Stsbet Reviews 

336
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Opened account via offer on ATR Website. Made initial Deposit which won, tried to withdraw but advised it was not successful, advised to try another Card, deposited another £10 and again, advised... See more

Rated 1 out of 5 stars

If I could rate these cowboys less than 1 star, I would! The site isn't that great with poor odds, but the most disappointing thing about this Polish outfit is their KYC process. Having to jump throug... See more

Rated 1 out of 5 stars

Vile, no good, scam of a company. You can deposit in seconds but withdrawals are ongoing 15+ days later. Asked for an absolutely absurd amount of verification to which once adhered to, there’s miracul... See more

Rated 5 out of 5 stars

Winnings withdrawn and in my bank within 10 minutes. Must admit was a bit worried after reading negative reviews and understand concern from other users. But in my case STS Bet haven’t caused me any... See more

Company details

  1. Online Casino or Bookmaker

Information provided by various external sources

Bet on what you want: ⚽ football 🎾 tennis 🏀 basketball 🎮 esport. Check out poker rooms and casino games. STSbet - leader in Poland, active in Europe.


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

336 reviews

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No recent history of asking for reviews

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1.8

All reviews

(336)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Looks classy

Looks classy, yet promo small print feels heavy and mobile logs me out after idle. Payments are steady though.

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Anyone fighting to get money back stay…

Anyone fighting to get money back stay strong! I Got mine back. The gambling comission removed their licence in the UK. I wrote to the gambling comission who have not yet replied. Because under the UK licence conditions (when sts bet had a UK licence) part of the licence conditions are that players funds should be held in a separate account. I've asked the gambling comission as to why so many people are fighting for winnings and money owed and why, when the gambling commission revoked their licence was the monies not returned to players

Here is the sts customer service email address for Poland

If needed

Where they are based. They do respond, but you may need to send across a bank statement etc. Here is the gambling comissions email address

If needed

If you have been affected by winnings etc not being returned, drop a note to the gambling commission and in it state

You revoked sts bets UK licence as part of their UK licence conditions, why were winnings not held in player protected accounts? In line with UK licence conditions?
Please advise

I firmly believe that enough of us raise this issue our voices will be heard. Not enough is done to safeguard players. The best advice I can give as someone who gambled for years online is don't do it! There is no regulator in the UK with the players best interests at heart.

I'll help anyone to get their money back if needed but if successful I'd ask that 10 percent is given to a gambling harm charity.

Stay positive if you're affected

Ben
07961 717867

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use

Same old betting sites. Takes the money in a second but then you can’t get out unless you stick with it. Took 6 hours back and forth to sort out. Website crashed so many times. How do these shoddy sites get away with it?

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great service - quick withdrawal

I opened an account and placed a few sports bets. Won some money nothing major but after requesting to withdrawal it was rejected due to needing to provide verification. All I needed was driving licence/proof of address/and photo of bank card with certain numbers blanked out and it was sorted. I again asked to withdrawal and received my money with 24 hours. I got emails at every step telling me what proof of ID was needed and like I said I received the money quicker than some major bookies. Can’t speak up about other peoples experiences, but I’m genuine and I’ve had no issue at all….would use again. Thanks STS!

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID! SCAM OF A COMPANY!

Vile, no good, scam of a company. You can deposit in seconds but withdrawals are ongoing 15+ days later. Asked for an absolutely absurd amount of verification to which once adhered to, there’s miraculously an issue with every way of withdrawing. I will not stop going at them and spreading how much of a sham they really are. They won’t win this one. Absolute scum.

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Signed up and starting playing was all…

Signed up and starting playing was all perfectly fine. I lost a little bit of money and it stopped me from playing and just said monthly loss limit reached, this wasn’t mentioned before I deposited. I then withdrew the remaining balance, they accepted my ID straight away and processed my withdrawal, then it was declined as apparently my bet rejected it. I got back in touch and they stated I need to send in a bank statement to prove my bank details although they already had them, they needed a transaction on the statement to prove I used that account. I chase every day for a week and finally got my money back, well so I thought anyway. When the money came into my account it was less that it was meant to be and there trying to claim it’s my banks fault and not there’s, really not true as my bank have shown the transaction that came in. I have bet on many sites and this is by far the worst, can I have my money back yet?

November 17, 2022
Unprompted review
Rated 1 out of 5 stars

Frauds

Frauds. Avoid. Avoid. Impossible to get your money out. Terrible customer service. DO NOT USE THIS BETTING SITE. They are stopping me from withdrawing for no reason. Impossible to get through to.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Tried alternative bookmaker

Tried alternative bookmaker. Bit concerned they wanted ID etc so quickly once they took my deposit. But it was only passport and proof of address, which was verified within 10 mins. I had a decent win and withdrew it to source - was on my card within 60mins. So nothing to complain about. Solid alternative option.

November 13, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid - STS - Supremely Terrible Service

If I could rate these cowboys less than 1 star, I would! The site isn't that great with poor odds, but the most disappointing thing about this Polish outfit is their KYC process. Having to jump through numerous hoops to place a few bets. Poor communication, or indeed no communication on occasion. I would avoid them if you can.

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

I joined today

I joined today. Deposited £10 and wagered. Ever since they have been asking for an ID photo. I must have sent them over 10 and still they are not happy. I have cashed out and now asked for my account to be closed. An absolutely terrible site 🤬🤬

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

Pathetic site pathetic RTP and pathetic…

Pathetic site pathetic RTP and pathetic live chat (non existent) just play big w*nk bonaza and I play 10p/20p stakes on this occasion I played 10p stake and in 500 spins i had two bonuses and I know the slot has a default win of 10x but I got back to back £1.05 wins in my massive 2 bonuses 😂 don’t even bother wasting your money honestly these cowboys are laughable p absolutely laughable!

October 19, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing Verification Processes

the KYC verification process is completely over the top and they keep asking for the same documentation over and over again. they are essentially annoying customers by blocking withdrawals and access to bet on the site due to a management team who don't understand the requirement from the gambling commission to carry out further checks. they clearly use this as a tool to delay payments. they have asked me for pension and payroll documents even though i've already provided about 10 pieces of documentation. i generally feel like my identity will be stolen and i will be on the receiving end of fraud soon. i will be looking to seek more professional advice and reporting to commission and other gambling authorities.

October 13, 2022
Unprompted review
Rated 1 out of 5 stars

Look at the state of this site

Look at the state of this site, not one positive reviews. How the gambling commission allow sites like this questions just how badly online gambling is nowadays. This site doesn't pay out. They steal your profit and hold your withdrawals to ransom!!!!

October 5, 2022
Unprompted review

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