Studio58 Hair Extensions Reviews 

480
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Very unpleasant company to deal with . If you have any issues they basically tell you off ! Horrible people , mediocre hair , not worth the money . Awful company . There are much nicer suppliers out t... See more

Rated 5 out of 5 stars

I have purchased micro ring hair extensions course and absolutely love it. My training materials was provided very quickly, which during my courseI found very helpful. Training head arrived next day a... See more

Rated 5 out of 5 stars

Purchased the aftercare pack of shampoo, conditioner, protection spray, serum and detangle brush ( not that it’s needed as so far no tangles ) This pack is fantastic won’t use anything else on my ex... See more

Company replied

Rated 5 out of 5 stars

I studied all available methods with Studio 58. All courses were very informative and enjoyable. It is clear that the team are passionate about what they do. The support offered throughout the cou... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

UK hair extension supplier of micro ring, pre bonded, nano ring, nail tip, stick tip and tape hair extensions. We stock beautiful Luxury Russian, Mongolian & Indian Remy hair and offer online accredited hair extension training.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

480 reviews

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4.3

All reviews

(480)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fusion extensions

Have done the fusion extension course. All equipment needed was provided, plenty of videos to get an understanding of what you had to do. Can’t fault the course

April 18, 2020
Unprompted review
Rated 1 out of 5 stars

I don't normally put bad reviews up but…

I don't normally put bad reviews up but I just had to for this reason Can't comment on the product as I did not receive because it was sent to iceland instead of Ireland ok its a mistake that can be sorted I sent an email to find out what's going to happen as it was almost 2 weeks later from when I ordered I tried to get it reordered could not get cooperate from the person I was in contact with anyways I won't bore you with the details but the abuse I got down the phone for emailing several times to get it sorted was jaw dropping telling me we don't want your business I asked to speak with the manager and I was told I am the owner wow how can someone run a business with that amount of customer care skills no apology or we will get this sorted I'm still in shock the most unprofessional owner I have ever dealt with I have to say

April 9, 2020
Unprompted review
Studio58 Hair Extensions logo

Reply from Studio58 Hair Extensions

Delivery did end up in Iceland. Missorted by Royal Mail as part of the handling process. Customer then sent various emails through the week, which became gradually more demanding, despite an auto responder that stated we had one member of staff left doing everything at the moment and that email response would be at least 48 hours and a faster response would be achieved via our what's app. Customer accused us of ignoring when it was simply a complete lack of staff resources to respond in the time that they deemed acceptable. We have been absolutely flat out with just one member of staff, and all our customers have been kind, empathetic and understanding even if any mistakes have been made, except this one customer. Seemed to think we were just incompetent and hiding behind the covid 19 situation. Absolutely astounding, and other reviews will back up our attention to customer service if we are just treated with a tiny bit of respect ourselves.

Rated 5 out of 5 stars

Impressive customer service

Great customer service especially fast response when I had an enquiry. Even with all the disruption to businesses just now due to covid 19 service was of high standard. Will definately use studio 58 again.

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Highly recommend this company. Great to deal with and superb customer service.

April 8, 2020
Unprompted review
Rated 4 out of 5 stars

I like it

Course looks good, theory, video clear easy to follow, I like it. Only I was expected natural hair training head and extensions. Head is made from syntetinc hair but quite good quality.

April 8, 2020
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off, all that money for a minuscule thing, bit of tape no more than a 1cm width, that isn't even up to any job, so disapointed, as it was advertised as super strength.

April 3, 2020
Unprompted review
Studio58 Hair Extensions logo

Reply from Studio58 Hair Extensions

Hi Alison, we are not sure what you were expecting. The tape is EXACTLY the correct width to fit all standard tape hair extensions produced bu any hair factory, and there is enough on the roll to re-tape a full head of tape extensions. We supply the tape to multiple salons and professional individuals and use on our own clients in our own fittings, all with no issues regarding adherence. Of course, if being used by a non qualified professional issues can occur

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