Summerton Whisky Club Reviews 

102
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional value and outstanding quality of the unique whisky bottles received every two months. People note that the team is extremely welcoming, friendly, and dedicated to helping members expand their horizons. Consumers also emphasize how wonderful the subscription is for discovering new drinks that cannot be found easily elsewhere. Some people also felt that occasionally receiving a bottle not entirely matching their personal taste is simply part of discovering diverse flavors. Reviewers mention that having different preferences among members means certain selections might not suit everyone equally.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the bottles received are fantastic and... See more

Staff

Users describe positive interactions with staff, highlighting that the founder is super attentive, friendly,... See more

Subscription

Clients share positive opinions on subscription, highlighting the brilliant experience of receiving fantastic... See more

Quality

Reviewers highlight positive aspects of quality, noting that the bottles received over the past year have... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting that membership costs are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a member of Summerton for nearly six years now sorting the first lockdown and it has been one of the best things I've done. I have enjoyed every moment, particularly the festivals. A true co... See more

Company replied

Rated 5 out of 5 stars

Summerton whisky club is a great way to expand your whisky repertoire. It’s an independent business. Dan scours Scotland & the world for interesting whisky at a very reasonable price point. I’m many c... See more

Company replied

Rated 5 out of 5 stars

I have been a member of Summerton since first lockdown and the experience has been nothing short of brilliant. Fantastic whisky every other month, I can honestly say never a bad one yet and got to try... See more

Company replied

Rated 5 out of 5 stars

The Summerton Whisky Club is simply superb! The quality of the bottles that I have received over the past year has been outstanding and the founder Dan is super attentive and friendly. It all feels ve... See more

Company replied


Company details

  1. Beverage Distributor

Information provided by various external sources

We source the finest artisan whiskies – and deliver them directly to your door. By joining us, your whisky club membership helps distilleries and craft producers grow whilst discovering a wide range of incredible whiskies. Your whisky subscription opens up access to unique whisky (and whiskey) from around the world, including exclusive releases that are not available anywhere else.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(102)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

The best whisky club.

A great way to try some amazing whisky for a really good price.

£60 every 2 months and every 2 months you get a great bottle of whisky. There's also a good chance it's a dram you would have never thought about buying for yourself.

September 5, 2024
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Thanks Ben, that's really kind of you

Rated 5 out of 5 stars

Always interesting - always good value

The Club does what it promises. It gets interesting or 'unique' whisky to people every two months at good value. I've had whacky whiskey from the desert in Canada, to discounted Scotch, to Scotch influenced New World whisky from far flung places.

September 1, 2024
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

It's a fun whisky "journey" thank you for being part of it

Rated 2 out of 5 stars

Unfortunately I had to leave after a…

Unfortunately I had to leave after a couple deliveries, both came in poor condition, and then I bought one off their shop which was caked in dust which was really hard to get off with out damaging the bottles features. I emailed twice about not being happy but they don’t bother getting back to you. Joined another one and have had none of these issues

January 6, 2024
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Sorry Terry, someone who doesn't drink whisky is never going to like a whisky subscription for whisky drinkers. Our focus is on the quality of the whisky we drink first and value we offer second. Unfortunately if you don't open the bottles you will never find that out.
The two you refer to were because you didn't like the labels we used, which are our own (we have only done three times in nearly forty bottles) and were the only way to get that quality of whisky out to our Members. One of them is sold by independent bottlers for around £80 a bottle having won the World's Best Single Malt award last year, but by putting it in our label our Members paid just £50, which included free shipping, to experience this whisky. If we spend £15 on an expensive label and heavy-weight glass bottle our Members would never be able to experience something from the World's Best Single Malt distillery at such a great price. Same with the other, a 10 year old English Single Malt from a previously unknown distillery would normally have cost a hell of a lot more, but we made the choice to get the very best whisky out to our Members and unfortunately that doesn't allow for spending lots of a bottle because you must remember that VAT is nearly £10, Alcohol duty £11, bottling fees £5, nearly £10 admin, warehousing, boxing and shipping, and if we spend £15 on the label and bottle you are now looking at having no whisky in the bottle.

I'm sorry your glass bottle was dusty, they were sent from a warehouse, where dust happens, but I've asked the warehouse to give future dusty bottles a wipe in the future. I can recommend a damp cloth for remove the dust from the shoulders of the glass bottle where it is most likely to be.

Unfortunately you joined a whisky drinker's club not being a drinker. It's a shame as our next Club Bottle was a stunning bottle that I'm sure you'd have liked looking at, but most importantly for us it was delicious and retails for £88 whilst Members paid £50 including delivery!

And yes, I saw one email from you, I just didn't know how to reply to someone joining a whisky drinker's club and complaining that they don't drink whisky. I'm sorry I missed the second as I would have replied, and have tried to call since to apologise.

As you can hopefully tell I am quite passionate about what we do, and having this low score will hurt our Club, but that's the cost to us of you not looking at what you were joining before you did

Rated 5 out of 5 stars

From the distilleries POV

Working as a small distillery with Summerton has been a great experience. They are honest, ethical and very professional . Their members are lucky to have a group that can earn the trust of distilleries around the world to find absolutely unique whiskies for them to try.

July 10, 2023
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

It's a pleasure to work with you too Barb, your passion for what you do shines and is infectious

Rated 5 out of 5 stars

A rare gem

I have been a member of the club for just over a year now. The club is an excellent way to experience new bottles that wouldn’t normally find for yourself.

Had some really great bottles at excellent value.

The customer service from Dan is superb.

August 24, 2020
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Thanks Calum, that's fantastic to hear

Rated 5 out of 5 stars

Awesome club... join ASAP!

I’ve been a member for just over a year. I love the surprise of not knowing what the whiskey is that is going to arrive every other month.
Dan sources amazing whiskies that you probably wouldn’t go out and buy. I haven’t had one that I don’t like yet!
You build a wicked collection and the community of members are friendly and supportive too!

August 21, 2020
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Thanks Alastair, that's really great to hear

Rated 5 out of 5 stars

Number 1 whisky club

I have been a member now for about 18 months and I have never been disappointed or dissatisfied,
If you like whisky and trying ones that you don't find in supermarkets or even some whisky specialist shops then this is for you,
You won't be disappointed either

August 21, 2020
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Thanks Andrew, that's fantastic to hear, I'm really happy you're enjoying it. Dan

Rated 5 out of 5 stars

A Happy Member

I've now received my first two bottles from the summerton club and I've enjoyed both. I'm looking forward to the next delivery

February 20, 2018
Unprompted review
Summerton Whisky Club logo

Reply from Summerton Whisky Club

Hi Peter, we're really happy you're enjoying the club. Next month's delivery will be another gem

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