning after inputting the parcel into their system they still fail to collect. No explanation. No apology. They have crippled my business; customers are demanding refunds and we are at our whits end. We will never use them again

November 1, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning David,

We are very sorry to hear this. If you wish to discuss this further please contact us directly at surbition@streetwise-couriers.co.uk.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

First class service …

I receive regular deliveries and it’s always a pleasure to see Phill.
He’s cheerful, friendly and extremely reliable.
First class service!

November 1, 2022
Unprompted review
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Reply from Streetwise Couriers Limited

Good Afternoon Michelle,

Thank you for your lovely comments! I shall make sure that they are passed on to Phil. Hope to see you soon!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Phill delivers to our address…

Phill delivers to our address frequently and is always friendly and loves our dogs, rather than other couriers who drop and run at best. Its service with a smile with Phill.

October 27, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you so much for taking the time to leave us a lovely review!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Always positive and professional!

Always positive and professional!
Streetwise has been making regularly deliveries to my house for a long time and the delivery driver, Phill, is always very cheerful, friendly and polite.

October 27, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Phillip,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Ashleigh’s 5 stars - sorted out my deliver in time for my holiday!

Had a few issues with my delivery arriving due to a driver being on holiday but spoke to Ashleigh who was amazing and so helpful. I needed my parcel for the Friday I went on holiday and she arranged for the driver to deliver it later on that day. She’s a credit to the company! 5 stars because of Ashleigh!

September 22, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you so much for taking the time to leave us a 5-star rating.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Simply the Best !

We are all quick to blame bad service - especially Courier Services in the current climate - but I can honestly and confidentally say, Streetwise Couriers - Surbiton Office are simply the best! We have been using them for over 10years now, sending many shiopments weekly - and, on the (inevitable) occasion, when one of our urgent shipments does go astray, the Team at Streetwise go out of their way to help us - keeping us informed and up to date, with the plans they make to get the shipment delivered as soon as possible
I would recommend this Company to anyone looking for a reliable, trustworthy service along with excellent communication - an altogether GREAT company :)

September 21, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Couriers

Rated 5 out of 5 stars

Love our APC driver

Love our APC driver, so helpful and cheery :)

August 2, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 1 out of 5 stars

Complete and utter incompetence and an…

Complete and utter incompetence and an endless stream of daily lies. Firstly the driver said he attempted a delivery and did not. "Forced into a re-delivery" I was continually told on the 4 following days that it had been left in the depot and would be delivered the next day. In the end, they just returned it to the sender without even telling me. The reality of what happened was that not a single attempt was made to deliver this package, I was lied to on 4 separate occasions and have wasted a week of my life waiting for a delivery that Streetwise had no intention of making. An appalling new low for this company.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service was really helpful and…

Customer service was really helpful and polite. The courier arrived on time was very well presented a credit to the company Well done

May 30, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon,

Thank you for your kind words and leaving us a gleaming review.

Kind Regards,
Streetwise Team

Rated 4 out of 5 stars

Great costumer service

Great costumer service. I had a delivery problem, but it was solved and I managed to receive my package on the same day. Thanks for solving the issue.

May 27, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Michaela,

Thank you for taking the time to leave us a review.
Happy we could help.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

THE BEST

I am house bound, blessed that everything I need is delivered by Courier. At every stage this Company OUTSTANDING - from initial advice to the delivery. ABSOLUTELY THE BEST OF ALL COURIERS.

May 26, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Graham,

I'm happy we could help!
Thank you soo much for leaving us a 5 star review.

Kind Regards,
Streetwise Team

Rated 1 out of 5 stars

I wish I could give no stars

I wish I could give no stars. Paid for an overnight delivery for an event, none of it arrived so we lost a £500 stall space at this event and a huge amount of custom. Terrible service, the goods which did not arrive have still managed to be broken and damaged. The goods were sent on a Thursday on an overnight and it is Monday and they have still not been delivered to the original destination, not that there is any point- but this company has cost us money, lost us custom and have very little to say to redeem themselves.

May 23, 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Erin,

I am very sorry to here this has happened. Can you please send some details over to surbiton@streetwise-couriers.co.uk and we can look into this further for you.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Streetwise have always provided a good…

Streetwise have always provided a good service at a very competitive price

May 10, 2022
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Mark,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Excellent Service and Value

We've used them as our main courier for years, and apart from the odd hiccup, the service has been excellent and very good value

May 10, 2022
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Kingston Distillers,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

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