Studio William Cutlery Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I contacted Studio William to arrange for a replacement knife for a piece that was missing from a set I bought second hand. It was going to be very expensive to have it sent to me in Australia, but I... See more

Company replied

Rated 5 out of 5 stars

Studio William provided exceptionally efficient service throughout They were very easy to deal with The samples were beautifully presented I bought the beautiful, elegant Larch cutlery They are al... See more

Rated 5 out of 5 stars

Looking on the back of "remaining" flatware, I read the name, "Studio William". I decided to order flatware to add to and replace missing pieces of our everyday flatware. After ordering, which was... See more

Company details

  1. Furniture Store

Information provided by various external sources

Studio William Cutlery will help you elevate your dining experience to the next level, with creative dining pieces, that inspire and surprise in equal Measure. Lead by the world-renowned, award-winning Industrial Designer Designer William Welch, our cutlery can be found in the most iconic Michelin Star restaurants and hotels around the world. Using only the best quality 18/10 Stainless steel with a 25-year manufacturing warranty, you will be getting only the best quality products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Exceptional service, beautiful cutlery.

I contacted Studio William to arrange for a replacement knife for a piece that was missing from a set I bought second hand. It was going to be very expensive to have it sent to me in Australia, but I had a friend coming to visit from London in the coming week who could bring it out with her. The service from Studio William was exceptional - they had it to my friend the very next day. I know have a full set of the most beautifully designed and made cutlery that is a pleasure to look and and to use.

October 14, 2024
Unprompted review
Studio William Cutlery logo

Reply from Studio William Cutlery

Dear Yvette, Thank you for feedback. Most appreciated. Kind Regards Selina. Customer Service

Rated 5 out of 5 stars

Superb customer service and products!

I had ordered previously from this company and had a very good experience. This time a few items in my order were slightly damaged. When things go awry that is when you really see how a Company treats its customers. It was a bit difficult to email them possibly because of capacity issues with photos. However just like my previous experience the customer support was superb. Selina dealt with my issue, calling me and keeping me updated as the replacement process took place. She was extremely professional and courteous. The cutlery is excellent and with competitive pricing and a truly excellent customer support team I can wholeheartedly recommend anyone looking to purchase from this company. My congratulations and sincere thanks to all who assisted in my order.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

We’ve loved our Studio William flatware…

We’ve loved our Studio William flatware for many years. When we wanted to add more pieces, Customer Service helped us. We received the shipment very well packed and in just a few days — all the way from GB to US. Thank you!

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

Looking on the back of "remaining"…

Looking on the back of "remaining" flatware, I read the name, "Studio William". I decided to order flatware to add to and replace missing pieces of our everyday flatware.
After ordering, which was simple, a short wait till my order traveled across the pond to me. The order was accurate.
My replacement pieces have joined a hard-working and beautifully designed every day pieces.
Thank You!

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Customer Service is Brilliant

If you don’t see the combination you are looking for on the website, email their customer services they reply immediately and sort out the problem.

March 20, 2019
Unprompted review
Rated 5 out of 5 stars

Luxury

Used these spoons at a restaurant with our desert. Bought a set for my mother in law for a present and shes mad about them. Beautiful concept, fun to use and luxurious look

March 4, 2019
Unprompted review

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