While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They hacked my Facebook profile and launched ads for the socks through it, charging my account +$750. I can't imagine a respectful company that you could trust doing it.

Rated 1 out of 5 stars

If I could put zero stars I would!! Ordered TWO pr of shoes in 8.5 US sizing. Received right colors BUT 1pr 8.5 as ordered & 1pr “41CN” & to narrow across ball of foot!! Shoes came through internation... See more

Company replied

Rated 5 out of 5 stars

I was leery about ordering shoes without trying on first, but I took a chance and was not disappointed. Perfect fit, especially in the toe box area where I usually need wide. Surprisingly lightweight... See more

Rated 5 out of 5 stars

I usually wear Orthotics in my shoes because I have flat feet & bad pain in feet. I've had Hammertoes & Bunion surgeries & can never find a comfortable pair of shoes until now. I Love them. I wear the... See more

Company details

  1. Shoe Store

Written by the company

A Store for Bold, that presents all the unique and helpful tools over the internet in front of Bolds.


Contact info

3.4

Average

TrustScore 3.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my first pair few weeks ago…

Received my first pair few weeks ago only git to try them this week as was recovering from foot injury . I was able to walk for full hour so comfortable and supportive felt like walking on cushions will def be buying another pair

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Finally decided to give these a try

Finally decided to give these a try. Glad I did. Very comfy and supr light weight. I put a 3/4 shoe orthotic in and worked great. My only complaint is I ordered wide size and would love to order several colors more but only available in white and dark gray whickvi already have. Please make the colors in wide sizes .

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

I was leary about ordering shoes online…

I was leary about ordering shoes online myself, but I took the chance and ordered the wide width blue and grey shoes and glad I did. These shoes are so comfortable. I'm 56 and I suffer from foot/heel/ankle pain and neuropathy on a daily basis. Some days my feet hurt so bad, I don't want to get on them at all, but since buying these shoes, I literally have no foot pain. I can put my entire weight on my heels with no problems. I didn't care much for the insoles that came with the shoes, so I added my diabetic insoles into them from my $460 diabetic shoes (these shoes hurt my feet at times for paying that much money) and they fit and work. I am definitely going to order another pair when I wear these out! Thank you.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

I love the shoes

I love the shoes, the look, the comfort, and exact product I saw, I received in excellent condition. I would definitely recommend to people I know to try it.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

I am so excited about these shoes

I am so excited about these shoes. I have tried SO MANY shoes -- expensive ones, less expensive ones and more. So I thought, why not? Let's try one more...:) I have begun to have an issue with my left ankle and no shoe that I have tried in the last two years has worked for me. I can tell immediately about shoes the minute I put it on my left foot. STUNOR went right on with no adverse effect to my ankle. They are lighter than air, have great arch support and I can wear them for long periods of time with no ankle pain, or any other for that matter. And an advantage is the price of course. So do yourself a favor and give them a try. I am so pleased and will be ordering again.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company. Great quality shoes.
So accommodating: I ordered the incorrect size, they made it good and told me to keep the incorrect size shoe as well.

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy shopper

I was a little nervous about ordering without being able to see the product or try it on, but gave it a try. I could not be happier with the experience and the product. These sneakers are so comfortable, look beautiful and were reasonably priced. Very satisfied customer

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

I was apprehensive about buying…

I was apprehensive about buying sneakers online, but I'm glad I did. These sneakers are very light weight. When I received them, I put the inner soles in and wore them the next day. My legs and feet felt awesome. They felt so great, that I bought another pair.
Thank you!

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

I love my shoes

I love my shoes, I bought three pair and just like they advertise I didn't have any problem with my knees or legs and when I needed new insoles for them I emailed them and they sent me new ones for each pair of shoes thanks again for everything

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Ordered my first pair and they didn’t fit. Emailed to see where to return and they told me to keep the first pair and donate to someone in need. Which I did. I then received my correct pair within a few days. Best sneakers I have ever worn. I have severe back issues and find it hard to be on my feet more than an hr. Wearing these sneakers I can now be functional all day long. Actually already ordered myself another pair

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you for good service i received…

Thank you for good service i received my pair of shoes and I’m already wearing them to work i can’t believe how comfortable they are. I also received my pair of insoles that i ordered separate but they came packed together in a bag your service is good and reliable because as soon as you post it i got an email with the tracking no then when it arrived in us I got another email and when it was on the way to my home with the ups again you let me know so i don’t understand how you guys can don’t be appreciated for your good work Thank You again and God Bless you All for you work.

June 4, 2020
Unprompted review
Rated 1 out of 5 stars

Even lower than one star

Even lower than one star. Ordered on may7. Took three weeks to get an email they had been delivered. Not sure where but not my house. Contacted and all I was told is that is my responsibility to find them. Don’t thinks so. I have filed a complaint with the BBB and disputed the charge on my card. Very untrustworthy. I am out almost $50!! Avoid this company!! No customer service. All you get are generic emails. Hope they put my money to good use!!!!!

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

My experience with Customer Service

My experience with Customer Service was wonderful. It is the best I have ever experienced.

I had to return two pairs of shoes. I explained briefly what the problem was and without any hesitation was sent replacements.

It was a pleasure dealing with them. I would highly recommend this company.

April 10, 2020
Unprompted review
Rated 5 out of 5 stars

got my shoes they are very comfortable…

got my shoes they are very comfortable size is true to fit. i bought a 6 and are perfect. it really is like walking on air. bought my daughter a pair also, she loves hers. i would recommend to everybody.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

This is my first time ordering these

This is my first time ordering these. Communication, service, shipping, everything was great. I received in seven days. I have such a hard time finding shoes that fit decent and are comfortable. These are so light and airy. Fit and feel amazing. True to size. I will definitely be ordering more.

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

I was leery about ordering shoes…

I was leery about ordering shoes without trying on first, but I took a chance and was not disappointed. Perfect fit, especially in the toe box area where I usually need wide. Surprisingly lightweight and comfortable for walking. I can start my walking regimen again and look forward to shedding a few pounds. I will definitely order another pair.

March 5, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look