suaoki Reviews 

I have a U17 jump starter, used it twice and now it wont charge

The brand new jumpstarter doesn't work and won't charge, sitting in original packaging as it doesn't function, no customer services

Beware, this manufacturer is a scammer.
A year ago we bought 6 pcs Power stations, Suaoki S1000. Within 1 month all 6 of them broke down. The defect is the same for all of them - battery charge control chip malfunction.
It is already clear that all these stations have the same defect.
The big problem is that there are no manufacturer contacts. No spare parts, no service - nothing. Is no website on the internet. Advertising and sale of these stations is carried out under the brands SUAOKI and COOFLY.
They do not respond to emails.
Hundreds of defrauded customers were left with faulty devices.
Anyone who wanted to buy such a station - beware of buying!

Suaoki S150 power pack purchased to charge phone whilst camping. Perfect for the job for the first 10 months. Impossible to charge now. An expensive brick at £200 purchase price. No customer service contact possible.

Hi
my jump start model cjso2 doesn't seam to be taking a charge any more any suggestion on how to fix I've only used it 3/4 times if possible return to be fixed
3 times I have tried to get a reply from you on Instagram and face book customers are saying you s have went in to liquidation
And only found this site now

Nigel

Hi I bought my suaoki about ten months ago and know the DC input is not working by the electric plug and the solar and the car in put I just wonder is there anything I can do to but this right

I've had reason to contact their support about my G7 unit.

Firstly, the unit is perfect for jump starting and USB charging and it comes neatly packed in a little wetsuit style bag with a few extra bits (air compressor etc).

The support team replied within 15 minutes (over email) and have been really really helpful. Highly recommend

I received the Suaoki solar rechargeable, clover style camping light. It's great and I used it properly for the first time last night when the power went out.

It's pretty great, really bright and the build quality seems very solid. two different light levels and an emergency flashing option too.

Comes with a useful hook built in too to hang almost anywhere.

This was an excellent find and I was very lucky to have scored this during a Lightning deal. It came fully charged when I received it and was the perfect energy source for group presentation and powered 3 sets of LED lights, a small fan and a Kindle Fire. The built in flashlight was bright too.
I am very delighted with this product.

Dreadful company - the products are of such poor quality one of them even arrived broken. The solar power charger I bought cooked my iPhone 6 (literally) turning a £500 smartphone into a paperweight.

And if you contact "support" you can forget it, you're on your own, they won't even pay you the courtesy of a reply (the same applies for all their social media channels).
Ask yourself if you really want to buy something from a company that treats its customers with such obvious contempt.

AVOID AVOID AVOID!!!