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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Completely disappointed!

I had a concerning experience with Hunter Douglas blinds and their authorized dealer, Sun-Brite Drapery. I reached out to Hunter Douglas regarding a warranty claim, and they directed me to Sun-Brite Drapery for resolution. Unfortunately, my experience with Sun-Brite Drapery was marked by a lack of communication and misleading information. After an extended delay, I received my blinds, but no repairs had been made. I believe transparency and customer service are vital in such situations, and I hope Hunter Douglas can address this issue appropriately.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could

I would give a zero if I could. Very disappointing as my mother-in-law and I tried to get a repair from this company and not only were they weeks late and eventually saying they could not send an installer out. They sent back the repaired blinds with rips all over them. Avoid this company at all costs.

May 24, 2023
Unprompted review

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