immoral to core
I rented through this letting agency for 6 years and I can honestly say the experience was awful. there managed car park was ambushed with tickets on the 1st january 2019 and they failed to issue any new permits, they were taking a cut through there management company Melton court management plc. Laughing down the phone when ! rang to complain of a ticket (won this through the high court against spring parking). next was an unwillingness to rectify concerns raised on the property several times, Leaking sink from upstairs, buzzing fridge that was supposed to be new, broken door handles, leaking guttering to name a few. Insisting to come round to do an energy assessment after my son had just died in a car crash, had to tell them many times i was in mourning, the email responses were cringe worthy. emailing to do inspections and proposing to let themselves in every time so had to ask them not to as it wasn't a buy to let, it was my private residence. Kicking me out on a no fault eviction section 21 then immediately listing the property for rent at £150/month more, making me incur the moving costs. Taking 75% of my deposit through the bent deposit protection scheme because the walls needed cleaning after 6 years, toilets required cleaning. To kick anyone out of a home they've lived in for 6 years to simply charge more rent is an immoral act. All of the staff acted this way from the top down for 6 years and i'm so relieved to be free from there immoral grip on some of Derby's rental market. Keep well away!