Strucsol (A JT Consulting Brand) Reviews 110

Although I had a query it was dealt with quickly and resolved instantly. Would definitely buy from again.

Friendly and helpful company, good quality helical ties at a competitive price delivered on time

I use helical bar a lot in conservation work, I am very happy with the high quality of the Strucsol products.
Prices are also very good and delivery fast and efficient

Took the time to understand our needs - reviewing photos - and offered solutions and advice for remedial action. Products arrived next day and were installed with minimal fuss - especially from a DIY perspective. Hopefully this gives us a long-lasting fix and has been very cost effective in the process.

I purchased a kit to repair a cracked lintel above a window. The support from the team was fantastic! I sent some photos via email and contacted the team via phone where I was advised which items I needed to purchase and given detailed instructions on how to install.

I purchased a Strucsol stitching repair kit via Strucsol's eBay shop and was immediately impressed by the courteous communications and very swift delivery of the product. But what really impressed me the most was the after-sales advice.

When the stitching kit arrived, I sat down to plan the job in hand and because I had a few doubts regarding my choice of DIY repair I decided to contact Strucsol again for advice via e-mail. They could not have been more helpful, as well as answering my original question they offered additional advice on my particular structural repair and tactfully pointed out why my approach was incorrect. While the advice was not the news, I wanted to hear it has saved me many hours of fruitless work. Strucsol's advice has now directed me to the course of action I should now pursue.

So often these days companies and people seem to get paid for not doing their job and after purchasing a product there is often little if any follow-up advice available :-( So it was refreshing to find a company that supplies quality products at competitive prices and provides free follow-up advice on how to make the most of those products. I have no hesitation in recommending Strucsol and their products. The company offers both quality and service which sadly seems to be a rare commodity in the 21st century.

Thankyou Strucsol for your helpful and constructive advice.

Des. K.

When my builder turned up we opened the box of resin and found that the tubes are too for his applicator - he had to make do without the resin - really disappointing - money wasted. Where was the warning for this on your website?

Great advice from customer service and next day delivery. Good product and easy to install

Quick delivery, products as described, v happy.

Really good tool for the job cut time down dramatically

Great price, good product and helpful staff

Done 2 orders, bit of problem on 2nd order but they sorted it straight away.

Great service super fast delivery.
And basically there is nothing they do not know about epoxy resin and it’s limits for every job . 100% great company

So fast we had them next day .. thank you

The Strucsol company have a wealth of knowledge and are very happy to share it. Not only did they supply the materials I required for the job, but were extremely helpful in advising me on how to use them. Very professional and quick to respond to queries. Highly recommended them.

Great service. So quick to respond and took the time to look at photos of the problem and then gave excellent advice. Product received next day. I wish more companies could be like this!

This was new territory for me and not the kind of repair I have undertaken before so I phoned for some general advice regarding fixing cracks on an internal wall. However, after a long discussion and sending photos of the problems, they put together a package of all the materials required and gave me a plan to not only to fix the cracks but also some suggestions as to why the problems had developed and solutions to prevent reoccurrence.
5 stars is the maximum I can rate but the advice/help alone was worth more.
The products themselves are easy to use and there are plenty of working examples (method statements) on the website.
During installation, I needed to ring to check my understanding of the procedure and again received helpful and concise advice.
I've already re-ordered more mortar, rods and resin to fix newly-discovered problems and feel confident using the products knowing that help is available, if needed.