StressNoMore Reviews 

15,815
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I've been suffering with bv on an off for 20 odd yrs so finding this product was life saver. I haven't actually used yet as I am using Estriol cream for my menopause symptoms one of which is really... See more

Rated 1 out of 5 stars

Ordered something and cancelled immediately and despite numerous messages they still sent the item and advised me that I would only pay £3.95 for the return. It cost me £9.44 for the return as they cl... See more

Rated 5 out of 5 stars

The machine is very good for stimulating my husbands lower arm muscles after his stroke. He is using it every day after guidance from the hospital rehab team. It is easy to place correctly and use.

Rated 5 out of 5 stars

I found out about StressNoMore via Google search, looking for a specific tens machine, to help with my longcovid condition. The product "neurotrac® MultiTENS" was out of stock in all the shops and o... See more

Company details

  1. Skin Care Clinic
  2. Physiotherapy Equipment Supplier
  3. Wellness Center

About StressNoMore

Written by the company

Shop Skincare, Hair and Beauty
Shop Wellbeing
Shop Pelvic Floor Exercise
Shop Mobility
Contact Us

About StressNoMore

At StressNoMore we provide solutions to the concerns in life that can hold you back, because we know that the health of you and your family matters most when it comes to living stress-free.

Contact info

4.1

Great

TrustScore 4 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(15,815)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service together with a great product

Ordered the 3x bottles of dried in stain remover, when it came they had only sent 1 bottle, phoned up next day, they were great on the phone, posted me the 2 bottles that had been missed and refunded my original postage cost in way of apology (which they didnt need to i never asked), was really pleased with the customer service. The product itself is brilliant and actually works! If you have and bad carpet stains give it a go, i have 2 young kids that had stained my carpet with all sorts (mainly vimto), the carpet cleaner worked no issues :) thanks

August 2, 2024
Rated 1 out of 5 stars

Collagenius 7 Colour…no improvement after a year!

Bought the Collagenius 7 Colour Phototherapy Treatment Device which does not work and although I sent it back for 'testing' there was nothing wrong with it apparently.

After over a year of use, there is absolutely no change but I now have very unsightly visible veins in both legs as a result.

At such a high cost, you'd expect some results at least but absolutely nothing and they will not take accountability.

Stressnomore. I did contact you directly and you did nothing about it. It's an absolute waste of money and clearly doesn't work.

August 23, 2023
Unprompted review
StressNoMore logo

Reply from StressNoMore

Dear Gaye
Thank you for taking your time to leave us a review.
Our Trust Pilot platform is available for customers to share their experience after shopping with us and to express their feedback on the service they were provided.
For product reviews, we invite you to submit them directly on our website where they can be linked to the product page for the item in question.
We also always encourage our customers to contact us directly should they experience any issues or concerns with their purchase, or if not 100% satisfied with their order so we have the opportunity to rectify it for you as best and as quickly as possible. Please contact us directly on sales@StressNoMore.co.uk or 01482 496931 so we can discuss this with you further.
Kind Regards
Lillie

Rated 5 out of 5 stars

How a A Professional Company Keeps Their Customers Happy

I had a heat belt that I purchased in China but this stopped working after two years and as I had left China and Australia - yes I travelled around - I needed to find a new heat belt or heat pad. I searched online and came across the Heat Pad from StressNoMore and as I had previously purchased a produce made by the same manufacturers, I decided to buy one. The original heat pad lasted about 14 months and when I contacted StressNoMore, they said that I should return it so that they could inspect it. They provided all the return details including a return address which saved me the postage. I returned the heat pad via Royal Mail and within 10 days I had received a new heat pad. I was advised that there was a fault with the item. I was very happy with the exceptional service provided by StressNoMore and have nothing but praise for the company. They dealt with the problem, provided me with details on how to return the product and sent me a new heat pad to replace the faulty one. There was no querying as to how it became damaged, and I cannot fault them in any way. They simply acted in a professional manner which you would expect from any company but sadly it doesn't always work like that. I'm giving them five stars because they deserve them. Thank you StressNoMore

July 23, 2024
Rated 5 out of 5 stars

My buying experience with Stress no more was very positive …

My buying experience with Stressnomore has been very positive.

It was easy to reach them out, and the communication was very professional. They attended to my concerns promptly and smoothly, resolving any issues in a professional manner..

I would highly recommend Stressnomore for any suitable purchases!

July 24, 2024
Rated 5 out of 5 stars

StressNoMore by name and nature

StressNoMore by name and StressNoMore by nature. I will definitely buy from them again.
They were absolutely lovely when my order was damaged in the post and the item was replaced very promptly.
Lovely people, great customer service, good value all round. Many thanks.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Product didn’t work

Product didn’t work - meant to be a desk sun lamp - used it for 15 hours in total (1 hour daily 10cm away from face, even closer). I have very fair pale skin. Didn’t touch my skin. It’s a con. Spent 10 mins on a proper sun bed and got burnt on my face.
Please do not waste your money on this product.
Getting a refund for a faulty product is proofing very hard. I sent my item back 10 days ago and still no update on refund. Even though I told them I’m returning it after using it and it not working at all (miss sold/leading product)
They said I have to sent it back in brand new condition. Don’t know how that works considering I had to use it to see if it worked and wanted to give it a fair chance as I spent £80 on it!
Let’s see if I get a refund, I will update again.

June 27, 2024
Unprompted review
StressNoMore logo

Reply from StressNoMore

Dear Katie
I am very sorry you are unhappy with our product.
Our returns process can take up to 14 working days from the day it is delivered to our warehouse. Please email us on sales@StressNoMore.co.uk a copy of the postal receipt so we can advise on when it should be processed.
I apologise for the inconveneince caused.
If there is anything else we can help with, please don't hesitate to ask.
Kind regards
Lillie

Rated 3 out of 5 stars

Good products but the website does need…

Good products but the website does need a revamp as it's quite difficult to negotiate

June 25, 2024
StressNoMore logo

Reply from StressNoMore

Dear TC
I am very sorry to hear that you are unhappy with the website. I have passed this information over to the marketing team.
I apologise for the inconveneince caused.
If there is anything else we can help with, please don't hesitate to ask.
KInd regards
Lillie

Rated 1 out of 5 stars

Website deregistered me, customer service not responsive

I've been a long time customer of StressNoMore, ordered many items from them. In June I got an e-mail asking me to register my account - I was confused as I already had an account and had reward points on it too. There was nothing in the e-mail about a new website, or why one would have to reregister. I honestly thought there might have been a data breach. So I e-mailed customer service asking what was going on, got an automated ticket response, then never heard from them again. Today I tried to buy something before the 3.45pm cut-off, and the website refused to recognise my e-mail address as registered. Since they chose to ignore my e-mail to them weeks ago, and today I called their Customer Service line and was on hold for 22 minutes before I gave up, I've bought the item elsewhere. Life is complicated enough, and thanks for ripping me off of the rewards points I'd earned.
StressNoMore claims they can't find my original email, but here's the ticket number for it: New Ticket Created #LQF-GWWRM-124. I've e-mailed it to them.

July 4, 2024
Unprompted review
StressNoMore logo

Reply from StressNoMore

Dear Maria
I am very sorry to hear you are unhappy with our service.
I have checked our system and can see that since you last placed an order we have updated our website and order system, Due to this all existing customers were required to activate their account. Once the account is activated you are able to use your rewards points.
I have checked our email system and I am unable to find any email from yourself. Please double check you have emailed the following email address
sales@stressnomore.co.uk
I am very sorry you were unable to get through to us. Our customer service team have been very busy at the moment and are help our customers as fast as possible.
Please accept our sincere apologies for the inconveneince caused.
If there is anything else we can help with, please don't hesitate to ask.
KIind regards

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